I have been with the firm under three different names but the team remains reassuringly the same. The annual test is very thorough and professional and explained easily so you understand any changes.... See more
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See what reviewers are saying
My appointment was on time. The area was clean, calm and professional. The hearing check and test on my existing aids were completed promptly whilst full explanation given. Offers and explanatio... See more
The service I receive is always first class. I am always treated with care & expertise at your Deal Branch. I think it would be difficult to improve the service unless things rapidly changed. My onl... See more
Last week l attended my yearly checkup at Hidden Hearing (Deal) I wear double hearing aids, first camera in both ears to check wax and everything is ok then full hearing test to check for any alter... See more
4.7
Excellent
32 reviews
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Great service
Last week l attended my yearly checkup at Hidden Hearing (Deal)
I wear double hearing aids, first camera in both ears to check wax and everything is ok then full hearing test to check for any alterations.
She then cleaned my hearing aids and added new plastic wires and updated hearing aids on computer.
I am over the moon with the service Hidden Hearing gives me l don’t know were l would be without my hearing aids and the great service
23 August 2025
Very good wax clearance
Very good wax clearance. The wax was difficult to remove. A screening audiogram was carried out. This showed improvement
Both the reception & audiologist were helpful & kind.
I will book in again when needed
23 July 2025
Wow what a difference!
From the moment I walked in I was treated with respect and every procedure was explained in detail along with potential costs if I were to proceed. I was told that I had lost approx. 70% or hearing in my right ear and 20% in my left. Being very sceptical I thought that was that but after being fitted with two hearing aids the difference was amazing, I could hear (too well) in both ears having to ask if the volume could be turned down. I am 77 years old and living on a pension although I could afford the cost can I justify it, if I was 10 years younger no contest. I was put under no pressure to sign and left to make up my own mind in my own time. I was told I could bluetooth these things to my phone or any other suitable device how trendy would that be!
10 July 2025
It was a good experience and the…
It was a good experience and the specialist was very professional whilst being friendly
27 June 2025
I had a very thorough examination when…
I had a very thorough examination when I went for ear wax removal. She was very clear in what she said which was brilliant as I was quite deaf! She showed me pictures before and after the wax removal. She then did a short hearing test and referred me for a more in-depth one as I didn’t do well on this one. Excellent service and lovely staff.
9 April 2025
After my local surgery stopped doing…
After my local surgery stopped doing hearing treatments I've had hearing problems for years. So was nervous making an appointment with Hidden Hearing in Deal, but was met with a welcome and treated very well. The lady that examined and treated my ears knew her stuff and explained everything really well. The tech they use to check your ears and even show you is really cool. Thank you kindly.
8 April 2025
Unprompted review
Friendly quick and informative
18 March 2025
First rate
Friendly and knowledgeable staff made the experience easy and stress free.
11 February 2025
Unprompted review
Friendly and professional
Friendly and professional
The procedure was fully explained and carried out carefully and efficiently.
11 December 2024
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