Audika - Dundee Reviews 

98
TrustScore 5 out of 5

4.9

28/30 Castle Street, DD1 3AF Dundee, Angus, GB


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Rated 5 out of 5 stars

I made an appointment online easily and was seen within two weeks of booking. When I arrived for my appointment, I was seen very quickly. The practitioner put me at ease while explaining the process a... See more

Rated 5 out of 5 stars

Kady fitted my 1st ever hearing aids. Very friendly and professional person. Made me feel at ease. The hearing aids she recommended are amazing. Didn’t realise I’d been missing out on so much. I’d hig... See more

Rated 5 out of 5 stars

Teresa was so kind and gave me a brilliant service, I felt at ease and appreciated her help and amazing follow up to make sure my ear infection had resolved itself. My gran who has her hearing aids fr... See more

Rated 5 out of 5 stars

My mum is 95 housebound deaf ( obviously) and partially sighted. The care from hidden Hearing with home visits has been wonderful..any problem and a lovely lady comes and spends as long as is needed t... See more



Contact info

  • 28/30 Castle Street, DD1 3AF, Dundee, Angus, United Kingdom

  • 01382 313540

4.9

Excellent

TrustScore 5 out of 5

98 reviews

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4.9

All reviews

(98)

4,848 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience, very professional and friendly

I had a great experience with Teresa at Hidden Hearing Dundee, she is so lovely and has a great sense of humour so the time flies by. I was having issues with one of my ears due to pneumonia and she handled it very professionally and was reassuring by explaining the whole process and making sure I was comfortable. I really appreciate the fact she also had a follow up appointment with me to ensure everything was still ticking along fine. Couldn't fault the service and if I have any more issues I will deffo be back in the future! Many thanks Teresa and Hidden Hearing Dundee Staff

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

I had to have earwax removed as I could barely hear at all - a great experience at Hidden Hearing - trustworthy, professional, clean & pleasant environment, plus easy to get to in Castle Street. Theresa is superb at her job. Would definitely use Hidden Hearing again.

10 May 2024
Rated 5 out of 5 stars

Excellent!

Kady fitted my 1st ever hearing aids. Very friendly and professional person. Made me feel at ease. The hearing aids she recommended are amazing. Didn’t realise I’d been missing out on so much. I’d highly recommend paying Hidden Hearing a visit for a FREE assessment!

15 December 2023
Unprompted review
Rated 5 out of 5 stars

I am very pleased with the help that…

I am very pleased with the help that David Howie of the Glenrothes branch has dealt with me over the last month since I have had the hearing test. He has helped me with any questions I have had and any problems I have met are dealt with quickly and efficiently

26 September 2023
Unprompted review
Rated 5 out of 5 stars

Wish I'd done it sooner!

Had an appointment for ear wax removal.
Can't believe the difference it made, should have had it done years ago. Very reasonally priced.
Kerry was fantastic, explained everything and removed the stubborn wax. Thanks Kerry.
Only downside is I can now hear my wife asking me to do stuff!

25 July 2023
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this service

I would highly recommend this service. I saw Teresa the ear care practitioner for ear wax removal.
Very professional and empathetic service. I left feeling that I had been listened to and my needs very much met.
I'm glad there is a service like this in Dundee close to home. Thankyou.

24 July 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and Professional

Had a great experience at hidden hearing Dundee branch very friendly and professional, Norrie made me feel ease and explained my results and let me try some hearing aids which was very helpful so I could understand my results and get more of an idea what my hearing could sound like.
I would recommend hidden hearing if you are having any issues.

20 February 2023
Unprompted review
Rated 5 out of 5 stars

Pleasant, patient and helpful.

The audiologist who came to test my mother’s ears (Calum) was helpful, friendly and patient. There was no hard sell - just good, practical advice. This is the way to gain - and keep - customers!

1 February 2023
Unprompted review

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