Audika - Edinburgh - Hanover Street Reviews 

86
TrustScore 4.5 out of 5

4.6

24 Hanover Street, EH2 2EN EDINBURGH, Midlothian, GB


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Rated 5 out of 5 stars

Mr Fletcher at Hanover Street always knows how to help and this visit was typical. The little wire on my hearing aid had become different and he knew immediately to replace it. He showed me that it wa... See more

Rated 5 out of 5 stars

Such friendly, helpful and accommodating staff. Nothing is too much trouble and they genuinely want to help and solve your problem. Margaret is lovely and welcoming on reception and David is always on... See more

Rated 5 out of 5 stars

Branch located very central in Edinburgh. -many bus routes pass by the location. Also the train station is bery close. But is is located up some steps -so not suitable for wheel chairs or elderly. S... See more

Rated 5 out of 5 stars

Had a home appointment for the first time as I no longer drive outside my immediate area. I was very impressed as exactly the same high standard as going to their place. The lady was quick and v... See more



Contact info

  • 24 Hanover Street, EH2 2EN, EDINBURGH, Midlothian, United Kingdom

  • 0131 2207640

4.6

Excellent

TrustScore 4.5 out of 5

86 reviews

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4.6

All reviews

(86)

5,481 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent care

The service was excellent. I inconvenienced the audiologist by mistaking the time, but he rearranged his lunchtime by seeing me first.
Very nice staff

9 April 2025
Rated 5 out of 5 stars

Anual hearing test

welcoming receptionist( brought me a cup of water)
efficient and friendly audiologist testing my ears.
an appointment for next year booked in straight away

26 February 2025
Rated 5 out of 5 stars

A first class examination

A first class examination and reset of my hearing aids. The end result is remarkable and now I have much better listening, it only remains to test in a social scene and this will come about in the very near future

23 November 2024
Rated 5 out of 5 stars

Helpful

Helpful - hearing aids work well, and follow up checks efficient, friendly and reliably regular.

16 November 2024
Rated 5 out of 5 stars

Ear wax removal

Was my first time at hidden hearing the staff were really nice and friendly and was made to feel welcome would recommend coming here

30 July 2024
Rated 5 out of 5 stars

Fantastc service

Few monts ago I started to experienced muffled hearing,sensation of fulness and dischrge from my right ear.I decided to book appointent with HIDDEN HEARING.So,I was welcomed from Andrew,the guy that doing the microsuction.He is very nice person,explain the prossedure in full details and checked my ears.He has found an ongoing infection in my right ear and told me,that to do clearing now wil be very painfull and completelly useless.He wrote letter to my GP with explanation of the problem.Thanks to his letter,I was refered to an ENT specialist,who took swab and prescribe antiniotics.when I completed the treatment,I went to see Andy again.He found out,that there are still traces of infection,tryed to clear some of the jelly-like mass and dried skin patches,as a result of infection.It was painfull because of irritated skin on and around the eardrum,so,on his advice we decided to postponded the prossedure again.I done another antibiotic treatment and this time,the infection has gone.Today I meet Andy again in the Hidden hearing ofice,he check it,and confirm that infection is cleared,but still a lot of dried earwax left inside.He cleared it perfectly and gave me advice how to keep the ear in healthy condition.Andy is very good in what he is doing,and very good communicator as well.I will definatelly recommend him to my relatives and friends in case someone has any hearing problem,or just for ckeckup.
Thank you Andy,today you makes me happy!
Vladimir Tasev
44 high street
Loanhead
EH20 9RW

22 July 2024
Unprompted review
Rated 5 out of 5 stars

As usual

As usual, pleasant and helpful staff at the office in Hanover Street (Edinburgh).
My new, (expensive) hearing aids seem to be all Mr fletcher promise when I purchased them two days ago.

Michael McCue

11 July 2024

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