Very friendly staff ,the receptionist and Audiologist work well together. David the Audiologist explains everything to us ,my wife and I and takes us through the hearing test then carries it out pro... See more
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See what reviewers are saying
At 52 I'd never had my hearing checked but I did wonder why I was so often having to ask people to speak again. I wondered, "Is it me?". I booked in for wax removal, followed the advice to use Otex, f... See more
Always impressed by the knowledge of the consultant and his readiness to explain and advise on my hearing. The tests are conducted in a relaxed way and the results fully discussed. There is also that... See more
Dave - the hearing expert is willing to spend all the time we need to get my hearing aids dialed in for the perfect settings that I need. My hearing is pretty bad so I splashed out on the t... See more
4.8
Excellent
54 reviews
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I had a very thorough test in the…
I had a very thorough test in the Edinburgh Morningside location. I'd certainly go back.
8 January 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Oticon retail price for the intent 1…
Oticon retail price for the intent 1 mini rite even allowing for their two thousand pounds discount is outrageous think again oticon
1 November 2024
Reply from Audika - Edinburgh - Morningside
Dear James,
Thank you for your review. We are sorry that we were unable to help you with the top-of-the-range Intent 1 hearing aids at this time.
Please do let us know if we can assist you further. Naturally, we wish you the best of luck on your hearing care journey.
Kind Regards,
Customer Services
Hidden Hearing Ltd
contact@hiddenhearing.co.uk
would highly recommend
Very informative and helpful took time to explain the process of getting fitted with hearing Aids.Pleasant visit.
1 October 2024
Audiologist was considerate and helpful…
Audiologist was considerate and helpful with my problems and checked everything efficiently.
20 August 2024
My hearing experience and audiologist…
My hearing experience and audiologist were top class.
However, I feel that the premises especially the toilet needs a makeover.
15 August 2024
It's guid tae talk.When comes tae hearing!
Been going for years and was furst time I got a speech test,furst time the hear,hearing loss was explained tae me.And alway thought an aid made no difference when in my left ear(wear one in my right)until I was asked tae try these new behing the ear once.And what a difference it made.So need tae think if I'm going tae upgrade?
8 August 2024
Brilliant!
Really lovely reception team & audiologist. Very comfortable experience and thorough test.
19 June 2024
David really made every effort to help…
David really made every effort to help me get the hearings aids so I could try them out at upcoming conferences where previously I had experienced hearing difficulties
14 June 2024
The understanding of the problem with…
The understanding of the problem with my hearing was quickly worked out. There was no hard sell to provide me with a hearing aid that I don't quite need at least at the moment. Excellent service.
29 April 2024
Communication is excellent
Communication is excellent , service personal and efficient
26 April 2024
Excellent service and advice
Excellent service and advice . Hearing aids cleaned and serviced . Appointment reminders by landline and mob. appreciated too .
24 April 2024
Always had a wonderful experience at…
Always had a wonderful experience at the Morningside branch. Can't rate the staff highly enough.
5 February 2024
Unprompted review
My first review with this company was a pleasant experience thanks to the friendly, positive & informative attitude of the audiologist & of the receptionist.
My review is attached to the title.
27 July 2023
Prompt service and delivery
21 June 2023
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