Excellent in every way. The person I saw was kind, friendly, and extremely knowledgeable. I was very happy with my experience. Scheduling was also easy and convenient.
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Impressed by the care from the 2 sessions recently Wax removal and examination for hearing aids. Careful explanation of the procedures and inclusion and explanation of the results. By the way, I'm... See more
I took advantage of the free audio testing. I was tested by Lynsey McDonald MSHAA who carefully spent time explaining every test. All the advantages of the up-to-date aids were shown. I decided to pur... See more
The staff in the Glasgow shop in Glassford Street were superb and made us feel at ease on the 2 visits we made. I am now wearing the aids for most of the day and find them comfortable but will wait un... See more
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An Excellent Hearing Test
Excellent in every way.
The person I saw was kind, friendly, and extremely knowledgeable. I was very happy with my experience. Scheduling was also easy and convenient.
A thorough and comprehensive examination
A thorough and comprehensive examination carried out by Ryan who took the time to explain every step before it was carried out.
Very good
Very good, thoughtful and attentive service. Excellent explanations and description of context.
A verh good, helpful service.
Was very pleased with the service I got…
Was very pleased with the service I got very thorough abit expensive for the batteries for my hearing aids 😀
Impressive Care
Impressed by the care from the 2 sessions recently Wax removal and examination for hearing aids. Careful explanation of the procedures and inclusion and explanation of the results.
By the way, I'm fed up with all these reviews, I'm now elderly and a bit slow on the laptop. I'm with Audika instead of the others because of the quality of their care here in Glasgow. If I'm not happy I'll tell you. Sorry to be grumpy but so many of these things come in, This is my review from the 5th and the 14th
Had a very in-depth hearing test for…
Had a very in-depth hearing test for the first time in 3 years.
Thank you to Rayne.
People should be informed of the change of name
I was put at ease. I usually feel quite nervous. I think I should have been informed of the change of name as it was quite confusing.
Good information about hearing aid…
Good information about hearing aid settings given. Checked my CROS devicevand send one oartvaway for repair under the warranty.
My hearing test was great
My hearing test was great, it was discovered that background noise effects my hearing. The person that done my hearing test was great at explaining everything and the test itself was fine.
I was informed of the change of name by…
I was informed of the change of name by email Laura introduced herself and conducted the hearing examinations in a thorough and professional manner we were very impressed by herI and would recommend her professionalism a credit to the company.
The efficiency of the staff
The efficiency of the staff, coffee as soon as I get there, while I was waiting and the attention of the audiologist while he was working.
Purchased hearing aids a couple of…
Purchased hearing aids a couple of years past. After sales excellent. I had damage to the plastic part of the receiver which holds the bud on! The young lady replaced the whole receiver today 5th May 2026 gratis. Glasford Steet,, Glasgow. Many thanks. Frank
Excellent service with genuine customer care
Excellent, professional service from Audiologist, Chris Lennon. Chris carried out a very thorough hearing test on myself and went the extra mile to help improve my Mum's hearing by investigating and arranging bespoke upgrades to her hearing aids. First class customer service all round.
Great service and attention to detail
I received a warm and friendly approach by the receptionist and was offered a coffee on arrival. A few minutes later I was Introduced to the new audiologist Laura who made me feel very welcome and relaxed before conducting a thorough hearing test explaining everything as she went through the procedures. She was very professional and took time to illustrate and answer any questions I had. As a result I upgraded my hearing aids and can now look forward to a better future, being able to join in on conversations and hearing sounds I didn’t know i was missing.
Excellent service from Barry
Great service
Microsuction
Had microsuction carried out in both ears. Very helpful audiologist. Explained process clearly. Showed me video of ear canal before and after. Also carried out basic hearing test.
May use AI-assist with repliesRead more
A locked door is not welcoming
I have been a customer for many years.
When I went for my appointment the door was locked. Someone came and unlocked it then once I was inside locked the door again. I do not think a locked door is in any way welcoming.
Once I was inside the staff were good and helpful.

Reply from Audika - Glasgow - Glassford Street
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