Audika - Hove Reviews 

170
TrustScore 5 out of 5

4.8

59 Western Road, HOVE, BN3 1JD East Sussex, Sussex, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was with Amplifon which has now become Audika. I went for my annual review and hearing test at the Haywards Heath office and was seen by Wilson. He was fantastic, friendly and extremely helpful an... See more

Rated 5 out of 5 stars

Today I seen hearing Aid Dispenser, Liam what a very rare caring person, approachable, respectable curtesy all in a professional but very friendly manner. Liam spent one hour checking my tr... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 😍 (HOVE branch) 😍 WOW! ❤️ Lovely experience from start to finish when I was a bit worried about my hearing. Friendly, attentive & informative team members. Bright, quiet & relaxin... See more

Rated 4 out of 5 stars

We always get an excellent service at Hidden Hearing in Hove. Mr Liam Colclough has been looking after us for a long time and is really professional In his work. Mary is also really lovely and helpful... See more



Contact info

  • 59 Western Road, HOVE, BN3 1JD, East Sussex, Sussex, United Kingdom

  • 01273 746500

4.8

Excellent

TrustScore 5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(170)

5,220 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my second visit to Hidden…

This is my second visit to Hidden Hearing. On both occasions booking was easy, I was reminded about my appointment and didn’t have to wait when I arrived. The initial talk was very thorough and procedures were carefully explained, health and safety scrupulous. After the initial look in my ears I was shown photos, and everything was carefully explained and reassurance given when I had the simple wax removal. Again photos were shown and the hearing test gave a good indication of my hearing. Dee was faultlessly pleasant, reassuring and informative on both my visits and I shall return when I feel it necessary

16 June 2022
Unprompted review
Rated 5 out of 5 stars

I saw Dee Harman

I saw Dee Harman. She was excellent in every way: warm, friendly and extremely competent. I can wholeheartedly recommend her

15 June 2022
Unprompted review
Rated 5 out of 5 stars

First time in Hove branch and went for…

First time in Hove branch and went for ear wax removal by micro suction. Wonderful service and Dee is an excellent practitioner. Also had a hearing test at the end and will be following up. Very pleased and will be back.

8 June 2022
Unprompted review
Rated 5 out of 5 stars

I consulted Hidden Hearing in Hove…Lovely specialist and great results

I consulted Hidden Hearing in Hove about wax build up in my ears.

I got an appointment quickly and I was told the price before I made it.

The treatment was very effective and the modest price included 2 further appointments for wax that was not possible to remove at the first.

I now have fully wax free ears and can hear properly again.

Highly recommended.

8 June 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful service from Dee

Just visited the Brighton store and Dee was very helpful at removing my ear wax. Explained everything and it was quick and easy. Would highly recommend it as I can actually hear everything now.

25 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent care

Wax removal and hearing advice from practitioner Dee was excellent. She was careful, caring, well-trained and knowledgeable.

24 May 2022
Unprompted review
Rated 5 out of 5 stars

Hidden Hearing are the best for microsuction

Unfortunately I have to have an ear wax removal procedure 2 or 3 times a year and have tried a few different clinics. I have had micro suction twice from this company and their technical and customer service was excellent. The cost of the procedure, which is very quick, is significantly less than through other companies and they include a hearing test so you leave knowing what's happening with your hearing. I have recommended this clinic to others.

13 April 2022
Unprompted review
Rated 5 out of 5 stars

Skills working with people with special needs

My autistic adult son had a problem with wax in his ears. Dee was charming. She explained what she would do. My son was very anxious but she put him at his ease &, on the second appointment, loaded Disney clips to play on her laptop to distract him. She emphasised that it was common for people to need more than one appointment and was very gentle and careful. We had 3 appointments but were only charged once, which was good value.

29 March 2022
Unprompted review
Rated 4 out of 5 stars

Recommended Very good

Very good, clean , efficient, friendly etc. Not rushed and the treatment was performed very professionally.
Recommended.

25 March 2022
Rated 5 out of 5 stars

Ear Wax Removal

I was convinced by my Grand Daughter to visit Dee at Hidden Hearing in Hove, treatment has moved into the 21st century, Dee is very easy to get on with and an expert at her job, will now have regular check ups.
Wouldn't hesitate to recommend.

8 March 2022
Unprompted review
Rated 5 out of 5 stars

Wax Removal

Wax Removal
The person carrying out the wax removal today was Dee Hartman. The service was excellent and very professional. She approached the process with great care and understanding and ensured that all aspects were properly covered and explained. The actual service was gently and carefully performed and I could hear the improvement after the session. I would recommend Hidden Hearing without reservation. Thank you.

15 February 2022
Unprompted review
Rated 5 out of 5 stars

Very professional service

Very professional service.
I was due to have what I thought was a syringe but was told this method is no longer something they do as safer to use “suction” method. However upon inspection it wasn’t necessary to carry our procedure at all, but a brief preliminary hearing test was carried out. The consultant named Dee was very friendly and professional.
I would highly recommend Dee at the Hove centre

24 January 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had a consultation with Dee Hartman and she was extremely helpful and professional. They have all the modern technology to support my issue and also did a free hearing test for me and gave me peace of mind.
I highly recommend this company and the prices weren't astronomical

13 January 2022
Unprompted review
Rated 5 out of 5 stars

Full marks for Dee Hartman in Hove

I had a microsuction consultation with Dee Harman in Hove and am very happy to recommend to others.

Dee made the experience enjoyable; she put me at my ease, is clearly very professional and competent and generally an interesting person to talk to;

For me, while most of the work was done in the initial session, a follow-up session was necessary once I had applied Earol for a few more days. The follow-up session was provided at no additional cost (possible this varies depending on the circumstance). From my limited research of other providers, I think many would make a charge for follow-up appointments.

So, for me, a very good experience all round.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service! I can hear now!

Wendy explained the procedure to me very clearly and was very reassuring. Throughout the process she constantly checked that I was not in any discomfort and whether I wanted to continue. I could not believe the difference in my hearing - literally instantly! I would really recommend it - best money I’ve spent this year - just wished I’d gone sooner! Thank you Wendy!

17 August 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look