A warm welcome from Kevin and Neil I had some issues that Neil got to work and got them sorted very professional.
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See what reviewers are saying
Most grateful thanks to Tracy in Inverness sector of "Hidden Hearing" for her most proactive care and such comfort to me during the removal of wax from my ears .I was worried initially as I'd only e... See more
I was given a warm welcome on arrival at the clinic. I was offered a cup of tea or coffee. Tracy, the ear care practitioner welcomed me and after taking details proceeded to remove the wax build... See more
The admin team were very efficient when talking me through the claim process and the written quote arrived the next day. A member of staff (Emma) came out on a home visit to see my father after he h... See more
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Lovely welcome and put at your ease by…
Lovely welcome and put at your ease by having everything explained to me. Results also clear and concise. Highly recommend Bethany.
The representative was punctual
The representative was punctual, knew her product and conducted the hearing test with a full explanation of the process as we moved through the various stages. There was no hard sell or any form of pressure to make a decision there and then. All the details I need to decide on the way ahead were left with me.
I'm very upset with the service
I'm very upset with the service. Kevin at reception was very rude. The hearing aid was not good quality at all and very overpriced.
Everything great!
Everything great!
The welcome at the reception, very friendly and efficient.
Then Tracey, who was very professional, explained everything, I instantly felt at the right place.
Thank you!
Hearing Review at Dornoch Hub…
A professional and capable hearing review by Emma Brown at the Dornoch Hub
Allways feel at ease and very…
Allways feel at ease and very informative
Explains every test before starting it
The lady was very professional through the consultation
The lady was very professional throughout the consultation, all questions asked were responded to.
A great experience
A great experience with Hidden Hearing in Inverness.
I received excellent care from Tracy there and would highly recommend Hidden hearing.
Very professional and customer oriented.
CLEAR AS A BELL.
Well what can i say, they were so good in every way, from the moment i walked in, they sat me down, with a lovely smile which made me grin, and with a cup of coffee in one hand, and a biscuit in the other, It was the place to be, like no other.
Ear canal impaction treatment.
From the first telephone call to the completion of treatment, I experienced a very friendly and professional service.
I was treated for a complete ear canal impaction by Tracy Stuart in Inverness.
She was clear and concise explaining the procedure and process throughout. Extremely gentle through to completion of treatment.
Many thanks.
Bill Ferguson.
First ever visit.
Very friendly welcoming greeting at reception.
Then in the treatment room the whole process was explained fully at the start and the process was carried out in a very professional manner with key points explained along the way by the specialist Tracy.
Excellent service
Bronia is always friendly and helpful, making me feel comfortable and important. She listens to my hearing problems and is very competent at her job.
Amazing customer service …
Staff at this branch are totally amazing and dedicated - can’t rate them highly enough
Agatha from Inverness is a wonderful…
Agatha from Inverness is a wonderful person.
Always enjoy her visits and very helpful.
Very good , concerned office.
Thank you.
Took time to explain the use and…
Took time to explain the use and maintenance of aids. Did thorough check of the state of my hearing.Came away wit better working hearing aids. Always pleasant and helpful.
Highly Recommended!
I recently visited Hidden Hearing in Inverness for micro suction wax removal and had a genuinely excellent experience. From the moment I arrived, Tracy and the team were warm, welcoming, and incredibly professional. Everything was explained clearly, the procedure was quick, comfortable, and carried out with real care and attention.
I felt completely at ease throughout the appointment, and the results were fantastic! it made a noticeable difference straight away. The whole atmosphere in the clinic was friendly and reassuring, and you could tell the staff genuinely care about their patients.
I wouldn’t hesitate to recommend Hidden Hearing in Inverness to anyone in need of hearing services. Tracy and the team do a brilliant job!
Very friendly experience staff
Very friendly experience staff. Interested in you as a person.
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