Audika - Ipswich Reviews 

122
•
TrustScore 5 out of 5

4.8

18 Falcon Street, IP1 1SL IPSWICH, Suffolk, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just went into Audika Ipswich as had an issue with one of my hearing aids. Andrew very kindly dealt with this immediately, even though he was awaiting his first customer and all was resolved. Further... See more

Rated 5 out of 5 stars

This is now the 4th year we have checked in with Audika and as usual we were greeted with the cheerful face of Andrew who listened to our queries and dealt with them to our satisfaction. We left with... See more

Rated 5 out of 5 stars

The young lady, who looked after me , was very professional. The information thoughtfully presented. No pressure, no big sell , which when needed will certainly bring me back

Rated 5 out of 5 stars

I was very impressed with the service at Hidden Hearing. I completed an enquiry form on a Friday evening, and had an appointment booked by the Monday morning. Andrew explained everything clearly and t... See more



Contact info

  • 18 Falcon Street, IP1 1SL, IPSWICH, Suffolk, United Kingdom

  • 01473 261160

4.8

Excellent

TrustScore 5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(122)

5,987 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everyone was very helpful and explained…

Everyone was very helpful and explained everything to me. Andrew took all the time I needed to feel confident using my new hearing aids explaining all I needed to know at this early stage and not confusing me with too much information.

25 February 2026
Rated 5 out of 5 stars

An Impressive Service

I was very impressed with the service at Hidden Hearing. I completed an enquiry form on a Friday evening, and had an appointment booked by the Monday morning. Andrew explained everything clearly and thoroughly and had such a calming, friendly manner. I would fully recommend them.

17 February 2026
Rated 5 out of 5 stars

A caring professional

I have been seeing Andrew, my audiologist, for many years. He is professional but friendly and listens to my concerns. His approach is always caring and he takes time to listen

20 January 2026
Rated 5 out of 5 stars

Had the best appointment ever this…

Had the best appointment ever this week, multiple tests undertaken and explained, very pleasant tester who took her time, did not feel rushed in any way. Adjustment thought through and applied making a totally more comfortable experiences.

14 January 2026
Rated 5 out of 5 stars

Great first experience of a hearing test.

Andrew was very welcoming when I arrived at the clinic. He explained the process clearly before asking about any pertinent personal and family medical history.

The actual test was conducted professionally and the results were explained clearly.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

As usual the experience was great

As usual the experience was great. Got an appointment to fix my left hearing aid quickly. Andrew (Ipswich branch) was friendly and professional as usual. He fixed my hearing aid and gave me a hearing test at the same time. A great service!

19 November 2025
Rated 5 out of 5 stars

Excellent all round service

Extremely good customer service and great care taken by ear care specialist in removing ear wax, which was painless and very quick. I particularly like the fact that you are shown before and after images, which gives absolute confidence in the care provided.

30 October 2025
Rated 5 out of 5 stars

Always a warm and welcoming reception

Always a warm and welcoming reception, followed by a professional service.
Everything was fully explained as tests were conducted, and all options of Hearing aids were explained.
I would recommend this service to anyone

29 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look