I have been a client here since it was recommended by a friend. I had been dissatisfied with the audiology company I was using at the time because of the high turnover of staff and the disappointing... See more
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I had a hearing test with Tom who made me feel relaxed immediately and explained the procedure very clearly. Secondly I had a wax removal procedure done by lovely Dee. Such a bubbly personality who ag... See more
Khadisha Walter’s top notch help to get me hearing again and clearing wax. Took me through everything step by step and cleared a long running build up issue that none of the other previous visits to o... See more
AUDIKA are very good at: 1. Post-sales support, always reminding me in good time for hearing reviews. 2. Thorough hearing tests d we’d itch audiograph plots. 3. Never ‘over-sell or pushy’ i... See more
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Dee was great
Dee was great. She made the whole experience enjoyable when it was potentially pretty unpleasant!
Kate is friendly and professional
Kate is friendly and professional. She doesn’t keep me waiting and is kind an efficient. She asks pertinent questions which remind me of what I need to say
Kington branch
Kington branch - excellent service and clear explanation following a thorough examination.
Earwax removal visit
I went to Hidden Hearing to have earwax removal by microsuction. The lady I saw - Dee - was cheerful, kind and clearly very knowledgeable. The procedure was also painless. Would recommend.
Great and Helpful!
Tom was great and explained to me the advanced technology now available. Also he did a thorough assessment of my hearing abilities/disabilities.
Hidden Hearing
Hidden Hearing
I was seen today by Khadisha (Dee) Walters, and what a wonderful woman she was such a delightful lady.
She made me feel so comfortable and relaxed whilst she carried on cleaning out the wax from my ears.
Khadisha is truly a credit to your company.
Wax removal
I took my dad in for impacted wax removal. Khadisha removed all the wax carefully (over 2 visits), she had this amazing device and used a nice gentle approach, she is very professional and very friendly. It was so nice to see she really enjoys her job, thank you Khadisha!!
Professional.
Professional, and courteous response. Knowledgeable practitioner who explained all most thoroughly.
Kate was marvellous
Kate was marvellous. Very clear with her instructions and her advice. I was very grateful for her assistance
Very friendly knowledgeable and…
Very friendly knowledgeable and confidence inspiring
Khadisha Walters is wonderful
Khadisha Walters is wonderful! She loves her work and she makes it an absolute pleasure to have your ears hoovered out. And she does it thoroughly, painlessly and with great care. Thank you!
5 Star from the moment you walk in
Exceptional service from the receptionist and Khadisha, the practitioner at the Kingston Branch. Both were incredibly welcoming and made the experience seamless for our client. Hidden Hearing is fortunate to have Khadisha on their team—she’s warm, bubbly and so friendly.
Absolutely brilliant service
Absolutely brilliant service, 100% would recommend
I struck gold when I met Khadisha at…
I struck gold when I met Khadisha at Hidden Hearing. Not only is she friendly, efficient and full of smiles at every ear wax removal appointment, she is also an expert ear care practitioner. When she spotted a potentially significant mark in my ear she reported it to my GP who went on to thank her for her professionalism and vigilance and told me to stick with Khadisha as she was so impressed.
Tom was very helpful and provided a thorough examination.
Tom was very helpful and provided a thorough examination. A recommended aid was provided for a trial period. Initial results sounded encouraging.
Dee is a brilliant ear care practitioner
I was greeted warmly by the receptionist who, as I was early, offered a drink. An elderly man came in with a problem and she was very courteous and patient with him. The ear care practitioner, Dee Walters, whilst clearly being very good at her job, has a very engaging and positive personality - she combines professionalism with friendliness to make the visit easy, stress-free and highly enjoyable. Yet again I left smiling.
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