I have no hesitation in giving 5 stars and wholeheartedly recommending hidden hearing in Lytham. Very impressive tech and spotlessly clean. Janet who looked after me was absolutely superb, very warm a... See more
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I had an appointment at Hidden Hearing in Lytham with Elaine T. Norris. From the moment I walked in, everything felt very professional. I learned a lot about the structure of the ear, which helped me... See more
Went for my 6 monthly check up. Unfortunately when my ears were inspected Wax was found in my left ear. So a full examination was not possible. ELAINE NORRIS was very helpful and explained what action... See more
Elaine Norris at Hidden Hearing in Lytham St Annes, explained how the ear was made up and how each test related to the parts of the ear. She took her time to explain the results of all the tests an... See more
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They ask for any problems that I was…
They ask for any problems that I was having, listerned and then set about providing a solution. TYhe success of the changes will show in the future.
Helpful friendly home visit from Tom
Excellent experience and service
I went for a hearing test at the Lytham branch , initially in November, but was advised to return after getting wax removed from one ear, before the test could be done . I returned to complete the test in January. The preparation before the hearing test was impressive and
I found the information given prior to the test on how hearing loss can affect very interesting, especially the link to dementia. The test itself is conducted in the room rather than in a cramped booth as I have experienced before and conducted with clear explanation. The results were clearly explained with the use of a diagram, and it gave me a good understanding of my current hearing. Fortunately I do not require hearing aids yet, which was pleasing for me and I was invited back for a further hearing test in 12 months. Elaine Norris conducted the hearing test and I found her manner, knowledge and communication excellent. I felt relaxed, comfortable and respected. I would not hesitate in recommending Hidden Hearing in Lytham to anyone requiring a hearing test and would encourage anyone concerned about hearing loss to book an appointment, (there is no charge for the test) as in my experience you will get an excellent service and a good understanding of how you are hearing things.
Annual hearing test and review
Superb treatment extremely helpful and understanding cannot fault my appointment ten out of ten thank you.
Always a great appointment at Hidden…
Always a great appointment at Hidden Hearing. Seen by Elaine T Norris who is always extremely pleasant and goes through everything in a professional way and never forgets to ask you if you understood all that was said.
Lytham St Anne’s is where I choose to go and have never been disappointed.
Excellent service
Had my regular annual check up and service. Been with Hidden Hearing for 12 years and have been very satisfied. Service excellent as usual with an adjustment made to my aids. My hearing loss is now serious so I appreciate that I can always get a check up if I feel it's necessary between annual appointments
Everything
Tom the audiologist is very…
Tom the audiologist is very professional, he explains everything makes you comfortable and a great person to know. I actually enjoy the experience having my hearing checked (keep up the good work Tom)
Thanking You
Peter one of your clients
Excellent service
Gave a very clear understanding of the process was proffessional and friendly . Can not praise this service enough
Lytham Hidden Hearing
I had an appointment at Hidden Hearing in Lytham with Elaine T. Norris. From the moment I walked in, everything felt very professional. I learned a lot about the structure of the ear, which helped me understand the test results much better afterwards. They tested how well I could hear different frequencies, and they also used a small camera to check the condition of my eardrum and the amount of earwax. I highly recommend having a hearing test, as it’s something everyone should do and at Hidden Hearing it’s completely free.
Lytham St Annes Team 👍…
Every member of staff was very welcoming,I was welcomed with a nice hot cup of coffee by Glynnis the receptionist on what was a very cold day and then welcomed by Elaine the audiologist for my hearing test which I must say was very thorough and performed in a very profesional way, from the girl who did wax removal right through to the hearing test was a very plesant and enjoyable experience. Thank you team Lytham St Annes.
Clear and easy to understand…
Clear and easy to understand information given. Checks and refits done to a high standard.
Elaine & the receptionist at the Lytham…
Elaine & the receptionist at the Lytham branch were fabulous!
Very professional & friendly service, would definitely recommend.
Elaine explains everything very thoroughly.
Excellent service.
Elaine and Glynis are always friendly…
Elaine and Glynis are always friendly and helpful.
Suffering with Tinnitus
I suffer with severe tinnitus sustained during my time in the RAF working on aircraft and after having a conversation with Tom Maryan about the difficulties hearing in a busy and loud environments, I decided to get a set of hearing aids. Since I began using them, hearing and having a conversation has been remarkably easy, they allow me to hear clearly what the people in front of and around me are actually saying. I no longer feel isolated and am able to join in with the conversations which I was unable to do previously.
I honestly cannot believe the difference it has made to me, and would urge anyone who suffers with tinnitus to seriously consider speaking to the staff at Hidden Hearing.
A professional experience from start to…
A professional experience from start to finish.
Outstanding customer service
Had a brilliant first appointment with Elaine Norris
Elaine listened carefully to my ongoing ear problems. She then explained all the different tests I would be having. Elaine was very personable, professional, caring and thorough.
I would highly recommend, outstanding customer service.
Brenda B
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