Audika - Maidstone Reviews 

The review was 2 months overdue. I very much appreciated the home visit but why did it take nearly 2 hours, plus I did not like the idea of pushing new £5000.00 hearing aids on a first visit.

As always a pleasure to meet with the staff there. Great appointment easy hearing test and a service on my hearing aids too. I would happily recommend these guys.

Visited Hidden Hearing on 05/01/26.
Sam dealt with my father in law . He was treated with kindness & patience. It's a friendly environment & we felt very relaxed. The service was excellent. He had a hearing test & Sam checked he's hearing aids were all in good working order .

Darren barnden and the team at Maidstone branch are fantastic, make me feel comfortable and gave me the most appropriate hearing aids to suit me. For 12 years I had in the ear aids which I loved but Darren persuaded me to try the behind the ear versions as they gave me more options and Bluetooth and I’m so glad I listened as the are amazing and even better than my old ones. A big thank you and highly recommend hidden hearing Maidstone branch

Brilliant professional efficient friendly service. Seen Ashleigh at Evegate Business Centre for wax removal for a few years now, and more than happy with the service. Thank you 🙏

For many years, perhaps decades, I had experienced progressive hearing loss.
Three years age, I decided that it was time to act and went to see Hidden Hearing in Pudding Lane, Maidstone.
Visiting them made me realise the extent of my loss, as a result of which I purchased a medium priced, set of hearing aids and my world was transformed!
On the first and second anniversaries of my purchase, I was invited back for a consultation, where my hearing was tested and my aids given some fine tuning.
On the third anniversary this week, I went for a consultation with their very capable Samantha Lidington.
Sam took me through the same tests as I had undergone in previous years, plus others that have been introduced since and demonstrated the latest products available.
I was astonished at how things have moved on in such a short time and could not help but invest in this latest technology.
I found Sam and her team at Hidden Hearing to offer a first class service and can not recommend them highly enough.

We visited Hidden Hearing today for an annual checkup. The lady who dealt with us was professional, extremely thorough and explained everything carefully in terminology that we could understand. We were completely satisfied with the service and would not hesitate to recommend them.

I am very much satisfied with the examination of my hearing

Just an all round excellent service

Really nice people at HH in Maidstone Pudding Lane. My wife & I went for our annual check and besides being made very welcome Darren went right through our current hearing profile and made one or two adjustments, and sent us on our way. A really good service. This company, and especially this branch if you live in Kent, is to be recommended

Sam explained everything perfectly before she started any tests. Her instructions were simple and easy to follow. Made me feel very relaxed as this was my first ever hearing test

Darren Barnden is so professional but friendly, explains everything in detail and never rushes through the appointment. Recommend him wholeheartedly.

Appointment was great . Great examinations ,no problems found either .

Samantha was very pleasant and efficient.

Very professional, friendly. Very good service

Having had NHS hearing aids for nearly 2 years, on recommendation saw Darren at Hidden Hearing, Maidstone.
A true utter professional who cares and spends time.
Apart from real comfortable fit and quality of sound my Oticon aids provide a host of advantages.
One of the most noticeable differences is that when driving the outside noise is almost unnoticeable.
Well, well worth the change.
Graham Hatfield.

At Maidstone. Lucy,on reception, and Sam both excellent. Offered coffee, my friend, 92, helped down stairs, everything explained very carefully and understanding checked. Very thorough review and tests. Hearing aids working much better. Lucy and Sam both so friendly. Full marks!

As background I attended my local pharmacy to have my ears dewaxed. Was offered a free hearing test at Hidden Hearing. Arrived slightly apprehensive but was pleased by the welcome from Lucy plus a cup of coffee while I waited. Appointment was on time and Sam explained what was involved. Appointment lasted about an hour including all the tests. Sam clearly shared & explained the results with me. A lovely experience. Thank you.

Seen on time and totally professional service as always.