My boyfriend & I recently had our hearing tested with Emily in Margate. She was absolutely charming, knowledgeable and professional. We then had to go to Canterbury clinic to see Rachel, as my partner... See more
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I went for an ear wax removal appointment at Margate Hearing centre attended by Rachel Smith, ear care practitioner. She did the check on ears and they weren't blocked. She sent a letter to the GP aft... See more
The consultant was thorough and gentle and didn’t push upgraded hearing aids ( at vast expense). However the adjustment to accommodate some hearing loss in the last year has meant a very harsh tone,... See more
Rachel Smith is a superb ear practitioner whom I’ve visited several times for wax removal. Her clinic is clean, comfortable and has excellent privacy, and I’m always made to feel very welcome. Rach... See more
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I would highly recommend Jane at Hidden…
I would highly recommend Jane at Hidden Hearing Margate, to anyone who is in need of wax removal. This is the fourth time I have had microsuction. Jane always explains everything about the procedure, and is very professional. I am now going to continue to have the procedure every 4/5 months.
Highly recommended
Highly recommended, really good service and a very fair price.
Would highly recommend Jane Kershaw
Would highly recommend Jane Kershaw, she was outstanding in providing more than suffice professional information. 10/10 and will 100% return.
Couldn’t be happier and I can hear again.
Happy weekend indeed
Kevin
Jane
Jane, the ear care practitioner is exceptionally conscientious and won't be beaten by stubborn wax. She explains the micro suction process clearly, gives useful advice and is very efficient. Highly recommended.
My partner and I went to Hidden Hearing…
My partner and I went to Hidden Hearing to have wax removed from our ears as this is no longer offered by GPs. The overall procedure was quick and pain free and everything was explained in detail. Jane was lovely and I would not hesitate in recommending.
absolutely good service except when i…
absolutely good service except when i got home the aids would not stay connected to the tv box they would not stay connected for long ,now i think i have cracked it .
Excellent experience
Excellent experience
Examination was both thorough and painless
Good to get result so quickly
Perfection.
A thoroughly professional, friendly and expedient experience.
The audiologist was reassuring, helpful and a mine of information.
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