Audika - Newcastle Westgate Road Reviews 

174
•
TrustScore 4.5 out of 5

4.6

53 Westgate Road, NE1 1SG NEWCASTLE UPON TYNE, Tyne and Wear, GB

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See what reviewers are saying

Rated 5 out of 5 stars

We were seen at our appointment time. Michael, who we first met 3 years ago was still the consultant attending to us. Michael was forthright and professional throughout the consultation and I didn’t e... See more

Rated 4 out of 5 stars

I was invited for my six month review at Newcastle Felt comfortable and welcome from the first momentPail is relaxed thorough and reassuring I left very satisfied and with confidence maintained Than... See more

Rated 5 out of 5 stars

Great service at Hidden Hearing Newcastle, Adam on reception was very friendly and helpful. Jo was great when relieving my blocked ears and finding I also had an infection. She was really knowledgea... See more

Rated 5 out of 5 stars

My husband and both went for hearing tests and hearing aids at the Tynemouth branch of Hidden Hearing. Tojinn was an absolute star, patient, understanding, explained everything really clearly and no... See more



Contact info

  • 53 Westgate Road, NE1 1SG, NEWCASTLE UPON TYNE, Tyne and Wear, United Kingdom

  • 0191 2693070

4.6

Excellent

TrustScore 4.5 out of 5

174 reviews

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4.6

All reviews

(174)

6,004 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service from Garrie

I saw Garrie at Morpeth and felt he really to and understood what I was saying. I had a full hearing test and my hearing aid was checked too. Garrie asked if I needed any adjustments to my hearing aid which I didn't. My husband raised that idea of the latest version of the hearing aid which we discussed and perhaps I will go back in a few months to purchase one. All in all a great experience.

20 February 2026
Rated 5 out of 5 stars

Can't beat Hidden Hearing

Cheerful greeting on arrival and straight into appointment.
Answered questions and explained everything clearly. Really listened to what I was saying. Very happy with this great service

4 February 2026
Rated 5 out of 5 stars

Kindness and care

My wife is in a care home with a wide range of disabilities. She needed new hearing aids. She was treated with kindness and compassion and her new hearing aids have improved her life

8 January 2026
Rated 5 out of 5 stars

First time ear wax removal

First time i've ever had to use an ear wax removal service and chose this after shopping around and seeing an offer through Hidden Hearing.

Staff were easy to deal with, professional and insightful into my blocked ear and future prevention methods.

Would have no hesitation in using this service again and recommend to anyone.

10 December 2025
Rated 5 out of 5 stars

Appointment

The gentleman who looked after my dad was lovely .
He is very helpful and takes his time explaining everything to both my dad and myself. He doesn’t rush dad and is always vey helpful .

20 November 2025
Rated 5 out of 5 stars

THOROUGH

The hearing test was thorough and carried out very professionally. The results were explained well in an easy to understand manner by a patient expert.
I felt I could hear so much better afterwards.

21 November 2025
Rated 5 out of 5 stars

Quick efficient painless procedure

Quick efficient painless procedure to remove wax from both ears , this was the earliest appointment I could get anywhere in this area and also the cheapest as they have a special deal on at the minute, also free hearing test afterwards, so a win win win situation

5 November 2025
Rated 5 out of 5 stars

Wax removal

Was made to feel very welcome and the procedure was explained fully. Staff were very friendly . Would definitely recommend to family and friends

28 October 2025

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