I was given a very full discussion of my needs and options to improve my hearing. I was tested to determine whether my hearing has further deteriorated since the last test and it has. My options to up... See more
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Always a great experience at hidden hearing Nottingham. Today I saw Faye who is professional and great fun to be with during my hearing test. I also saw Nadiyah who was helpful and freindly and did a... See more
We are visiting from Australia and my father-in-law needed his hearing aid fixed. We went into Hidden Hearing in Nottingham and were greeted with the most exceptional customer service. Tamara and Faye... See more
Really friendly, extremely helpful makes you feel at ease and comfortable! Talks you through everything first. Answers all questions with clarity and gives good advice. Been with them from beginning o... See more
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Audiologist was almost bullying!!
Audiologist was very abrupt almost bullying. No “bedside manner” at all.Only limited recommendations . Totally disregarded any suggestions by me. Very poor experience will NOT recommend to any friends.
Excellent customer service from Audika
I was given a very full discussion of my needs and options to improve my hearing. I was tested to determine whether my hearing has further deteriorated since the last test and it has. My options to upgrade my hearing aids were fully explained. I was entirely satisfied with my consultation and the time and trouble taken.
May use AI-assist with repliesRead more
Hard to understand and covered basic…
Hard to understand and covered basic information despite being 2nd visit. Running late. Didn't make any adjustments to settings or offer additional cleaning accessories

Reply from Audika - Nottingham
Great service
Great service, friendly knowledgeable staff. Easy location to get to! Thank you
fantastic experience
Always a great experience at hidden hearing Nottingham. Today I saw Faye who is professional and great fun to be with during my hearing test. I also saw Nadiyah who was helpful and freindly and did a great job removing wax from my ears.
I highly recommend Hidden Hearing Nottingham to every one.
My hearing had not changed since the…
My hearing had not changed since the last test. So pleased about that. The appointment went well and was easy to have at home. Thanks from Marjorie.
Fantastic customer care but....
I cannot fault the quality of the customer care I experienced in your Nottingham store on my third annual review; thorough, exhaustive, meticulous, comprehensive etc etc and all carried out with humour and affability. Why then the BUT in the review title?
I was introduced, by the brilliant audiologist, to a pair of state of the art ZEAL hearing aids. They were fantastic but very expensive. Although the audiologist wasn't putting any pressure on me to upgrade my HAs, far from it, I decided not to give into temptation mainly because of the 'steep' price.
When I got home I investigated the price of the same HAs, with apparently equivalent follow up support, with other suppliers in my city. I discovered that the Hidden Hearing price was appreciably higher (nearly a £1000) than the competitors even with the offered 30% discount.
I cannot know if the follow up care with another company would be as good, but the price difference will mean that, as things stand, I will take my business elsewhere when I replace my ageing Oticon Real HAs next year.
This will be a great pity because, as I say, the quality of follow up care in your Nottingham branch is remarkable.
Perhaps your business model needs reviewing !
A new lease of life
I’ve waited a while before writing this review because I wanted to truly understand how much of a difference Hidden Hearing would make to my life.
I was born with hearing loss, but at 37 I discovered there was so much of the world I had never really heard. Everyday sounds people take for granted — the rain falling, sausages whistling in the pan — were suddenly there. It’s hard to explain the feeling of realising an entire layer of life has been missing.
Hearing aids have changed my life far more than words can describe. For years I was diagnosed with social anxiety, but I now realise so much of what I struggled with was connected to my hearing loss. The exhaustion, the worry, the feeling of trying to keep up.
Today, I walk into work conferences with confidence. Recently, I stood in front of 150 peers and delivered my own presentation — something I never imagined I would be able to do. That confidence has grown because I can hear, engage, and be present in a way I never could before.
Hidden Hearing hasn’t just improved my hearing; it has changed how I experience life and how I see myself.
My audiologist has been exceptional — incredibly professional, supportive, and somehow always with the most amazing fashion sense too, which genuinely brightened every appointment.
I’m actually excited for my next review, which says everything. Thank you, Hidden Hearing, for changing my life in ways I never thought possible.
Is every hearing test the same?
One of the most deeply intensive interviews into a hearing condition that was fully investigated and explained. Great attention to detail, thorough hearing test and a great understanding of my condition.
Hidden hearing is not a "cheap" hearing aid supplier but the product is excellent
Nottingham hidden hearing
Great service and great people, have no worries recommending them! Two great ladies faye and Tamara, always lovely
Good customer care
Good customer care, good clear explanation and excellent hospitality.
Very happy I can hear again 😀
Super service ! Nadiyah cleaned all the wax out, what a big relief. Very gentle, considerate and thorough. Loved the fact that she was using a special camera device to see inside my ear and was able to see before and after pictures.
Nadiyah at Nottingham branch the…
Nadiyah at Nottingham branch the service was amazing she work great I really appreciate and thank you so much.
Great price
AMAZING
After all the tests I had done. We were told my results . The results shocked me that I only had 20% of hearing with both ears. Everything was explained why my hearing was so bad. To my surprise I had earring aids fitted that were set up to sort my hearing up to what it should be. Amazing I cannot wait to get my earring aids.
First class service from Nottingham…
First class service from Nottingham hidden heading staff, nothing is too much trouble : any issues sorted straight away. Brilliant audiologist. Please come to the branch. They are my first post of call. Exceptional
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