A very friendly reception at the shop with a coffee if you want it. My usual audiologist was on leave so I saw a new face who was very friendly and professional. She did the tests for both ears an... See more
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I had my usual routine appointment in Salsibury .On arrival I was greeted by the receptionist who offered tea or coffee. On time Bernard called my wife and I to the testing room where he tested my hea... See more
Very helpful staff who also gave some rather useful advice. I would recommend others to visit.
my usual member of staff which I normally see was away on sick leave. so I have to rearrange the time of the appointment which was no problem, with another member of your staff. Younger but very goo... See more
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I always have a good experience when I…
I always have a good experience when I go for my annual check up in Salisbury - helpful, considerate and explanatory.
Excellent service
Very knowledgeable staff, nothing is too much trouble. They take the time and effort to explain everything involved in your treatment. Very professional, patient and courteous.
Highly recommend.
First Class experience was great and the…
The whole experience was great and the way it was handled was very professional. The whole team at Salisbury are a credit to Hidden Hearing
Lovely friendly service highly…
Lovely friendly service highly recommended would go back anytime
Excellent service and advice
A full service
When people complain about the price of hearing aids, I don't think they realise that Hidden Hearing have you back every year to check your hearing, adjust your hearing aids, change batteries and ear fittings etc. It's a proper after-care regime - and you can go back many more times if you need help - which makes the initial outlay more understandable.
May use AI-assist with repliesRead more
Routine hearing test
I get significant benefit from always wearing hearing aids and particularly with Bluetooth connection to the TV. Regular hearing tests are a feature; this was routine and my first since upgrading to improved technology. Whilst I have no issue with the new aids and the support they give me, my wife had commented that there was no discernible difference in my hearing, and save for reliability (they work) I agree; they didn’t meet my expectations. This honest feedback didn't land well.

Reply from Audika - Salisbury 3 Market Walk
A warm welcome and a very professional…
A warm welcome and a very professional service.
Professional, caring and polite staff…
Very polite and helpful staff who explained everything and put me at ease. After the treatment a conversation ensued about regular checkups and it was emphasised that in the future if work was not required on my ears there would not be a charge, very reassuring. The whole experience was one of professionalism and total care of the patient.
Very helpful and informative came away…
Very helpful and informative came away understanding the need for hearing aids.
I have been amazed at the difference my…
I have been amazed at the difference my hearing aids have made. Luke who is my contact from my Sherborne address is incredibly helpful and professional.
Very good service and ease of booking.
Does what it says on the tin.
Does what it says on the tin.
Staff effective, efficient and direct.
NICE FRIENDLY INFOMATIVE ATMOSPHERE.
all parts of the service provided were…
all parts of the service provided were very professional
Very quick and responsive.
Very quick and responsive...friendly, punctual and no charge for no treatment.
James in the Salisbury beach was…
James in the Salisbury beach was professional & very pleasant. Unfortunately he couldn’t complete the treatment so I am returning in 2 weeks
Truly Life Changing…
I have had such fantastic service from Hidden hearing in Salisbury!! Bernard and his team are the absolute professionals!!
I suffer with Ménière’s disease and have had significant and unpredictable hearing loss for several years.
Having visited two years ago and Bernard not being able to help me due to my condition, things became so bad I thought I must try again…. Bernard welcomed me back and said let’s try again…. Within an hour I had hearing aids fitted and was on my way to a better life!! I can hear birds again, I can host meetings confidently and so much more!!
At NO point was a sale pushed on me, everything is tailored to you as the customer… I cannot recommend highly enough.. This has truly changed my life. Thank you Bernard and all at Hidden Hearing in Salisbury!!!
excellent personal service
excellent personal service. Very professional and helpful
Prompt professional approach from…
Prompt professional approach from enquiry through booking appointment to treatment. At 80 my first experience of the need to have wax removed from my ear. All well explained and the procedure followed by a hearing test which confirmed that in spite of my advanced age I still have good levels of hearing. Most reassuring.
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