Audika - Wolverhampton Reviews 

114
TrustScore 5 out of 5

4.8

4 Hampton Walk, Queen Square, WV1 1TQ WOLVERHAMPTON, West Midlands, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I was very pleased with the person who came it was for my yearly check up and service. The only thing I would have liked different was, I mentioned more than once that I could not change the little... See more

Rated 5 out of 5 stars

As usual, Stephanie (Wolverhampton Branch) was ultra efficient and friendly. Hopefully she has fixed the problem I had, so far, (apt just two days ago) I think so.

Rated 5 out of 5 stars

Pooja Gupta competed a hearing test on my Mother on 17th April 2024. She was cery polite, patient & caring when dealing with my Elderly Mother. She showed a professional attitude & able to make my... See more

Rated 5 out of 5 stars

I was recently seen by Pooja and she carried out an outstanding appointment. I have had my hearing aids for 2 years but have never worn them as I found them very uncomfortable and too loud. Pooja carr... See more



Contact info

  • 4 Hampton Walk, Queen Square, WV1 1TQ, WOLVERHAMPTON, West Midlands, United Kingdom

  • 01902 796950

4.8

Excellent

TrustScore 5 out of 5

114 reviews

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4.8

All reviews

(114)

4,739 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Experience

Stephanie, as always, was very welcoming and knowledgeable, explaining every test in depth. Completely putting me at ease. The coffee was very welcome also.

28 November 2025
Rated 1 out of 5 stars

the engineer was without a spare plug to lent.!!…

the engineer was very good at his trade, but it took a long time to persuade him that 1 of the plugs was not working all the time, he then said it would have to go back to the manufactures, OK but he did not have an ear plug to borrow. so I am on being lobsided. this must happen many times so why not have spares with him. now with Christmas looming, and I being with out over that time.

28 November 2025
Audika - Wolverhampton logo

Reply from Audika - Wolverhampton

Good morning, Mr Smallman,
Thank you for your review. We are pleased to hear that you thought our Hearing Aid Dispenser was good at what he does.
However, we are sorry to hear that you are without one of your hearing aids.
We have forwarded your review and feedback to our area team who will reach out to you.
If you would like to discuss further in the meantime, please contact our Customer Services Team on 0800 7408 796 will be happy to help.
Kind Regards
Customer Services
Hidden Hearing Ltd.

Rated 5 out of 5 stars

Excellent service.

Every year I am given a very thorough examination with detailed feedback expertly communicated. My hearing aids are then set up with the most resent settings for another year.

14 November 2025
Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service from arriving at reception to my test with Stephanie who was amazing. Cannot speak highly enough how thorough the whole appointment experience was. No pushy sales technique either.

6 November 2025
Rated 5 out of 5 stars

Pooja Gupta, Hidden Hearing

My father, who has dementia, received several home visits from Hidden Hearing recently. It was difficult for him to communicate during the testing procedure - a potentially stressful situation, but we'd like to commend Pooja Gupta, for her professionalism, patience and kindness throughout the process

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Replacement Aids

Went to Hidden Hearing upon recommendation having had different aids from different supplier for last 5 years.
Pooja Gupta saw me at my local branch and her experience and comprehensive testing and explanations of how newer technology was going to enhance my ability to hear made me feel so comfortable and willing to purchase my new ones.
Very thorough examination as well as explaining to my wife and myself the true benefits of the product.
Thank you so much for your help.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

A very calming and welcoming, a hidden gem

A very calming and welcoming atmosphere,I went for micro-suction ear wax removal, my clinician was Molly she was very professional and explained every process of the procedure I was having clearly, no rushing, I felt in good hands and trusted in her confidence,she carried out the procedure quickly and took into consideration my feelings asking if I was okay and consulting with me along the way, Molly was a star, and clearly enjoys her job,she is an asset to the company, I can’t recommend hidden hearing enough a real hidden gem of a company, I would not hesitate recommending them to anyone in the future.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Don’t think about it…. Go

Friendly, professional, holistic and knowledgeable.

16 April 2025
Audika - Wolverhampton logo

Reply from Audika - Wolverhampton

Brilliant subject line Jennyfer, thank you - this one made us smile.

It's so good, we'll steal it... "Don't think about it... Go...see Hidden Hearing!"

0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Kind Regards,

Customer Services
Hidden Hearing Ltd

Rated 5 out of 5 stars

Excellent service

Excellent service. Very reassuring and professional. No rushing through the appointment. Very professional hearing test with all results explained clearly and simply. Plenty of opportunities to discuss any problems or queries. Hearing aid given a thorough MOT. Highly recommend this branch and company

20 January 2025
Unprompted review

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