It's a joy to visit Audika. From been greeted by Christine & then appt with Zoe. Who is professional & friendly , she always explains what she's doing & info 're how to look after my aids. No hesitati... See more
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See what reviewers are saying
My appointment went very well I give 5 stars as I always get excellent service from Chole she explains the procedure. Very well Also Kirsty the receptionist is always welcoming and helpful
The hearing test was on the whole great, but I would suggest that you don’t use an American accented person as you are repeating what was being said. I found the quote for what I’m sure are state o... See more
First time having wax removal so didn’t know what to expect but hidden hearing and Chloe in particular was so amazing and comforting explaining everything they were doing and why which made me feel so... See more
4.8
Excellent
208 reviews
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I was given a thorough inspection of my…
I was given a thorough inspection of my ears, and a smaller size plastic bowl for my right ear, which I have really needed from the beginning. The work was very detailed, and good care was given.
9 December 2025
Prompt and efficient service
5 December 2025
Hidden Hearing York offer an excellent…
Hidden Hearing York offer an excellent service. Friendly, proffesional, helpful, reassuring and kind. Chloe and Sehrish took time to explain things to me. I felt really well attended to. Best hearing service in York. And I got a free hearing test after my ear wax removal.
5 December 2025
Unprompted review
Very professional
Very professional, no waiting and everything was explained, and all my questions were answered. Fantastic service.
25 November 2025
Wonderful service - thank you!
After part of my hearing aid was lodged in my ear on a visit to York, Chloe was extremely kind in removing it for me, despite me not being a customer previously. Superb service, and I’m sincerely grateful. Highly recommended!
13 November 2025
Unprompted review
Effecient and friendly service
Very friendly and competent staff. Procedures, potential problems and solutions explained clearly.
Very effecient and effective procedure. Follow up consultation schefulef.
10 November 2025
Professional and Thorough
Hidden Hearing specialises solely in hearing products. Their approach to analysing an individual customer’s needs is thorough and fully explained in non-technical terms. I knew prior to my consultation that my hearing was poor and deteriorating but I didn’t know why. Now I do and the hearing aids that I have purchased have made a massive difference to my quality of life.
10 November 2025
Friendly and helpful
6 November 2025
Friendly and knowledgeable staff.
28 October 2025
Great people and great experience
I have been going to Hidden Hearing in York for 3 years now. The staff are excellent professionals who give clear explanation and advice. The treatment I have received has been superb and I have no hesitation in recommending this Company and team.
24 October 2025
Unprompted review
What great service
What great service. Had a issue with my wife's hearing aids charger and we were over the moon in how we were assisted, even though we were from Australia. We highly recommend Hidden Hearing.
9 October 2025
Unprompted review
Excellent service
Excellent service, friendly staff, very professional & efficient.
Got an appointment very quickly & just the right amount of reminders.
13 August 2025
Ear de-waxing
I was met by two smiling faces, receptionist and technician. I was then taken into the torture -chamber 😄 🤣 😂 where Chloe went through exactly what was going to happen
. She did this in a nice relaxed manner and throughout the treatment she was always checking that I was comfortable and OK with what was happening. This is , I think , the 3rd time I've had this done abd mot once have I felt uncomfortable or in any pain. Many thanks to Chloe
14 June 2025
Very professional service
Very professional service. Felt like they really had time to spend with you and explain things well.
16 May 2025
Very Professional service
Professional service, very caring and considerate staff member, very clean and comfortable environment.
Could not want more.
8 March 2025
Lost Hearing Aid
Quick response to a lost hearing aid but no replacement available so ordered a new set with a 20% discount. Fitting due next week.
17 April 2025
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