Audika - York 16 Goodramgate Reviews 

Friendly and comprehensive service.

Expertly carried out. Throughly executed. Would highly recommend

As always I never have a problem with the staff all very helpful and friendly what more can you ask for

excellent and friendly service. Faras went above and beyond to help my Mother.

The hearing test was on the whole great, but I would suggest that you don’t use an American accented person as you are repeating what was being said.
I found the quote for what I’m sure are state of the art hearing aids very expensive, having done my research into other companies, I found the same aids much cheaper. Also there was no mention by he audiologist of interest free or flexible payment options alas.

I knew something was wrong but no one believed me but even I didn't realise how bad my hearing is

brilliant advice and support from Raj at York branch. really helpfull and goes the extra mile, customer service as it should be, Thank You Raj.

I give up, aids are useless

I went to Hidden Hearing for ear wax removal as my GP surgery no longer does it. I was really impressed with the customer service. The staff were friendly and put me at ease. It was a very quick process and I was out in 20 minutes. I’d definitely use their services again.

Outstanding

It was quick and to the point but not rushed

Went for a hearing test, as my wife said I needed one! Went to York branch in Goodramgate and saw Raj. Excellent service, fully explained and thoroughly tested. Turns out there was only a little high pitch hearing loss, normal for someone my age. Raj again gave a full explanation - there was absolutely no pressure to buy any products prematurely; and I will return when I need to. First class service.

Farad Aslam was extremely patient and thorough in explaining the process and findings.

Have been using Hidden Hearing for over five years. Always found them very friendly and professional,giving sound and useful advice.

Louise is always friendly and helpful but entirely professional. It’s a pleasure to have appointments with her in York.

I had micro-suction to remove my ear wax. The lady who did it was very professional and efficient. She was also very friendly and personable. I can now hear again and the discomfort has gone. I would highly recommend the service.

I have already given this place 5 stars for service, and I stand by that. I have just booked another appointment, 14 months after the first one.

But PLEASE could they sort out their booking system, so people can book and pay online! Having already answered various questions online, I found it profoundly annoying to have to go through a phone call with someone who stuck rigidly to a script and asked all the same questions again. If I wanted to talk, I would have phoned the booking number in the first place!

And why can payment only be taken over the phone? As it happens, I was at home, but generally I don’t like giving card details over the phone, and would rather have used PayPal.

Emily is a credit to your company, she was pleasant helpfull and very profesional in all she did.
i would recomend her and your company to anyone.
Keith. ( North Yorkshire )

First time having wax removal so didn’t know what to expect but hidden hearing and Chloe in particular was so amazing and comforting explaining everything they were doing and why which made me feel so at ease! Would totally recommend and will be returning if ever needed! It was so quick and easy too! Thank you!