Thunder Road Audio Reviews 12

TrustScore 4 out of 5

3.8

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Company details

  1. Car Stereo Shop

Written by the company

We are your Electronics and performance parts , Personal Audio , Home Audio and Computer Superstore. We have a combined 60 years in 12v Electronics and have a Usaci World Champion and Certified MECP Master Installer on staff for all your questions and needs. Our Customers come before profits and you are way more then an order number. We are here to ensure you are beyond satisfied with your purchase and shopping experience .


Contact info

3.8

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Peter is a SCAM ARTIST!!!!!

Any good review on here is Peter writing it himself. This company is 1000% scam and will steal your money on fake orders!!!! Trust me this idiot has Zero intentions of shipping anything. If you attempt to call he will block your number and will not respond to emails or messages. This loser is low down sleeze ball. You've been WARNED!!!!!

31 March 2023
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, great price, and excellent customer service. I will be buying from Thunder Road again with future audio needs. I bought an 8 inch Euphoria subwoofer and it is amazing. Great sound and quality. I highly recommend.

28 September 2023
Rated 1 out of 5 stars

Scam artist

Don't buy here still haven't received my product and there scam artist! And you see how this guy talks to customers it's unacceptable! Even more reason you guys should not do business with this company!!!you're right I'll NEVER be a customer again! The point of this review is to warn future customers so they won't have to experience what Ive experienced!!! I don't have to get all out of pocket with you to prove a point!!If you have employees I can only imagine the way you talk to them! Goodbye I'm done talking ✌️

12 September 2023
Thunder Road Audio logo

Reply from Thunder Road Audio

You are a moron. I am not responsible for your lost ups package. Stop leaving duplicate reviews because you're an idiot and can't follow insurance claim instructions. I'm not going to reship an item that says it's been delivered . Use your shipping insurance and kindly fuck off ... FOLLOW THE INSURANCE CLAIM INSTRUCTIONS. IM TALKING TO YOU LIKE I AM BECAUSE YOU CLEARLY DONT LISTEN. YOUR TRACKING NUMBER SAYS IT WAS DELIVERED!!!!!!!!! IF YOU DIDNT GET THE PACKAGE THEN FOLLOW THE INSURANCE CLAIM INSTRUCTIONS AND STOP BLAMING THE RETAILER!!! People attempt to scam my website multiple times a day. There is a reason I have to follow terms and conditions. I can't help it that you can't follow the instructions that I sent to you. Again your package was delivered and ups sent picture proof of delivery which I have . So either make an insurance claim or please fuck off. You're no longer a customer , I mailed your order in a timely fashion. What happens after the package is scanned out at ups isn't my problem until the insurance company tells me to reship the item. Get that through your head .

Rated 5 out of 5 stars

Best audio shop out there 🔥

I have made multiple purchases from here! And all I can say is, I’m very happy with the customer service provided! The shipping is fast! And if you have any questions or issues you will be taken care of! Will definitely be purchasing more from here!

23 May 2023

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