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Audio T - Bristol Reviews 202

TrustScore 5 out of 5

4.9

65 Park Street, BS1 5PB Bristol, Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Since Christmas. I have been upgrading my hi fi. From audio t I bought a rega brio mk 7, a pair of dynaudio dm 20 speakers. An audiolab 6000cdt and a rega nd 5 cartridge. My system sounds amazing.... See more

Company replied

Rated 5 out of 5 stars

Excellent advice as usual from Justin to upgrade my Linn DSM with an Organik DAC, he then took enormous care to check everything in my system was working perfectly. Also thanks to Max and Justin f... See more

Company replied

Rated 5 out of 5 stars

I enquired about some pretty heavy speakers. Justin didn't hesitate to suggest a home trial, drove to their Cheltenham branch to get the demonstrator pair, drove to Bath to set them up, then Max and... See more

Company replied

Rated 5 out of 5 stars

It was an absolutely joy in placing an order, not only with my faith, but the merchandise as well.... This is an outstanding store. From first contact advice, too recommendations [ with very clear a... See more

Company replied


Company details

  1. #15 of 39 best companies in Hi-fi shop
  2. #2 of 4 best companies in Audio visual consultant
  3. #1 of 5 best companies in Audio visual equipment repair service
  4. #6 of 25 best companies in Audio-visual equipment supplier
  5. #3 of 7 best companies in Home Cinema Installation
  6. #8 of 33 best companies in Home audio shop

About Audio T - Bristol

Written by the company

Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966

Audio T is the UK’s largest independent specialist retailer of Hi-Fi and Home Cinema, with eleven brick & mortar stores across England and Wales. Founded in 1966, we offer over 50 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.


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Audio T - Organisers of 
The Bristol Hi-Fi Show

The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.


The Bristol Hi-Fi Show


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Our Price Promise

Best Kit. Best Prices

Best Kit. Best Prices
At Audio T, our commitment to customer satisfaction is unwavering, which is why we offer The Audio T Price Promise. This commitment provides you with the assurance that when you shop with us, you will not only receive exceptional service but also unbeatable value for your money. We understand the importance of finding the perfect Hi-Fi & Home Cinema equipment within your budget, and our knowledgeable and friendly team is dedicated to helping you make informed decisions. With The Audio T Price Promise, you can purchase with confidence, knowing that we will always strive to deliver the best service and value for your hard-earned money.

If you find a better price, be sure to contact us or visit your local store.

Contact info

  • 65 Park Street, BS1 5PB, Bristol, Somerset, United Kingdom

  • 01179264975
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4.9

Excellent

TrustScore 5 out of 5

202 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Linn Keel Upgrade

Excellent customer service from Tony and the team. Turnable sounding fantastic.

25 April 2026
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Reply from Audio T - Bristol

Hi Vince, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 3 out of 5 stars

Popped in to buy a Rega phono stag3

Popped in to buy a Rega phono stage which they had in stock, the product has been great. Shop gets marked down as the reaction to customer just walking off the street was strange. Not very friendly and fairly indifferent. Felt like I was disturbing them, rather than valued as a customer.

23 April 2026
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Reply from Audio T - Bristol

Hi Steven, thank you for taking the time to leave us a review.

I’m really pleased to hear the Rega phono stage is working well for you, but I’m genuinely sorry to read about your experience in store. Feeling like you’re interrupting or not being welcomed is the opposite of what we want anyone to experience when they walk through our doors.

We take this seriously, and I’ll be addressing it directly with the team. It’s important to us that every customer feels acknowledged and comfortable, whether they’re browsing or buying.

If there is anything else I can do to help, you can reach me at marketing@audio-t.co.uk

Thanks again for your honest feedback — it’s appreciated, and it helps us improve.

All the best,
Brad Tyler
Head of Marketing – Audio T

Rated 5 out of 5 stars

Upgrade hi fi system

Since Christmas. I have been upgrading my hi fi. From audio t I bought a rega brio mk 7, a pair of dynaudio dm 20 speakers. An audiolab 6000cdt and a rega nd 5 cartridge. My system sounds amazing. Thanks particularly to jason and paul, for there fantastic advice. Happy customer

25 April 2026
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Reply from Audio T - Bristol

Hi Neil, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars
Audio T - Bristol logo

Reply from Audio T - Bristol

Hi Sean, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Very helpful

16 April 2026
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Reply from Audio T - Bristol

Hi Andy, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Good price (ex demo)

Good price (ex demo), very good communication as soon as order was placed. Well oackaged and sent very promptly

23 April 2026
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Reply from Audio T - Bristol

Hi Mike, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

A relaxed speaker audition and purchase

Having arranged a speaker demo the team had it setup and even added a turntable at short notice.
I wss left to play a variety of music and make my decision with no pushy sales.

28 February 2026
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Reply from Audio T - Bristol

Hi Paul, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Hifi Retail Done Right - To a T

Great communications; expert, friendly advice; and good prices. Max at Audio-T Bristol provided an A1 service throughout - highly recommended!

20 March 2026
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Reply from Audio T - Bristol

Hi Mary, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Excellent service the staff are always…

Excellent service the staff are always happy to help and very knowledgeable about the products they sell.

25 March 2026
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Reply from Audio T - Bristol

Hi Mark, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Very helpful staff

19 March 2026
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Reply from Audio T - Bristol

Hi Martin, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

My one stop audio shop

Great hifi store in the heart of Bristol. The guys are helpful and friendly and go the extra mile with the service they provide. I highly recommend them.....

19 March 2026
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Reply from Audio T - Bristol

Hi Egan, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great knowledge and friendly attitude.

Great knowledge and friendly attitude.
would buy from again.
Thanks Team at HIFI show

6 March 2026
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Reply from Audio T - Bristol

Hi Tom, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Excellent advice as usual from Justin…

Excellent advice as usual from Justin to upgrade my Linn DSM with an Organik DAC, he then took enormous care to check everything in my system was working perfectly.

Also thanks to Max and Justin for recommending Meze headphones, really pleased with them.

17 March 2026
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Reply from Audio T - Bristol

Hi Chris, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

I purchased a rel TZero from the hi fi…

I purchased a rel TZero from the hi fi ex.It was deliverd and set up for me ,the employee was knowledge,and polite

14 March 2026
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Reply from Audio T - Bristol

Hi John, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Professional and a pleasure to deal with..

I made an impulse purchase from audio t at the Bristol hi fi show as I had a good experience buying a similar item from them two years previously at the same venue. However, when I cooled down a little I realised that the item was not suitable and audio t were very accommodating and professional in handling the return and refund.

21 February 2026
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Reply from Audio T - Bristol

Hi Andrew, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our sales team at The Bristol Hi-Fi Show. We'll be sure to pass on your thanks to the team. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Chord sub cables at Bristol Hi-Fi Show

Got some great Chord high level and .1 sub cables with some discount. What's not to like about that

21 February 2026
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Reply from Audio T - Bristol

Hi Mo, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our sales team at The Bristol Hi-Fi Show. We'll be sure to pass on your thanks. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Justin and the team at Audio T were…

Justin and the team at Audio T were brilliant. The customer service and support was first class.
Thanks

28 February 2026
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Reply from Audio T - Bristol

Hi Philip, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Excellent service

Excellent service, quality product and expert knowledge from Paul. Thank you!

14 February 2026
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Reply from Audio T - Bristol

Hi Rhiannon, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

The usual excellent service from the Bristol shop

I knew what I was after, but Justin helped me understand how to make it even better. Then Max kindly delivered them. Great service all round.

18 February 2026
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Reply from Audio T - Bristol

Hi Geoff, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Really knowledgeable staff

Really knowledgeable staff. Great experience.

7 February 2026
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Reply from Audio T - Bristol

Hi Alastair, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

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