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Audio T - Oxford (CLOSED) Reviews 75

TrustScore 5 out of 5

4.8

19 Old High Street, Headington, OX3 9HS Oxford, Oxfordshire, GB


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Rated 5 out of 5 stars

The staff at Oxford were very friendly and helpful regarding the set-up of my equipment. I've had a very good experience with them over the last five years. It is sad that the branch is not considere... See more

Company replied

Rated 5 out of 5 stars

So shocked this morning to have found that the Oxford Shop is closed! We contacted Rob and Jon earlier this year to see if we could come along from our home in Devon to demo the Dynaudio Active... See more

Company replied

Rated 5 out of 5 stars

Thank you to Jon at Audio T Oxford for his time and expertise today. We were looking for an amp/CD unit; small speakers and turntable, having not owned a system for a few years. Whilst we had some i... See more

Company replied

Rated 5 out of 5 stars

Called the Oxford store before travelling and confirm the item was in stock. Very courteous service when I arrived and purchase made. Although this is not my local store it is sad to hear that the... See more

Company replied


Company details

  1. #16 of 39 best companies in Hi-fi shop
  2. #2 of 4 best companies in Audio visual consultant
  3. #1 of 5 best companies in Audio visual equipment repair service
  4. #7 of 24 best companies in Audio-visual equipment supplier
  5. #3 of 7 best companies in Home Cinema Installation
  6. #9 of 33 best companies in Home audio shop

About Audio T - Oxford (CLOSED)

Written by the company

Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966

Audio T is the UK’s largest independent specialist retailer of Hi-Fi and Home Cinema, with eleven brick & mortar stores across England and Wales. Founded in 1966, we offer over 50 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.


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Audio T - Organisers of 
The Bristol Hi-Fi Show

The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.


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Our Price Promise

Best Kit. Best Prices

Best Kit. Best Prices
At Audio T, our commitment to customer satisfaction is unwavering, which is why we offer The Audio T Price Promise. This commitment provides you with the assurance that when you shop with us, you will not only receive exceptional service but also unbeatable value for your money. We understand the importance of finding the perfect Hi-Fi & Home Cinema equipment within your budget, and our knowledgeable and friendly team is dedicated to helping you make informed decisions. With The Audio T Price Promise, you can purchase with confidence, knowing that we will always strive to deliver the best service and value for your hard-earned money.

If you find a better price, be sure to contact us or visit your local store.

Contact info

  • 19 Old High Street, Headington, OX3 9HS, Oxford, Oxfordshire, United Kingdom

  • 01865765961
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4.8

Excellent

TrustScore 5 out of 5

75 reviews

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Rated 5 out of 5 stars

Oxford Audio T - So shocked this morning to have found…

So shocked this morning to have found that the Oxford Shop is closed!
We contacted Rob and Jon earlier this year to see if we could come along from our home in Devon to demo the Dynaudio Active speakers.
We made the journey and they were so helpful and knowledgeable and the products demonstrated where just what we were looking for after downsizing.
We were happy to make an order there and then and a few weeks later after testing Rob drove down to Devon with our kit and set it up beautifully.
We had a couple of minor issues over the first few weeks and Rob and Jon went over and above to make sure that we were fully happy.
We use the system nearly every day and can honestly say it has enriched our listening experience.
We cannot speak highly enough of both Rob and Jon's perseverance in making sure our Audio T experience was nothing but perfect! We can thoroughly recommend the service that we received and sincerely hope that both Rob and Jon's and their exemplary customer service have been absorbed into the wider Audio T network.

17 May 2024
Unprompted review
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Reply from Audio T - Oxford (CLOSED)

Hi There, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, who has relocated to our Swindon store. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Personal attention

2 September 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Felix, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Oxford closing

The staff at Oxford were very friendly and helpful regarding the set-up of my equipment. I've had a very good experience with them over the last five years.
It is sad that the branch is not considered financial viable and is closing.

3 September 2024
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Reply from Audio T - Oxford (CLOSED)

Hi David, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great service from Audio T Oxford.

Called the Oxford store before travelling and confirm the item was in stock. Very courteous service when I arrived and purchase made.

Although this is not my local store it is sad to hear that they will soon be closing.

10 August 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Malcolm, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. You'll be glad to hear that Jon will be relocating to our Swindon store. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars
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Reply from Audio T - Oxford (CLOSED)

Hi Simon, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Online store. We'll be sure to pass on your thanks to Agamemnon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Good products

Good products, well priced, knowledgeable staff

27 July 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Ian, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

The team went through all the lengths…

The team went through all the lengths to make sure I had a fair comparison between products. They were extremely helpful.

25 July 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Jean-Fracois, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

I always buy from Audio T (Headington

I always buy from Audio T (Headington, Oxford branch) get ‘sound’ advice, excellent service from very knowledgeable staff. Jon and Rob both fully understand their products and want to ensure that I get the best quality sound.

16 July 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Shirley, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Audio-T team have been…

Jon and the Audio-T team have been amazing from first conversation through to commissioning. Yes them!

11 July 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Christian, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great service

The staff were very helpful and extremely knowledgeable. They spent a great deal of time with me, allowed me to make comparisons between different products, and answered all my questions.

29 June 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Mark, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great advice and guidance

Great advice and guidance on buying a complete hifi system tailored to my needs and budget.

22 June 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Kim, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Extremely helpful advice

Extremely helpful advice. Very knowledgeable, professional, and friendly staff who understood my requirements completely. I was provided with a very useful loudspeaker listening session without any time pressure. Highly recommended.

15 June 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Jonathan, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Everything undertaken and completed…

Everything undertaken and completed efficiently and on time. Reassuring promise of future help if required. Joined up action by the Oxford and Cardiff branches

31 May 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Paul, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Very knowledgeable and informative with…

Very knowledgeable and informative with excellent demonstration facilities. Would highly recommend.

12 June 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Gordon, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 4 out of 5 stars

Simple straightforward information

Simple straightforward information, no technical BS, thanks

1 June 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Mike, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store, but it would be useful for us to know what we can do in future to make your experience a 5-star one. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Helpful staff who are clearly…

Helpful staff who are clearly enthusiastic and informed helped making a decision easier plus a prompt and efficient servicing of my turntable.

1 June 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Tim, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Just bought a new turntable and went…

Just bought a new turntable and went into Oxford shop for an upgrade stylus. John was knowledgeable and informative and helped me with the right choice. Always helpful in store and happy to help.

22 May 2024
Unprompted review
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Reply from Audio T - Oxford (CLOSED)

Hi Paul, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Yet again great advice on speaker cable…

Yet again great advice on speaker cable upgrade thanks Rob and Jon.

16 May 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Cress, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Excellent Service

I bought an amp from Audio T after a short demo. The staff were knowledgeable and helpful. They made a real effort to understand my needs, without trying to upsell.

10 May 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Philip, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

The team who work there .

The team who work there .. expertise ! And good customer service

30 April 2024
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Reply from Audio T - Oxford (CLOSED)

Hi Heather, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Oxford store. We'll be sure to pass on your thanks to Jon, Rob & Adrian. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

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