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Audio T - Swansea Reviews 186

TrustScore 5 out of 5

4.9

9 High Street, SA1 1LE Swansea, Glamorgan, GB


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See what reviewers are saying

Rated 5 out of 5 stars

What a difference the new amp and speakers make 👌👌 Nic( manager) recommendations were installed in our room and gave powerful crisp sound from our Vinyl. Really impressed that the recommendation w... See more

Rated 5 out of 5 stars

Once again excellent service from all the guys at the Swansea branch - Andy, Adrian and Nic. The turntable I purchased was delivered quickly and it is a top quality purchase to suit my needs in this... See more

Company replied

Rated 5 out of 5 stars

Nic and the team at Swansea made my experience of updating my LP 12 very smooth. I’m delighted with the changes made and am grateful to Nic for completing the rebuild. The other folk I met - Andy an... See more

Company replied

Rated 5 out of 5 stars

I visited the Swansea branch whilst I was in holiday in Gower. The staff were all very friendly and helpful even though I didn’t have a specific reason for visiting or purchasing anything. I had... See more

Company replied


Company details

  1. #16 of 39 best companies in Hi-fi shop
  2. #2 of 4 best companies in Audio visual consultant
  3. #1 of 5 best companies in Audio visual equipment repair service
  4. #7 of 24 best companies in Audio-visual equipment supplier
  5. #3 of 7 best companies in Home Cinema Installation
  6. #9 of 33 best companies in Home audio shop

About Audio T - Swansea

Written by the company

Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966

Audio T is the UK’s largest independent specialist retailer of Hi-Fi and Home Cinema, with eleven brick & mortar stores across England and Wales. Founded in 1966, we offer over 50 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.


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Audio T - Organisers of 
The Bristol Hi-Fi Show

The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.


The Bristol Hi-Fi Show


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Our Price Promise

Best Kit. Best Prices

Best Kit. Best Prices
At Audio T, our commitment to customer satisfaction is unwavering, which is why we offer The Audio T Price Promise. This commitment provides you with the assurance that when you shop with us, you will not only receive exceptional service but also unbeatable value for your money. We understand the importance of finding the perfect Hi-Fi & Home Cinema equipment within your budget, and our knowledgeable and friendly team is dedicated to helping you make informed decisions. With The Audio T Price Promise, you can purchase with confidence, knowing that we will always strive to deliver the best service and value for your hard-earned money.

If you find a better price, be sure to contact us or visit your local store.

Contact info

  • 9 High Street, SA1 1LE, Swansea, Glamorgan, United Kingdom

  • 01792474608
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4.9

Excellent

TrustScore 5 out of 5

186 reviews

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Rated 5 out of 5 stars

What a difference the new amp and speakers set make

What a difference the new amp and speakers make 👌👌 Nic( manager) recommendations were installed in our room and gave powerful crisp sound from our
Vinyl. Really impressed that the recommendation was tailored to size and style of room. Highly recommend Audio T, great to be able to trust Nic and his staff with their incredible knowledge

14 May 2026
Rated 5 out of 5 stars

Good blokes

Good blokes, good service.

1 May 2026
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Reply from Audio T - Swansea

Hi Matthew, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Always excellent products and service

Always excellent products and service. Minor issue with a cable sorted immediately. Great turntable, set up instore . Proper personalised advice.

24 April 2026
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Reply from Audio T - Swansea

Hi Julian, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Really knowledgeable and friendly staff…

Really knowledgeable and friendly staff at the Swansea store when I went in for a new turntable cartridge. Ended up staying longer just to hang out on the sofa and listen to records on their own system set-up.

29 April 2026
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Reply from Audio T - Swansea

Hi Bruce, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

A friend recommended Audio T to me and…

A friend recommended Audio T to me and the whole team were very professional in every way. Great service.

16 April 2026
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Reply from Audio T - Swansea

Hi Michael, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Updating my LP12

Nic and the team at Swansea made my experience of updating my LP 12 very smooth. I’m delighted with the changes made and am grateful to Nic for completing the rebuild. The other folk I met - Andy and Adrian were also notable for their help, guidance and support. Highly recommended.

16 April 2026
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Reply from Audio T - Swansea

Hi Michael, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Awesome service

Best price. Kept me up-to-date on progress of order. Received my order as soon as humanly possible. Thanks Nic at Audio T Swansea.

16 April 2026
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Reply from Audio T - Swansea

Hi Lee, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Dealt with the shop for many years

Dealt with the shop for many years. Excellent staff /service. Have recommended to friends in the past.

14 April 2026
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Reply from Audio T - Swansea

Hi Philip, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Swansea Branch - Top Team

I visited the Swansea branch whilst I was in holiday in Gower. The staff were all very friendly and helpful even though I didn’t have a specific reason for visiting or purchasing anything. I had a demo of their Hegel 400/ATC system and was very impressed for a one box solution (my reference, my system is a Naim 300 with Dali Epikore Speakers). The Hegel was very good for a one box solution.
I ended up purchasing a WiiM smart speaker (with display) which I am very pleased with and it got a lit of use in the holiday cottage.
Thoroughly recommend the Swansea branch - thanks guys!

10 April 2026
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Reply from Audio T - Swansea

Hi Ian, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars
Audio T - Swansea logo

Reply from Audio T - Swansea

Hi Alun, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

As usual great advice and service from…

As usual great advice and service from the lads in the Swansea store, and also given a mug of unusually tasty decaf coffee too!! Cheers Nic, Adrian and Andy, catch you soon, for the next upgrade!!!! 😉

7 April 2026
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Reply from Audio T - Swansea

Hi Alan, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Once again excellent service from all…

Once again excellent service from all the guys at the Swansea branch - Andy, Adrian and Nic.
The turntable I purchased was delivered quickly and it is a top quality purchase to suit my needs in this regard (A 'second' turntable to play my old albums and singles - Pro-ject E1.2).
A particular mention (involving a separate issue) regarding 'warranty' work carried out on my Naim amplifier was sorted out by Andy after many e mails and phone calls to Naim - again, excellent Customer service which is the norm from all the guys at the Swansea branch...cheers !!!

31 March 2026
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Reply from Audio T - Swansea

Hi Thomas, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great service and advice as always

Great service and advice as always. The team are really great.

14 March 2026
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Reply from Audio T - Swansea

Hi Geoff, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Absolutely first rate as always

Absolutely first rate as always, so pleased with the installation. Thank you guys.

28 March 2026
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Reply from Audio T - Swansea

Hi Simon, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great service and good products

Excellent in store advice and great set up service

27 March 2026
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Reply from Audio T - Swansea

Hi Wayne, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

The best experience also very help full…

The best experience also very help full and excellent service nothing was to much trouble even when I changed part of the order

14 March 2026
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Reply from Audio T - Swansea

Hi Ian, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

audio t service

i have dealt with audio t for for nearly 30 years i have always had first class service if there is a fault with the equipment they come to me the following day and being unable to visit the shop in swansea they give me good information
thank you
David Jordan

17 February 2026
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Reply from Audio T - Swansea

Hi David, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great service


Under no pressure to buy but just help from the staff,
from first phone call to collection of deck.

Cup of tea chat whilst cartridge was fitted.

Help on getting box to car.

Excellent experience no hesitation in recommending
Audio T Swansea.

6 February 2026
Unprompted review
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Reply from Audio T - Swansea

Hi Neil, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars
Audio T - Swansea logo

Reply from Audio T - Swansea

Hi Robert, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Really helpful customer service and…

Really helpful customer service and advice, many thanks!

10 January 2026
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Reply from Audio T - Swansea

Hi Kris, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

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