AudioZomba™ Reviews 

359
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

great service from AudioZomba very pleased with the valves I ordered and recieved just going through running in on my headphone amplifier... but on first listen noticeable big improvement over origina... See more

Rated 5 out of 5 stars

Ordered a matched set of valves; excellent quality and prompt, well-package delivery. They perform better than the cheap ones included with the amp. Website etc seemed a bit dodgy at first but the re... See more

Rated 5 out of 5 stars

Simply the best tube store in the UK. Beyond accommodating, personable and refreshingly helpful unlike so many cold, corporate stores like hotrox (<—AVOID them like the plague). Thank you as alwa... See more

Company replied

Rated 5 out of 5 stars

I received my valve kit in a timely manor, considering it was shipped from ENG to mid-USA. A couple of weeks. No damage. The vacuum tubes did make the music very distorted in the first couple of minut... See more

Company replied

Company details

  1. Home audio shop

Written by the company

Welcome to our on-line Retro Audio Accessories Shop. We are a family Audio business based in Leyland, Lancashire, UK , established 2007 since selling on our UK eBay Store. We love Audio and therefore sell a wide range of Bespoke Cleaning Kit, Upgrade Vacuum Tubes and analogue Accessories for the Retro Audiophile. Our Range includes high Quality Vinyl Care Products and rare upgrade valves for most modern Far East amplifiers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

359 reviews

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4.8

All reviews

(359)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

I received my valve kit in a timely…

I received my valve kit in a timely manor, considering it was shipped from ENG to mid-USA. A couple of weeks. No damage. The vacuum tubes did make the music very distorted in the first couple of minutes of installation, then it went away. The valves took about 20 hours to burn in and then I noticed a vast improvement in the level of musical detail and stereo imaging over the original Chinese valves. Very good experience all in all.

4 December 2022
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Reply from AudioZomba™

That's what we are here for! Enjoy your tubes!

Rated 5 out of 5 stars

Phil was incredibly helpful

Phil from Audiozomba was incredibly helpful with my order and went far beyond the expected service. He helped me with an issue I was having getting replacement tubes for my Schiit Valhalla 2 Tube amplifier and replied to all my messages almost instantly over the space of 2 weeks. I couldn't recommend Audiozomba more especially for specific hard to get hifi items and also for the exceptional service they provide.

5 December 2022
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Reply from AudioZomba™

Glad we got there in the end and you are enjoying your new tubes!

Rated 5 out of 5 stars

good seller and products

contacted seller with query about product, quick, fulsome and polite answr. Purchase dispatched quickly, very satisfied with product. thank you.

16 November 2022
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Reply from AudioZomba™

Many thanks for your kind words, Phil (Sales)

Rated 5 out of 5 stars

Best company ever

Best company ever accidentally received the wrong parcel so phoned them up and they refunded my postage so I could send the parcel to its correct owner then I got a free upgrade as the product I ordered was out of stock so I got 100 sleeves instead of 50

18 October 2022
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Reply from AudioZomba™

Many thanks for your kind words, Phil (Sales)

Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery and a great product. Will certainly order again.

11 August 2022
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Reply from AudioZomba™

Many thanks for your kind words, Phil (Sales)

Rated 5 out of 5 stars

What a improvement

Awesome product, a real improvement indeed, even having a issue with my order (missing item) they solved in a second

Great service, great product

1 September 2022
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Reply from AudioZomba™

Many thanks, do come again soon!

Rated 2 out of 5 stars

Fast delivery, but....

We ordered a set of replacement tubes - in total 3 tubes. When we received the set, we noticed that the combination of tubes had been reversed, so we returned 2 tubes and asked for 2 new, correct version tubes. AudioZomba refused to pay for the return shipping, even though they caused this situation. Not very proffessional.

19 August 2022
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Reply from AudioZomba™

Dear Janne, I'm sorry to hear that you are dissatisfied regarding the order mix up. However, you offered to cover the return shipping (because you used next day service from Sweden at an extortionate price, without our consultation) and didn't send all the tubes back which we requested. Please see copy and paste from your email of 3rd August, 2022:
Hi Phil,

Just send us the missing tubes, please: Two matched 6N1P-v Voskhod/Reflektor Plant Vintage vacuum Tubes. We can pay for the return shipping.

'We have kept one Tungsol 12AX7 as that is part of the Vincent SV-237 Upgrade Kit and there is no need to return both of them…

Best regards

Jaan Warnhoff M.Sc.
Owner'

Please be kind enough to amend or remove this highly misleading and derogatory feedback. Thanks for your understanding and very best regards,

Phil
AudioZomba

Rated 5 out of 5 stars

I recently placed an order with…

I recently placed an order with AudioZomba and because of a change of suppliers packaging I received the wrong item.

Once I informed AudioZomba of this discrepancy, this company have surpassed all my expectations in resolving this matter.

I thoroughly recommend AudioZomba for the after service , speed and courtesy that I have received.

5 stars out of 5 *****

Mr John Bayton.

8 August 2022
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, fair price and careful shipping.

22 May 2022
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Reply from AudioZomba™

Glad you had a great shopping experience!

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