Audus Kitchens Reviews 

43
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and patience throughout the design and installation process. The service provided is frequently highlighted as excellent, with many appreciating the smooth process from initial design to final installation and even aftercare. Reviewers are particularly impressed with the high quality of the products, including hardware, appliances, and the craftsmanship of the kitchen units. People are delighted with the user experience, noting that designs are tailored to their needs and that the finished kitchens are both beautiful and functional. The company also receives commendation for its quick and professional handling of any issues that arise, even years after installation.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting excellent communication and... See more

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with their new... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of units,... See more

User experience

Clients share positive opinions on user experience, with many expressing delight with the entire process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently had our kitchen designed and purchased through Audus in Windlesham. The experience has been very positive. Yasmin pretty much took care of all aspects of the design and material choices a... See more

Rated 5 out of 5 stars

We recently had Audus design and to fit our kitchen in our new build house. Shaun was really helpful and came up with a great design, working with us to agree colours of units (eucalyptus green and se... See more

Rated 5 out of 5 stars

Whole process was excellent from start to finish. Shaun was great to work with, responding to everything very promptly and providing good advice throughout. We had a lovely design early on, only req... See more

Rated 5 out of 5 stars

We had an exceptional experience with John and the team at Audus. From the first contact, it was a hands-on and personal experience. No matter how many times we couldn’t decide or changed our mind, Jo... See more


Company details

  1. Kitchen Renovator
  2. Kitchenware Shop
  3. Kitchen Furniture Shop
  4. Kitchen supply shop

Written by the company

Whether you are moving into a new house, extending, renovating, or updating your current space, Audus Kitchens can help. From Contemporary to traditional and bespoke, small kitchen spaces to luxury kitchen fit-outs and finishes, we are experts in kitchen planning, design, and installation and will provide a customised solution to suit any project. We're the trusted choice for kitchen extensions thanks to our comprehensive, fully project-managed service from concept to completion. We ensure every detail is handled by following The Audus Approach, a seven-step process that delivers you the perfect kitchen you'll love for years to come. With showrooms in Wokingham, Windlesham and St Albans, we proudly serve Berkshire, Hertfordshire, and Surrey.


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(43)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Audus

I've worked closely with John and his team at Audus over the past 10 years and they have supplied kitchens to 18 new build properties I've built in the St Albans area and recommended them highly . From concept through installation plus amazing aftercare I will continue to use Audus kitchens for all my projects I have passed there details on to lots of family and friends who have needed a kitchen and utility room updates and they have all been very impressed with the outcome.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Great New Kitchen in Grade II Listed Building

I have just used Audus to design and install my kitchen and it was a great experience! It was a difficult project in a grade 2 listed building with very wonky walls! Audus were extremely professional, knowledgeable, helpful and patient as we went through multiple design iterations to get the perfect kitchen. The install was very smooth and I am absolutely thrilled with the final result. Totally recommend!!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Another great kitchen from Audus Kitchens!

Having asked Audus Kitchens to fit our previous kitchen, and having moved house, we asked them to design, cost and fit our new kitchen. We certainly haven't been disappointed! Audus are professional and approachable from start to finish. Somehow, they have always managed to meet our requirements, whilst also keeping the budget manageable. They are also extremely good at looking at a range of options, to solve a problem or to meet a specific request. The quality of crafsmanship is excellent and the attention to detail is high. We have also enjoyed good follow up and after sales attention from the admin team. We would highly recommend Audus.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Fab service and Kitchen

Recently we had a new kitchen designed and supplied by Audus Bricket Wood. We are very pleased with the service received from start to finish. Shaun and the team were super helpful and responded promptly to any questions or minor kinks we had along the way. They guided us on the best way to get the most out of our large space and within our budget. This honestly helped ease that aspect of our whole renovation process. The quality of the kitchen itself is fantastic - definitely premium!! I can't wait till we can start making new memories in our new kitchen.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

As an Interior Designer they really got…

As an Interior Designer they really got me and embraced my style when I suggested I’d like a pink kitchen - the design and service was second to none, the installation was smooth and any issues ironed out quickly and professionally. It’s so great to have a company that listens to how a family will use a home - like our request for two dishwashers!!!! The results are stunning - a perfect combo of my ideas and theirs- thanks so much

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Top quality workmanship and level of…

Top quality workmanship and level of care- at all stages of the kitchen design and build. We felt that Audus really cared about their work and were a safe pair of hands to be working on our project.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Crossan Homes using Audus

Audus have carried out two projects for us now within St Albans. They are competitive on price and also very helpful when it comes to the design stage and on site, would highly recommend if looking for a kitchen supplier.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend without hesitation

We had an exceptional experience with John and the team at Audus. From the first contact, it was a hands-on and personal experience. No matter how many times we couldn’t decide or changed our mind, John had patience and insight to help us to the right place. We had our kitchen installed recently and we are delighted with the outcome. Very high quality hardware, appliances, guidance and service but at a price that felt good. We would recommend without hesitation!

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Delighted with our new kitchen

Whole process was excellent from start to finish. Shaun was great to work with, responding to everything very promptly and providing good advice throughout. We had a lovely design early on, only requiring a few iterations when we changed our minds! The fitting team were excellent, worked well with our builders and were accommodating when our schedules had to change with not much notice. The kitchen looks great, just as in the CGIs, and we enjoy it very much!

4 August 2025
Unprompted review
Rated 5 out of 5 stars

We are so glad we went with Audus

We are so glad we went with Audus. A friend recommended them after they did their kitchen and they were so right. Yasmin in Windlesham spent a lot of time with us getting the design just right. She had lovely design ideas, helped us with all the practical details (things we hadn't even thought of) and, most importantly for my husband, really helped us stay within our budget. The installation/management team were well organised and the communication was great, they told us what was happening every step of the way. The installers, Jason and Nick, were both really good. Jason did the main installation, including bespoke work on a pantry cupboard, and his knowledge and skill (and willingness to go the extra mile) made the end result so effective. Nick did finishing touches and was also really helpful. We are absolutely thrilled with the kitchen. We love the design, particularly how well the space is used and cannot fault the implementation. Our kitchen is now a joy to use and worth every penny we paid for it.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Audus Kitchens

Having looked at a number of Kitchen companies we decided to go ahead with Audus and we couldn't be happier with our new kitchen. Shaun and the team listened to our requirements and came up with a design we were happy with. They supply quality appliances and sourced handles until I was satisfied I had the right ones for the kitchen. The project manager was always on hand to answer queries and the fitting team were very professional.
All in all a great experience and we are delighted with the finished product.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Remedial Repair Work ( wear and tear)

We had our kitchen designed and fitted by Audus about 2 years ago and a part needed replacing. It was through wear and tear and so I contacted them, expecting to pay for replacement and labour. However, it was all covered under warranty. At every step, Sarah made sure that we were well looked after - it was easy to arrange when the team were coming to do the work and they were brilliant.
Thanks so much to Sarah and all at Audus - we are really glad that we have an Audus fitted kitchen. We love it and it is even better knowing that the support is there if we need it.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic new kitchen from Audus

Fantastic new kitchen from Audus. Shaun at the St Albans branch has been great. Nothing was too much trouble and any questions we had were answered by return. We love the design and have been extremely pleased with all the recommnedations re applicances etc. Highly recommned Audus and would definitley use them, and in particular, Shaun again.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Audus installed a beautiful kitchen for…

Audus installed a beautiful kitchen for us. Everything from design to installation was impressive. They listened to what we wanted, made great suggestions for things we hadn't thought of and installed the kitchen to a really high standard.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend this firm.

Excellent design and customer service from Yasmine, both Gary’s, Nick, Adam and the whole crew at Audus. Very satisfied with the whole process from start to finish made very easy and stress free. Lots of options and huge range of high end products. Very professional, patient and knowledgeable staff and we’re very pleased with our finished product.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Long Lasting Product

We bought a kitchen off Audus 5 years ago and the service was excellent. 5 years there was some minor wear and tear with the doors having become misaligned over time. I contacted Audus who came over to make some minor adjustments and the kitchen is looking as good as it did on the day it was installed.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend using Audus …

We are so pleased that we chose Audus to design and install our kitchen.
Yasmin has brilliant design ideas - she took time to really understand our requirements and was patient with us when we were indecisive!
And Nick did such an excellent job installing our kitchen. His standard of work and attention to detail is exceptional
- he is such a professional.
Audus project managed this project so well- they worked seamlessly with the builders and they finished in time for Christmas. We had the best experience with Audus and would highly recommend them. 10/10

25 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look