Auniva Reviews 

256
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their prompt response times, friendliness, and professional attitude when handling various inquiries. People also mention that staff members are exceptionally polite, very easy to deal with, and extremely quick to resolve subscription or billing concerns. However, some people mentioned unexpected automatic subscription renewals, duplicate shipments, and difficulties dealing with unwanted recurring charges. A few consumers also noted that the supplements did not provide the expected results or created potential compatibility concerns with their personal medications. Additionally, a few reviewers experienced communication roadblocks when attempting to cancel orders or reach out through alternative channels.

What people talk about most

Response time

Reviewers mention positive feedback about response time, with consumers highlighting that support agents... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the quick response times and... See more

Product

People report ambiguous experiences with product, as some consumers highlight amazing health benefits and... See more

Order

Customers consistently note ambiguous experiences with order, as many reviewers report smooth transactions,... See more

Staff

Reviewers highlight positive aspects of staff, expressing deep appreciation for their courteous, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For one, customer service is great! The product itself is amazing...my husband and I are taking the AMLA Superfruit Extra, less than the recommended 2 per day (about 5 per week, each), yet noticed si... See more

Rated 5 out of 5 stars

I had placed a reoccurring order 2 months ago. After receiving the 1st order and trying it I decided to cancel any further orders. Somewhere the cancelation request was never entered. I got a call... See more

Rated 5 out of 5 stars

The fact that as soon as I mentioned my disappointment in my shipment being sent back.You made every effort to have it sent back to me thru Standard Shipping at no charge.That it will be here next we... See more

Rated 5 out of 5 stars

I believe I sent at lease three emails to customer service about the product where made, where shipped, didn’t receive a tracking number , any idea when will it being delivered. I received it toda... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

256 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(256)

249 reviews in the last 12 months

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Rated 5 out of 5 stars

The customer service was outstanding

The customer service was outstanding. I was sad that the pomegranate capsules didn't work for me, but the customer support was very gracious & understanding when I contacted them. I highly recommend this company. Integrity is a dwindling characteristic these days, but this company has it in spades.

6 October 2026
Unprompted review
Rated 5 out of 5 stars

The customer service was amazing!

I submitted a question just one week into my initial use of an Auniva product, and Sarah Jane’s response was unbelievably quick (less than 12 hours) and quite informative (the information she provided went above and beyond what I expected). It's difficult to find that level of response in today's business world.

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and follow up. …

There’s nothing more commendable than a company’s excellent customer service and quick response to your questions or needing assistance. Your attentiveness and follow up sets you apart. Thank you very much Auniva will truly recommend you to family and friends.

5 October 2026
Unprompted review
Rated 5 out of 5 stars

I am an 81 yr

I am an 81 yr. old widow and have been so pleased with the kind, quick , understanding that things do happen with us seniors and sometimes we need help correcting a few issues. That kind of loving customer service is so rare these days. I thank you from the bottom of my heart. Blessings to all.
Janet Bartee

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Sarah is a Problem Solver

Sarah,

Expedited my request to cancel the current order, refund my account, and cease future recurring orders. I am a T1D and was willing to try the product, but was unsuccessful in controlling my Roller Coaster Glucose Levels. The product probably works wonders for T2D people, but unfortunately T1Ds still suffer.

3 October 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful people at Auniva!

I think the people at Auniva a re awsome and I was able to return product without any problems. These are the kind of people that are wonderful to deal with in this situation! Thank you Auniva!

4 October 2026
Unprompted review

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