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Rated 1 out of 5 stars

I have requested to cancel subscription several times and no one respond to my request, they keep charging me without my conscent.

Rated 5 out of 5 stars

aura has redefined health and how we approach it. They truly optimize your health rather than just treating symptoms. More than anything, the aura team is kind, thoughtful, and intentional. Throughout... See more

Rated 5 out of 5 stars

A 5-Star Journey to Better Health! I never really prioritized my health until I discovered Aura. They offered me an excellent program that not only helped me monitor my health but also significantl... See more

Company details

  1. Clinic

Written by the company

The ultimate health membership blending personalized preventive medicine and evidence-based lifestyle management.


Contact info

3.2

Average

TrustScore 3 out of 5

42 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A comprehensive health model for preventative and actionable care

Aura is committed to providing people with a model to optimize their health through preventative, actionable care. The current health system is overburdened and fraught with inefficiencies, supporting patients generally when they are already ill. Aura provides a model that is easy to use, educational, and with you every step of the way through lifestyle modifications, referrals, and medical interventions. As a patient, I have been frustrated with going to doctor after doctor and being told I'm fine when I feel awful. Aura validated my experience through going more in-depth and providing a holistic view of my body, with clear next steps outlined. I feel a lot more in control of my health and after years of looking for answers, feel like I am finally getting some.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Aura Care

I had a fantastic experience with Aura Care. They came to my apartment and provided exceptional service. They focus on optimizing your overall health rather than just treating symptoms. The team is incredibly kind, thoughtful, and intentional in their approach. I fully recommend their services to anyone looking for comprehensive health care.

1 January 2024
Unprompted review
Rated 5 out of 5 stars

I love the idea behind aura and the…

I love the idea behind aura and the whole service was impressive. The medical advice has been top-notch and I was able to work on issue I was never able to identify before . This is a stellar health care option to understand and optimize your health.

2 May 2024
Rated 5 out of 5 stars

Absolutely thrilled with aura's…

Absolutely thrilled with aura's service! The in-home checkup was convenient and thorough. My Health Manager has been wonderfully attentive. Highly recommend aura for top-notch preventative health care!

29 March 2024
Rated 5 out of 5 stars

Experiencing care through Aura Care has…

Experiencing care through Aura Care has made me wholly rethink the way we interact with the health system. The convenience of having a nurse visit me at home was a game-changer, eliminating the stress and hassle of navigating busy doctors offices or hospitals. The team is incredibly knowledgeable, ensuring that every aspect of my health concerns were addressed with precision and care. The care navigator will help you navigate your health needs, whether that procuring your an CGM or providing guidance with nutrition and supplementation. Overall, the team provide not just medical expertise but genuine compassion and support. Well worth it.

8 August 2023
Unprompted review
Rated 5 out of 5 stars

The entire experience was amazing

The entire experience was amazing! I truly appreciate how attentive the team and the doctors are to work with. I learned some very important health information that will really support me in the future.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

A Phenomenal Health Optimization Experience with Aura: Exceptional Service and Personalized Care

I had the privilege of being one of the pilot members, and experiencing health screening and one-on-one health optimization services with Aura. I have to admit, - the entire journey has been nothing short of phenomenal. From the initial engagement to the ongoing follow-up, Aura personnel has demonstrated an unparalleled commitment to customer service, maintaining a level of excellence that is truly commendable.

What sets Aura apart is their extensive network of highly professional specialists who work individually with each client, providing a level of personalization and attention that goes above and beyond expectations. The health screening process was thorough and efficient, and the insights gained paved the way for a personalized health optimization plan tailored to my unique needs.

One of the standout features of my experience with Aura has been the exceptional level of customer relationship management. The follow-up has been timely, informative, and indicative of their genuine concern for the well-being of their clients. This high-touch approach, coupled with a genuine desire to see positive health outcomes, reflects the dedication and passion that the Aura team brings to their work.

I must acknowledge the outstanding contribution of Alla Zeitoun and the entire impression of Aura, as a company. Alla's expertise and dedication to individual customer's needs shine through in every interaction. Her ability to connect with clients on a personal level and translate complex health information into actionable steps is truly commendable.
The customer service provided by Aura is exemplary, demonstrating a commitment to excellence that is rare in the health and wellness industry, where often patients are treated like numbers. I feel privileged to have had the opportunity to work with such a dedicated team of professionals who prioritize the health and well-being of their clients above all else.

In conclusion, I wholeheartedly recommend Aura to anyone seeking not just health screening and optimization but an immersive, personalized, and transformative health experience. Thank you, Aura, and Alla Zeitoun specifically, for setting the standard for exceptional service, and special thanks the entire Aura Team for their unwavering commitment to excellence.

21 September 2023
Unprompted review
Rated 5 out of 5 stars

My experience with Aura was amazing

My experience with Aura was amazing!
All the team is so professional and available. I loved the all process and how I feel now supported in my health journey.
I definitely get confidence in my health since I did Aura.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

I've had a phenomenal experience with…

I've had a phenomenal experience with Aura so far. They were proper concierge service that made it very easy for me to work with my travel schedule (off every two weeks and constantly on last minute meetings). I was tested for dozens of biomarkers I otherwise would not have looked at which made me find a few health changes that I needed to make.

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Aura was an amazing experience for me

Aura was an amazing experience for me. Especially for people who work a lot and want to squeeze the last ounce of productivity and health from their daily routine, having a complete check-up and a team of professional and kind experts helping you optimize your daily life, is invaluable.

26 December 2023
Unprompted review
Rated 5 out of 5 stars

The cutting edge of preventative healthcare!

I recently had the pleasure of engaging with Aura. Unlike traditional models, they provide a comprehensive view of your health, going beyond mere diagnostics to focus on optimization. This really sets Aura apart and places them at the cutting edge of preventative healthcare!
In the first meeting a nurse actually came to my home. I realized this was going to be the most comprehensive view of my health I have ever received….all without having to leave my apartment. The nurse was fantastic and explained the entire process which set the tone for the rest of the relationship. All the other specialists I met with were high quality and forward thinking. I also exposed to a ton of new health assessment technology…they are ahead of the curve.
I recommend Aura to anyone seeking a comprehensive and cutting-edge approach to preventative healthcare. Kudos to the entire Aura team for their unwavering commitment to excellence in healthcare.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

10/10

As a patient, I've found their services to be exceptional. The platform's user-friendly interface makes it easy to schedule appointments and access healthcare professionals from the comfort of my own home. The doctors and healthcare providers on Aura are knowledgeable, attentive, and provide personalized care. The convenience of receiving medical advice online has been a game-changer for me.

I must give a special shoutout to Christian Flaherty, who facilitated my onboarding process seamlessly, ensuring a completely pain-free experience. His exceptional assistance and ability to address all my questions made the entire journey remarkably smooth.

I highly recommend Aura to anyone seeking efficient and reliable online medical care.

20 October 2023
Unprompted review

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