Auraglow Reviews 12,725

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 851 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their effectiveness and smart design. Many appreciate the fast and efficient delivery service, noting that orders arrive promptly and well-packaged. The overall service is frequently described as excellent, with people finding the ordering process easy and straightforward. However, some people were dissatisfied with certain product issues, such as lights failing after a short period, or arriving damaged. A few customers also mentioned problems with missing parts or difficulties with product specifications and design, including issues with wiring space or sensors.

What people talk about most

Product

Customers consistently note positive experiences with product quality and functionality. Many reviewers... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of products, noting... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed of delivery,... See more

Service

Users describe positive interactions with service. Many reviewers highlight the fast, efficient, and... See more

Order

Reviewers express satisfaction with the ordering process. Many customers highlight the ease of online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Due to the difficulties in obtaining an electrical source down our garden, we bought four battery operated outdoor lights, which have been perfect. They are easy to install, easy to operate, and... See more

Company replied

Rated 5 out of 5 stars

Brilliant lamp placed at the top of stairs that auto illuminates when detecting movement and provides enough light so you can see without disturbing anyone else. As soon as you clear the area it goes... See more

Company replied

Rated 5 out of 5 stars

Extremely good service very efficient. I have purchased these lights previously and find them very good. Safe at night as they are motion sensor wireless table lights. I use them in my hall and ens... See more

Company replied

Rated 5 out of 5 stars

This light is a smart addition to the entrance to your home. The PIR works well and ensures you can access your home easily when returning on a dark night and that you can see nighttime visitors arri... See more

Company replied


Company details

  1. #24 of 98 best companies in Lighting Shop

About Auraglow

Written by the company

Auraglow.co.uk supply the highest quality LED light bulbs at trade prices. Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.

Auraglow was formerly known as leds-lights.co.uk

Auraglow details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent light

Excellent light - exactly as described.

22 December 2025
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Honest reliable company

High quality products and exactly as described. Prices very competitive. Great value for money. Incredible fast delivery using reliable couriers.
I'm super impressed with this company

6 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Light up my life…

Very easy site to use and we bought what we required without ant fuss or bother. That's all you can ask for.

6 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 1 out of 5 stars

Product not received

Product not received. Team blame sender await search for 5 days. Poor customer service.

6 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your feedback, we are very sorry to hear that your parcel is running late despite being despatched on time. As per our yesterday's email unfortunately, it does happen from time to time, please accept our sincerest apologies.
We have now checked the tracking and can see that your parcel was delivered 4 days late. Once again, please accept our sincerest apologies for the delay and do not hesitate to get in touch if you have any questions.
Kind regards,
Auraglow

Rated 5 out of 5 stars

Great service

Great service
Delivered quickly and also sorted out an issue without hesitation.

2 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great service

Great product - lovely LED light, easily rechargeable, very stylish - and superb service. Delivery was fast, item well-packaged, with good instructions. Very good price. Very impressed. Will buy again.

30 January 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Quality product

Exceptional service, quality product at a very competitive price. What more could you ask fot

4 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Bulkhead dust/dawn light

This is the 2nd time of using this company & they are 1st class.
Extremely prompt & competitively priced items.

29 January 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

The ordering process was easy

The ordering process was easy. The order itself arrived within the allocated timeframe

28 January 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Arrived earlier than expected.

Arrived earlier than expected.
A replacement for the mains operated car port light.

28 January 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 4 out of 5 stars

Good product well packed and delivered…

Good product well packed and delivered on time.

29 January 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great product, smooth customer service

I ordered the cordless planet lights from Auraglow. They were shipped promptly, I was kept advised about their arrival, and they look really great in my house. I'm a happy customer!

29 January 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

My Auraglow item

My Auraglow item was so easy to install, with helpful tips on fitting options.
Beautiful design and very user friendly.

28 January 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Delighted with the light and at such a…

Delighted with the light and at such a reasonable price.

28 January 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent company

Excellent company, great communication, great product

2 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Motion sensor wall lights

Very quick and easy service.Kept informed with despatch and delivery.

2 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great items at a fabulous price

Great items at a fabulous price and they just work. Delivery time was excellent.

2 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good product

Good product. No problems!

26 January 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 4 out of 5 stars

Not enough information on the product…

Not enough information on the product sheet.

2 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 4 out of 5 stars

Quick service and good product

Quick service and good product

27 January 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look