Auraglow Reviews 12,719

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 855 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, highlighting their effectiveness and how well they meet expectations. Many people also commend the efficient and prompt delivery service, often noting that items arrive quickly and are well-packaged. The overall service experience is consistently described as superb, with consumers appreciating the ease of ordering and the helpfulness of the company. However, some customers also noted issues with product durability, with a few lights failing after a relatively short period or arriving damaged. There were also occasional mentions of missing parts upon delivery and some dissatisfaction with the design of certain product components.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their quality, ease of... See more

Quality

Clients share positive opinions on quality, frequently praising products as well-made, sturdy, and of high... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Due to the difficulties in obtaining an electrical source down our garden, we bought four battery operated outdoor lights, which have been perfect. They are easy to install, easy to operate, and... See more

Company replied

Rated 5 out of 5 stars

Extremely good service very efficient. I have purchased these lights previously and find them very good. Safe at night as they are motion sensor wireless table lights. I use them in my hall and ens... See more

Company replied

Rated 5 out of 5 stars

Brilliant, always, highly recommend. Recent help/purchase, the technical team are so kind and patient, both times I’ve needed help. This time Macaulay was to the rescue, I had to explain that I nee... See more

Company replied

Rated 5 out of 5 stars

This light is a smart addition to the entrance to your home. The PIR works well and ensures you can access your home easily when returning on a dark night and that you can see nighttime visitors arri... See more

Company replied


Company details

  1. #24 of 98 best companies in Lighting Shop

About Auraglow

Written by the company

Auraglow.co.uk supply the highest quality LED light bulbs at trade prices. Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.

Auraglow was formerly known as leds-lights.co.uk

Auraglow details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

very good light well made would…

very good light well made would recommend

10 March 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Easy to deal with.

Easy to deal with.
Quality products.

16 March 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

everything that i bought has been above…

everything that i bought has been above my expectation

16 March 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Step Lights

Quick professional and quality service

10 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Easy process from order to delivery

Easy process from order to delivery. I am just looking forward to the two Dusk to Dawn units. My PIR units from Auraglow failed. Time will tell.

10 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Fantastic quality and looks great

Fantastic quality and looks great, reasonable price for a top grade light.

10 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great product

Great product, great price. And delivered quickly.

14 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great service

Great service, quality items and reliable prices

14 March 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 1 out of 5 stars

Florence up down lights faulty

Bought 3 of the Florence up down lights February 2024. During this winter 1 started working intermittently, tried changing bulbs with no change. Managed to check the wiring this month after the bad weather had stopped and all ok. Phoned Auraglow to arrange a replacement and explained the checks made but they wouldn't replace as we contacted them 3 weeks after the warranty period, when it failed during the warranty period. Will be replacing the whole set with better products and customer service, not Auraglow.

20 March 2026
Unprompted review
Auraglow logo

Reply from Auraglow

Dear Dan,
Thank you for your feedback.
We’re really sorry to hear you’ve had this experience, and we do understand how disappointing this must be.
Our warranty period is in place so we can support all customers fairly and consistently. As your request came to us outside of that timeframe, we’re unfortunately unable to offer a replacement in this instance.
We truly appreciate your feedback and will take it on board as we continue to review both our products and policies.
Kind regards,
Auraglow

Rated 5 out of 5 stars

Good, stylish modern product

Very easy to order online, fast and efficient delivery service on time.
Great product have bought many for our new property. Looks great.

2 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good value!

It is strange when the most advantageous part of buying an item is the fact that the instruction sheet is understandable! The actual product shows fairly good quality considering the cost. The use of the lights has already proved to be everything the advert stated. I would certainly recommend the lights to anyone.

12 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent

Service and communication and delivery from Auraglow was excellent

12 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

I have ordered multiple times from…

I have ordered multiple times from Auraglow and they have always delivered on time.

25 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

really nice light over a big area all…

really nice light over a big area all as we wanted

11 March 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Really good nightlight

Really good nightlight. Responds to movement and light. Very impressed

10 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Outdoor lighting

Quality product, arrived on said date

9 March 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Quick delivery and fantastic outside…

Quick delivery and fantastic outside lights

11 March 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Very prompt service

Very prompt service

4 March 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great lights

Good website, plenty of choice. Quick delivery

9 March 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Quick response and a next day delivery

Quick response and a next day delivery. I was replacing one of the lights I’d had for a number of years and was very pleased to see I could get a replacement

9 March 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

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