Auraglow Reviews 12,719

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 855 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, highlighting their effectiveness and how well they meet expectations. Many people also commend the efficient and prompt delivery service, often noting that items arrive quickly and are well-packaged. The overall service experience is consistently described as superb, with consumers appreciating the ease of ordering and the helpfulness of the company. However, some customers also noted issues with product durability, with a few lights failing after a relatively short period or arriving damaged. There were also occasional mentions of missing parts upon delivery and some dissatisfaction with the design of certain product components.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their quality, ease of... See more

Quality

Clients share positive opinions on quality, frequently praising products as well-made, sturdy, and of high... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Due to the difficulties in obtaining an electrical source down our garden, we bought four battery operated outdoor lights, which have been perfect. They are easy to install, easy to operate, and... See more

Company replied

Rated 5 out of 5 stars

Extremely good service very efficient. I have purchased these lights previously and find them very good. Safe at night as they are motion sensor wireless table lights. I use them in my hall and ens... See more

Company replied

Rated 5 out of 5 stars

Brilliant, always, highly recommend. Recent help/purchase, the technical team are so kind and patient, both times I’ve needed help. This time Macaulay was to the rescue, I had to explain that I nee... See more

Company replied

Rated 5 out of 5 stars

This light is a smart addition to the entrance to your home. The PIR works well and ensures you can access your home easily when returning on a dark night and that you can see nighttime visitors arri... See more

Company replied


Company details

  1. #24 of 98 best companies in Lighting Shop

About Auraglow

Written by the company

Auraglow.co.uk supply the highest quality LED light bulbs at trade prices. Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.

Auraglow was formerly known as leds-lights.co.uk

Auraglow details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Auraglow offer a good range of products

Have used Auraglow before and always found these products useful and fairly priced.
The customer service helped me promptly and efficiently.

16 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent

Exactly what I was looking for and a prompt delivery.

16 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Absolutely love this lamp

Absolutely love this lamp
Fantastic service too

16 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Delivered when promised

16 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great set of string lights

Great set of string lights. Good value. Arrived promptly.

9 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Delivered on time

Delivered on time. Great light.

9 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Company was very good kept updated of…

Company was very good kept updated of when delivery would be. We have not installed as yet due to weather

9 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Auraglow rechargeable bulb with remote

Excellent delivery.
Wanted these bulbs to work with an electric lamp but didn't have a socket close enough to plug in. Works great and the bulb last a good 3 to 4 days (lamp on for about 5 hours in the evening)before needing to charge. Would recommend if anyone has the same issue.

9 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Order was well packaged!

The order was delivered on time.
Goods were well packaged. Everything is working, so all good

9 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great lights

Great lights , worked as they should

13 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great product

Great product, delivery and service

13 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

I would definitely order again.

High quality goods, well packaged & fast delivery.
The up lights have made a rather dark room cosy, with a warm feeling.

12 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Love these lamps and have repeat ordered several timesI've ordered several of their lamps…

I've ordered several of their lamps because they are great quality and battery lasts for ages in them. They arrive promptly and well packaged, with good communication. This is a really reliable great company with quality goods

12 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, well packed. Candles beautiful and timer works. Very pleased.

12 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

I have received an excellent standard…

I have received an excellent standard of service from your company from start to finish and would definitely use you in the future

12 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great product swift delivery

Great product swift delivery
Have purchased from the company many times, always the same experience
Fully recommend

11 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Not used item yet but looks good and…

Not used item yet but looks good and very easy to install

6 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Prompt service

Prompt service, great product

11 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 1 out of 5 stars

Wery bad servis.

Wery bad servis.
I order aura glow tan piles den 5 februar and today is 18 februar ...not got jet! When order pils write wery quick fast shipping...newer order agein ...I am not in that adres anymore at all ...so money through out from the window

18 February 2026
Unprompted review
Auraglow logo

Reply from Auraglow

Dear Rasa,
Thank you for your review. We have checked our records and we do not have any orders under your name; no order number has been linked to your feedback (we are also not sure what you mean by tan piles - perhaps the review has been submitted to a wrong company?) Please get in touch with our Customer Service team providing your order number and we would be happy to look into any issues ASAP.
Kind regards,
Auraglow

Rated 5 out of 5 stars

Have bought several designs of lights…

Have bought several designs of lights from Auraglow in the past and have been more than pleased with them so didn’t hesitate in ordering more for friends plus you get free tracked delivery on all orders without a minimum order value which is great. Would definitely recommend.

10 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look