Steer clear. This company is beyond poor. I ordered 3 bikinis having seen an advertisement on insta. 2 are of extremely poor quality- 1 is just about ok. I have sent multiple emails to this company us... See more
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See what reviewers are saying
Absolutely love these swimsuits! I ordered a mystery one but the only issue was that it was too big it seemed more like a medium but the size tag said small but I can’t complain because I ordered it w... See more
I don’t normally write reviews but this shop definitely deserves some love. I was extremely impressed with the quality of bathing suits and the order was packaged beautifully. You can tell they put a... See more
I absolutely LOVE these swimsuits!!! They are great quality, fit perfectly and are SO cute. The only down side with my order was when I was trying to contact someone about my order no one got back t... See more
Company details
Information provided by various external sources
AURELLE offers bikinis at a price that allows everyone to keep up to date with swimwear trends. We have the best $28 bikinis in the world. Seriously.
Contact info
United States
- support@aurelle-paris.reamaze.com
- aurelle.shop
3.5
Average
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So flattering & great quality
Great quality, very flattering and beautiful design. Quicker delivery than expected and included a free tote in my delivery which was nice and unexpected!
14 November 2022
Got the wrong thing
Got the wrong thing, then took ages to get the right thing. Shipping was longer then it said
5 October 2022
Súper cute bikini
Great experience with an exchange that I had to do , they were very responsive
3 November 2022
Quality service and products
Got my bikinis so fast! Very impressed with the quality of the product and love the deals they offer for purchases. I also got a free tote from my last purchase that I did not expect. I also love the little sticker they give as a gift 🫶
8 November 2022
Amazing customer service & quality on point
very helpful customer service !
Bought 3 of the kinis, in love with them <3
10 November 2022
It was great
It was great. The email was so friendly and kind. Defiantly going to use again.
4 November 2022
Shipment never arrived
Shipment never arrived, emailed and they said it was ‘going through customs’ and it’s still not here and this was a month ago
6 November 2022
Unprompted review
LOVE AMY NEW BIKINI!
LOVE AMY NEW BIKINI!! Everything came quickly, the sizing is perfect. The tote bag is adorable!
1 November 2022
HORRIBLE!
First time purchasing at Aurelle and I hate it. I ordered 4 new bikinis in early October of this year (2022) and it's already almost November and I still haven't received my package nor a tracking #. I have tried contacting Aurelle through email, their website, and their social media and still have yet to hear from them.
31 October 2022
Order says delivered and I didn’t…
Order says delivered and I didn’t receive my package. I want a refund for my money.
30 September 2022
You can’t return for a full refund
22 July 2022
I never got my order or even tracking…
I never got my order or even tracking information, and haven’t gotten a single response on any emails, Instagram dms or chats on the website. I’ve tried it all. I want my money back
25 October 2022
Don’t buy from here!
Honestly don’t buy from here. It’s a scam. I EVENTUALLY got my package, but that was after a month from ordering and without a shipping email/tracking code. I wouldn’t feel safe spending my money here again.
10 October 2022
Didn’t answer my emails
10 October 2022
missing items… no response
I’ve contacted you guys several times with no response and I never received a pair off bottoms that came with my order.
20 September 2022
Poor Communication
I have sent at least 5 email regarding further information on a return as the bikini top was too small for me and naturally I wanted a refund to purchase a new size. They have now not responded to me in a month. Very poor communication and would not recommend purchasing if you are unsure of sizing and require communication with the their team.
23 September 2022
Delivery took over a month
I placed my order a month and a half ago and just received it a few days ago. I continuously emailed and contacted support and no one responded about my order status. I wanted my order for a trip and when I placed my order it was supposed to ship in 2-3 days
20 September 2022
They are scammers!
2 October 2022
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