Australian Beauty School Reviews 

919
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely sweet, caring, and exceptionally thorough during all individual consultation sessions. Reviewers often highlight how patient, flexible, and welcoming the team members are, which instantly calms any initial nerves and creates a wonderful, comfortable atmosphere. People consistently mention that the online enrolment process is remarkably smooth, very easy, and completely stress-free from start to finish. Consumers also deeply appreciate the continuous personalized guidance, warm encouragement, and constant reassurance, which helps everyone feel genuinely confident and fully supported while taking big steps in their careers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are incredibly supportive, kind, and... See more

Customer service

Reviewers mention positive feedback about customer service, expressing deep gratitude for the helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mia was incredible with me and my grandmother. She made everything so clear and she was extremely sweet and caring. Honestly the sweetest person I’ve ever had when it comes to enquiries and help desk... See more

Company replied

Rated 5 out of 5 stars

Did anyone else speak with Mia? Because how lucky are you if you did, what a wonderful soul she is! Mia completely put my mind at ease, answered my many questions, made onboarding so easy by working... See more

Company replied

Rated 5 out of 5 stars

I spoke with Rhiannon when looking for information on the course, and she answered every single question I had, reassured any personal doubts I had and overall was just very personable and kind. I’m n... See more

Company replied

Rated 5 out of 5 stars

Spoke with Mia! She’s absolutely incredible, so patient and so flexible, willing to work with your schedule!! She is so thorough and so transparent about everything related to the ASB and enrolment pr... See more

Company replied


Company details

Written by the company

We believe that education is more than cramming yourself into a crowded classroom. The future is digital, which is why we’ve tapped into the huge potential online learning offers to bring you a broad range of tutoring on a single platform. Because our ethos is that beauty therapy education should be accessible to individuals from all backgrounds, be flexible and fit into all lifestyles and, most importantly, should include only the highest quality training. That’s also why we’ve partnered with the best of the best in Australia’s beauty scene. These leading industry experts have helped curate the course content to ensure you get the most up to date information and the highest calibre of coaching available on the market. Our team has worked extensively in their fields and studied at senior levels, and through Australian Beauty School have come together to design online courses which are A) easy to follow and B) perfect for both beginners and intermediate learners. So whether you’re new to this industry or are already in the process of building your beauty empire, we welcome you to join our community and begin your journey with us today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

919 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(919)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So supportive

The process of getting set up and started was so super duper easy! I managed to have the introduction calls, information sessions etc all in one week to starting my course the next!
Emilia help me through every single step, providing support the whole way!
I’m so excited to start my future, now!

23 November 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Amba,
We're excited to have you on board for your exciting new learning journey!
All the best with your studies.
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Super Huge Thank You

A Super Huge Thank You To The Australian Beauty School.

They have already been absolutely amazing with there assistance & help so far! Course is a smooth learning process. Very convenient for my day to day like schedule! Rather enjoy the modules, certainly didn't expect to enjoy it as much as I do!

I look forward to starting this new journey ahead with use! x

25 November 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Lakeisha,
We're stoked to have you on board for your learning journey!
It's great to hear that you're enjoying your studies - that's definitely a sign that you're in the right course.
All the best!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 1 out of 5 stars

I've had the most horrible experience…

I've had the most horrible experience with Australian beauty school.
I've asked help with few things , I've sent emails, I've called but no one will help me .
I'm very disappointed and regretting signing up with this school

4 November 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Amelia,
We're sorry to hear about your experience and appreciate your feedback.
We'd love to get in touch with you in order to help make your experience a better one.
Our team has sent you an email - please respond and we can go from there.
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Emilia was amazing with my enrolment…

Emilia was amazing with my enrolment and super patience with me as I was in the midst of moving. She was an absolute rockstar checking in with me continuously and being super supportive, she picked a beautiful tutor who she believed I would connect with like I had with her.

I am so excited to get into my course! I am so grateful I had a beautiful soul welcome me onboard.

17 November 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Belle,
We're glad you had a positive experience with Emilia - she truly is a superstar!
Best of luck with your studies.
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Kirsty was knowledgeable and very easy…

Kirsty was knowledgeable and very easy to talk to. She made me feel at ease about the course.

13 November 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Shea,
We appreciate your kind feedback!
All the best.
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 1 out of 5 stars

Follow up to my last review

Follow up to my last review. Still haven’t heard a single thing from any of them even though they advised they would look into this further…

Do not waste your money, there’s cheaper and more reliable companies out there.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Welcome call feedback

Kirsty made me feel very comfortable and confident to start my course.

So happy I chose ABS!

2 November 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Miranda,
We're thrilled that you chose us also!
Please be sure to keep us updated on your progress - We can't wait to see what you can achieve once you're fully qualified.
All the best!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Amazing CS

Antoinette was very kind, confident and bubbly.

Enjoyed speaking to her and understood everything beautifully !!

Amazing customer service !

24 October 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hello,
We appreciate your amazing feedback!
Antoinette is certainly one of of brightest and bubbliest - I''ll be sure to pass on your kind words.
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Amazing!!

Amazing service from an awesome company!
I am just about to complete my Makeup Artistry Course (they were more than happy to extend my due date due to moving overseas so I was stoked about that). I remember how great the service was when I first enrolled/ throughout the duration of it- I have now just enrolled for the Lash Extensions and Brow Lamination Courses! Knowing how easy it is to navigate through the Portal and to have continuous and thorough support I had to do these courses here again. Thank you to Emilia and Bridget for being super friendly and helpful this time around, super grateful and appreciative for your follow ups and support!

4 October 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Fern,
Wow, thank you for the lovely feedback!
Being able to offer multiple different beauty services will allow to become a one stop shop for all women. Keep killing it and make sure to keep us all updated on your business ventures going forward.
All the best!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Had my introduction call with Antionette

and I can not get over how lovely these lady’s are. The team is super lovely and it literally sounds like they’re talking to you with theeee biggest smiles on their faces. So you can tell they are genuine and completely love what they do

28 September 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Levi,
Thank you for the kind words!
Our team genuinely loves what they do and are incredibly passionate about nurturing their students throughout the course of their studies.
We're glad that you had a great experience with us.
All the best!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

amazing experience!

Just enrolled in a lash course and Sophie was amazing, she was friendly, clear and patient. can’t be more excited to begin

27 September 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hello,
We appreciate your feedback and we're glad you had a positive experience with our team.
All the best with your new learning journey!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

My introduction to this course was…

My introduction to this course was wonderful. Everyone I have spoken to has been so helpful. Everything was explained in a way that is easy to understand. I was guided through the course Dashboard to make sure I understood everything. I can't wait to get started.

27 September 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Amanda,
Thank you for the amazing feeback!
Our tutors aim to ensure that each and every student is feeling supported and knows exactly how to go about every aspect of their course content.
Best of luck with your studies!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Today i enrolled for a certificate in…

Today i enrolled for a certificate in Nail tech with the Australian beauty school and it was such a positive experience! i’m so excited to start my journey and do something i have wanted to do for ages thank you so much Amy for guiding me in the enrolment process you made is so positive and just amazing! ❤️

25 September 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Emily,
Congratulations on finally taking that first step to achieving your dreams!
We're glad that Amy provided you with a positive experience and we're incredibly excited to see what you can achieve within the Nail Technician space.
All the best!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Sophie is literally the best

Sophie is literally the best! So we’ll informed and super helpful! Answered all my questions and was so nice When I was a little scatterbrained! Just made the whole experience really easy!

25 September 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Katelyn,
It's great to hear about your positive experience with Sophie!
Be sure to check in regularly with your tutor support team if you're ever needing any guidance with your course.
All the best!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Sophie was AMAZING

Sophie was AMAZING! So helpful with making sure i was completely understood the course information and making sure enrolling was a breeze!

25 September 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi April,
Thank you for your amazing feedback!
Our enrollment process is designed to be stress fee and easy so we're glad that your experience was a smooth one.
Best of luck with your studies!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

I’ve just recently enrolled in a course…

I’ve just recently enrolled in a course and Sophie made it such an easy process to enrol. She was so lovely over the phone and made me so excited and eager to start! I’m confident she’ll make my experience a great one!

20 September 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Alina,
It's awesome to hear about your experience so far!
We pride ourselves on ensuring that every student is feeling empowered and confident to start their studies with us.
Best of luck with your course!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

POSITIVE VIBES ONLY!

So I am a Freshly New student about to start my course with Australian Beauty School as a Nail Tech and honestly right off the Bat, the environment the people are just so Amazing beaming with Positive vibes & energy. Also want to say a HUGE Thank you to Melanie for being so AWESOME throughout the Enrolment Process honestly the support is real and is giving POSITIVE VIBES ONLY! Can’t wait to start my journey😊

19 September 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Kallum,
We're absolutely loving the positive energy!
We are stoked to have you on board as a student and we cannot wait to see what you're able to achieve through getting qualified as a Nail Tech.
Best of luck with your studies!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, Sophie was absolutely lovely. Helped with any questions I had & communicated with me so well.

18 September 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Hana,
We thank you for your lovely feedback!
Good luck with your studies.
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Amazing experience with Samantha &…

Amazing experience with Samantha & Olivia who helped me understand the full course before enrolling and ensuring I was fully informed before getting started. They answered all my questions positively and patiently, as well as welcomed all my concerns. I felt super supported throughout the whole process and was provided tailored support to assist with my career goals. I’m super pleased with my experience enrolling and can’t wait to get started on my course!

5 September 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Jasmine,
Tailored support is something that we aim to provide every student throughout the duration of their studies.
Every student has a unique learning style and our tutor team are incredibly flexible when it comes to knowing the best ways to work with them.
All the best with your studies!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

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