From my experience, maintenance window was posted on the login screen two days ahead, an hour and a half on a Tuesday before nine. Platform came back on time, cashier and title lobby both up, my depos... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
put 20 bucks in mostly out of boredom, wagering was actually readable which surprised me. cashed out that evening, took maybe an hour, back next weekend probably
i write three paragraphs where one would do, and the agent read all of it. the question was really just whether a partial withdrawal cancels the rest of the balance lock. answer, no. she also flagg... See more
From my experience, one thing, the free spin winnings carry their own 10x. The promotion says so up top, no shock, and mine cleared in an evening anyway
Company details
Written by the company
Entdecken Sie neue Online-Casinos in Österreich mit Fokus auf Sicherheit, klare Bedingungen und moderne Spielerlebnisse. Vergleichen Sie aktuelle Anbieter für 2026.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Welcome reward was refused despite…
Welcome reward was refused despite following all instructions, without giving me a reason. They just use these welcome offers to lure people in with no intention of giving them. Awful experience via the AI assistant chat bot, that took 45 minutes to understand my query before putting me in a 30 minute queue to talk to a real person, only for them to refuse to issue the welcome offer or give a reason. Worst gambling experience I’ve ever had. Waste of time and money
No wins worth worth withdrawing
Welcome reward was refused despite…
Welcome reward was refused despite following all instructions, without giving me a reason. They just use these welcome offers to lure people in with no intention of giving them. Awful experience via the AI assistant chat bot, that took 45 minutes to understand my query before putting me in a 30 minute queue to talk to a real person, only for them to refuse to issue the welcome offer or give a reason. Worst gambling experience I’ve ever had. Waste of time and money
I feel its better for bet builders on…
I feel its better for bet builders on other sites because u dnt have subs to keep the bet going!
Joined as a new customer and added and…
Joined as a new customer and added and bet £40 but still waiting on the new customer offer of £50 free bet. Do not join- other companies fulfil their offers!!!!
I feel its better for bet builders on…
I feel its better for bet builders on other sites because u dnt have subs to keep the bet going!
Not the best odds
I was getting a nice few winners and…
I was getting a nice few winners and won a decent bit of money and betfred blocked my account. Told me they need to contact me and said they can’t make a call until the 10th of feb, which was nearly a full month away. Today is the 10th and no contact made. Bad form.
I am now 80 years of age dob 23 01 1946…
I am now 80 years of age dob 23 01 1946 . I am Fred’s greatest fan . I have gambled since 12 years of age . I last posted here x 5 th April 2024. Mick Szillla your ex racing manager a good friend of mine introduced me to Fred about 2002 when I lived in Liverpool. Fred telephoned me one Saturday morning to ask me to go and see 3 betting shop sites near Liverpool town centre ie white chapel . I recommended these sites and Fred asked me to go to birchwood or burntwood Warrington think to meet his team of 12 individuals who were his team doing the same thing but I was not rewarded �� no problem as I’m Fred’s no 1 fan as I’ve bet in the bet Fred shops for about 50 or more years . I do 100 pushes one bet only never ever do more than one . I have 65990 photos of losing 100 �� slips I never ever exceed that. I was handed a letter today telling me I’m sp Only . From unit 850 birchwood Warrington . My slips are for about 14 months old and I’m not a winner but it’s my hobby for life . If you like ask Fred to phone me [phone number removed] and good �� luck with his 40k ew 25 1 Man Utd in the premiership . I remain bet Fred’s greatest fan �� always and forever many thanks dk
System is always down on the app
Spent 1200 quid in 15 mins covered 90%…
Spent 1200 quid in 15 mins covered 90% of roulette guess what it missed all my number on every spin. Soon as did not bet after losing everything it hit ever number i was betting on. You complain get same rubbish its regulated bull its a scam. Steer well away from crupt online live betting. Having a laugh check reply never using online live again.
I joined Betfred for the offer of get…
I joined Betfred for the offer of get £50 in free bets when you bet £10+ at evens (2.0) on any sport, I followed their rules to qualify for the free bets however they did not honour the £50 in free bets. Shocking customer services gave me the runaround on chat over different departments. No telephone number for complaints and would not discuss why I didn't qualify. I would advise to avoid.
The actual score on the app does not…
The actual score on the app does not match the effective score. When you ask for help they put a bullshit 20 minutes wait. I have reset the app and other apps to check the result but on the betfred app it stays the same. Luckily , I am watching the game and I know for a fact that this is a scam company.
Communication,communication
Communication,communication, communication, the basics of a great company. If I have query it is impossible to speak with a real, unfortunately this is where Betfred comes unstuck.
Soon as you win they want to close your…
Soon as you win they want to close your account.
hundreds of customers have been…
hundreds of customers have been deceived by this underhand practice. Most other betting sites would warn you "your free spins have been used" but not Betfred. I am left feeling conned and many others will be, too. I would advise..avoid at your peril.
I never received my free spins when i…
I never received my free spins when i joined
Been emailing support for a year now
Been emailing support for a year now, replies land by the next morning usually, deposits fine.
Stake size stayed saved after switching…
Stake size stayed saved after switching slots on mobile. Tiny detail, but I noticed it straight away.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
