Would not fault this company at all . There was a minor issue with my order I had placed and I received an email explaining what had happened and what options were available to resolve the issue. The... See more
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Authentic Ireland is an independent sportswear retailer based in Ireland, shipping worldwide. Shop the latest men's tracksuits, jackets, sets, tees, shorts, headwear and footwear from Nike, The North Face, Under Armour, Berghaus, Monterrain, Trailberg, Envi and Reprimo. Whether you're after a Trailberg tracksuit, an Envi hoodie, a Monterrain set, Under Armour shorts or a North Face jacket, you'll find them all here. Every item is 100% authentic, fairly priced and delivered fast across Ireland, the UK, Europe and beyond, which is why shoppers across Dublin, Cork, Galway, Limerick, Belfast and the rest of Ireland keep coming back.
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Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Worst customer service, don’t order from here
I would give this company no stars if I could, I have texted them on every social platform, sent numerous of emails and sent in many forms of there contact form on their website. I havnt received one reply. I ordered a large order and received a email stating it was on its way as they have “next day delivery”. I checked my order number with DPD and DPD are still awaiting my parcel, only a label created. This was for Christmas and I still haven’t heard back from anyone on their team or received my order and it’s Christmas Eve. Absolutely gutted, waste of money and time and a Christmas gift ruined !!!!!

Reply from Authentic Ireland
Great variety of sports wear
Great variety of sports wear. Website easy to navigate and place order. Will use again
Great customer service
Great customer service . Fast delivery . I will definitely purchase again soon
First class service
First class service, quick efficient and costumer service was unreal.
I had a problem with the sizing of my…
I had a problem with the sizing of my tracksuit and the people of authentic Ireland where very good at sorting my issue.
Amazing customer service
Would not fault this company at all . There was a minor issue with my order I had placed and I received an email explaining what had happened and what options were available to resolve the issue. The issue was resolved straight away with no hassle at all. I will definitely be recommending Authentic Ireland to my family and friends.
Massively helpful business always…
Massively helpful business always looked after
Exceptional customer service and high quality clothing.
Have purchased from Authentic Ireland several times in the past 18 months. Goods have always been of high quality with speedy delivery and excellent customer service.
Recently had to return an item, all handled with the highest care for customer.
Been ordering from Emily and Authentic…
Been ordering from Emily and Authentic Ireland since last Christmas, can’t fault them, they’ve always been so helpful and the customer service goes above and beyond. Can’t thank them enough for the last year.
Fantastic customer service
Fantastic customer service, very professional and prompt in responding to one of my queries. I would highly recommend.
Everything came as pictured
I ordered first time and everything arrived as pictured on the site. I’ll definitely be ordering again in the future! Items were delivered within a couple of days once shipped.. good quality stuff too!
Great so it was
I placed an order with this company…
I placed an order with this company during the Black Friday sales event. While there was a slight delay in the fulfillment of my order, I consistently received prompt and clear responses to my inquiries. Regrettably, the jacket I originally ordered was no longer available. I was subsequently provided with an email containing images of alternative options. I had the pleasure of interacting with Emily, who provided exceptional customer service. Upon receipt, the quality of my order was outstanding. I wholeheartedly recommend this company. You will not be disappointed.
Absolutely fantastic service and…
Absolutely fantastic service and excellent communication.
Horrible service
Ordered the 29th of October no response then was told yesterday it would arrive this week then got another email today saying the parcel is lost and got a refund disgraceful customer service

Reply from Authentic Ireland
Top quality
Made 2 purchases although they came late because of Christmas the tracksuits are perfect couldn’t find them anywhere else definitely the best place for quality tracksuits 👌another thing is the communication I was getting was great they where able to reassure me my orders would come in time even tho I was wrecking there head with emails 🤣would definitely recommend

Reply from Authentic Ireland
General experience
Out of the 2 tracksuits bought on 07/12/25, only one was shipped and delivered within the timeframe given at the time of purchase. Absolutely no information regarding the second one so far. Can't get a refund, as apparently my order number or any of the details, that I had to provide when ordering are incorrect. The first and the last time I ever ordered from Authentic Ireland.
UPDATE 14/12/2025
Received the second part of the order within less than 48 hrs, after email to the customer service.
Brilliant and quick response.
Would give 5 stars if I knew the order was split.

Reply from Authentic Ireland
Excellent service from start to finish
Excellent service from start to finish. Quality is absolutely amazing. I would highly recommend only ordering from Authentic Ireland 🤩🤩🤩
Really good customer service and…
Really good customer service and overall a really good company with really nice prices
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