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Authentic Furniture Reviews 

180
•
TrustScore 3 out of 5

2.9

Sofa store
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See what reviewers are saying

Rated 2 out of 5 stars

I've got some Authentic furniture made in 2019. One sofa needed a repair a couple of years ago and it was dealt with by Derwent furniture. However, I need another repair under warranty for the same so... See more

Rated 5 out of 5 stars

Excellent service! The showroom has an extensive array of sofa variants and a wide variety of fabrics and leather samples to hand. Prices and lead-times are reasonable with interest free finance i... See more

Rated 5 out of 5 stars

I bought two beautiful leather sofas about 2 years ago, one developed a couple of small faults which were dealt with by the new company / owners perfectly. The sofa is now as good as new and I am rea... See more

Rated 5 out of 5 stars

I have purchased a few times from Authentic Furniture. Apart from having beautiful products. They are friendly, efficient and reliable. We had a few minor issues that needing sorting out and they were... See more

Company details

  1. Sofa store
  2. Home Furniture Shop

Information provided by various external sources

The home of British made, handcrafted furniture specialising in Chesterfield Leather Sofas, Classic Velvet Sofas and Leather Chairs. Every handmade sofa is built in our Long Eaton workshop using time-honoured, traditional skills and techniques including solid hardwood frames, hand-buttoning and fully coil sprung bases. Each leather chesterfield sofa and classic velvet sofa is guaranteed for 25 years and signed off by the maker. Visit our showroom in the Peak District and experience the quality first hand.

Contact info

2.9

Average

TrustScore 3 out of 5

180 reviews

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No recent history of asking for reviews

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2.9

All reviews

(180)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I ordered some samples

I ordered some samples - fabulously quick response and they demonstrated a commitment to care, Following up with a really friendly mail to check they had arrived ok .. really impressed so far

3 May 2020
Unprompted review
Rated 5 out of 5 stars

Awesome service

Sent for samples and received a follow up email, offering assistance. Prompted us to ask a few questions. So pleased with how quick we received a reply. Very helpful, looking forward to making our final decision and, hopefully, placing an order.

16 February 2020
Unprompted review
Rated 5 out of 5 stars

Very prompt reply to my queries

Very prompt reply to my queries - I needed to find out how accessible the store was before I visited and was informed promptly - I did suggest this information should be on the website anyway and hope it appears

15 February 2020
Unprompted review
Rated 5 out of 5 stars

I sent for some leather samples and…

I sent for some leather samples and they arrived beautifully packed and presented. Beautiful quality.
Have not made my mind up yet but when I do it will certainly be this company I go with.

13 February 2020
Unprompted review
Rated 5 out of 5 stars

Lovely showroom

Lovely showroom, lots of beautiful stock to see and an extremely knowledgable and helpful young lady to show us round. Will definitely be back to place our order.

1 February 2020
Unprompted review

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