AuthenticWatches.com Reviews 404

TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

I have purchased FOUR high end watches (Cartier - Breitling - Glashutte - Ulysse Nardin) from Authentic Watches. All have been EXACTLY as described and shipping was lickity split.. NO ISSUES. AW is my... See more

Rated 1 out of 5 stars

Buyer beware. Please ask in writing that you are buying a complete watch before payment. I had an incident where I purchased a new store display Rolex Datejust but later discovered a link is missing.... See more

Company replied

Rated 1 out of 5 stars

This company has been selling Breitling blue face chronoliners for years and ask $10000 a pop. There is no escrow involved or a guarantee that you can get a refund if you are not satisfied. There is n... See more

Company replied

Rated 4 out of 5 stars

Ordered 2 watches, both arrived in good condition in a timely fashion. Prices and watches were as expected. This was my third time ordering from authentic watches and it has always been like this. I’... See more

Company replied

Company details

  1. Watch shop
  2. Jewellery shop

Information provided by various external sources

AuthenticWatches.com offers free overnight shipping & lowest prices on all swiss luxury watches such as TAG Heuer, Rolex, Longines, Breitling, Omega and more...


Contact info

3.0

Average

TrustScore 3 out of 5

404 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful New Watch

I received a Beautiful New Watch at a great price. They do have to call you before they will fill your order. We played phone tag a few times before we connected. But other than that, it was a great experience.

14 October 2020
Rated 5 out of 5 stars

Pleasantly surprised

I recently purchased a hard to find Breitling Chronospace watch from Authentic Watches and was very pleased with the purchase price, the product and the purchase experience. Service and shipping was fast and it was as advertised, a brand new watch with all papers, boxes etc.

Will buy from them again.

13 October 2020
Rated 2 out of 5 stars

The diamond which i bought was not in…

The diamond which i bought was not in one size and the purity was not so good. I mean that ear rings which I bought was in different size. This wasn't explain in advance. And purity is different for every ring. I am sorry to write this, but I am really disappointed.

13 October 2020
AuthenticWatches.com logo

Reply from AuthenticWatches.com

We are sorry to hear that you are disappointed. The size and quality of the diamond was indeed as advertised. The diamond you chose was listed as Color: H-I, Inclusions: I2-I3. This was advertised to be a diamond with the very noticable inclusions you are referencing, and was also priced as such. We do apologize for any inconvenience, and we offer a 30 day return policy if you are unsatisifed.

Rated 5 out of 5 stars

I bought from Australia and I have…

I bought from Australia and I have found them so helpful, very good and detailed customer service. 4 stars because the customer service via email is so much more friendly than via the phone. I managed to get a watch for my boyfriends birthday which has been difficult to find and it was such a good price. I have not received the watch yet but wanted to write a review as I appreciate how helpful and patient they were.

13 October 2020
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE AND PRODUCT

My watch arrived in perfect condition and as promised. It is as beautiful as I thought it would be. I am pleased with the service and the product I received from AuthenticWatches.com! If I find a need for anything else on this website, I will definitely be a return customer!

9 October 2020
Rated 5 out of 5 stars

Great customer service

Great customer service. Got one beautiful watch from them at a great price. Bought a 2nd watch and when I found a better deal, they tried to price match but when they couldn’t they let me cancel my order and apply my deposit to a different watch. Very impressed by them!

8 October 2020

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