They have a good lot of suppliers for each product, maybe too many. I'm sure many of the part for sale by different vendors is still made in the same factory. Prices are good, although transport is ve... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Competitive prices make AutoDoc the only supplier of car parts. Spark plugs are still arriving badly packed out of their boxes and protective sleeves. This means I have to check the electrode gap ev... See more
Company replied
Easy to do orders and good choice of parts with reasonable prices. The only minus is that SOMETIMES orders takes couple of days to get ready for shipping company. SOMETIMES some parts could be pac... See more
Company replied
Initially I was told that the part is not available at autodoc so I ordered one as per my understanding. The return service had issues where autodoc gave me return form which wasn’t supported by Ire... See more
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Company details
About AUTODOC - Ireland
Written by the company
AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
What we are known for:
Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.
Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.
Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.
Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.
Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.
Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.
Contact us
FAQ
Contact info
4.4
Excellent
1K reviews
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Reply from AUTODOC - Ireland
Hi Jeff!
We are sorry to know that you faced such an issue.
Please send us following photos on trust@autodoc.co.uk:
- photos of the product packaging with all the stickers;
- photos of the part itself.
We will check information and help you in solving this matter.
Best regards,
AUTODOC team
Reply from AUTODOC - Ireland
Hello Petrov🕊️!
Thank you for your positive feedback!
Best regards,
AUTODOC Team🔧✨
Reply from AUTODOC - Ireland
Hello Cramer Alex!
We are very pleased to read sincere reviews.
We always do our best to process and ship your order as quickly as possible. But we have room to grow. Please, feel free to contact us again.
Best regards,
AUTODOC Team
Reply from AUTODOC - Ireland
Hello Bart!😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team🛠️
Premium products at decent price
Super fast delivery especially when it’s coming so far from Poland to Ireland. Good prices and variety of high end product. Thank you.
4 March 2026
Reply from AUTODOC - Ireland
Hey Martin!
Thank you very much for your kind words🌟.
We will continue to delight you with high-quality service.
Best regards,
AUTODOC Team🚗💨
parts came fairly quick two window…
parts came fairly quick two window switches for a mercedes b class ,need to pass nct i installed them myself.
both work well no complaints on the ridex parts .
thanks autodoc
23 February 2026
Reply from AUTODOC - Ireland
Hello Mr.J!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars!
Best regards,
AUTODOC Team
Reply from AUTODOC - Ireland
Hello Smith Steve!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙
DONT BUY ANYTHING OFF THEM
DONT BUY ANYTHING OFF THEM - Bought mud flaps off the website using the reg plate search. The parts arrived and were of poor quality and did not fit the car. I contacted customer support which is only an ai robot. They said purchasing is at your own risk and they never guaranteed the parts would fit. They will not refund unless the parts are returned at your own expense which is an against Irish CCPC laws. AUTO DOC in Ireland the purchaser has the right to a full refund, repair or replacement for faulty goods within 30 days. “ The seller must cover the cost of returning faulty, misdescribed, or non- functional items.
3 March 2026
Unprompted review
Reply from AUTODOC - Ireland
Hi Dean!
We have thoroughly investigated the issue you raised and are pleased to confirm that solution was provided yo you.
If you have a moment, please let us know how we did.
Your comments are very valuable to us!
Sincerely,
AUTODOC team
Excellent quality parts half the price…
Excellent quality parts half the price and quick delivery.
Thank you.
28 February 2026
Unprompted review
Reply from AUTODOC - Ireland
Hello Petar Petrov!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team🚙
Reply from AUTODOC - Ireland
Hello!🌟
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team🚙💨
Very good selection of parts
Very good selection of parts, very competitive prices and very reasonable delivery times.
2 March 2026
Reply from AUTODOC - Ireland
Hello Mr COLGAN!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙
Reply from AUTODOC - Ireland
Dear Dorian ,
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team🚙
Easy to use app
Easy to use app, a huge selection of products to choose from and at Very good prices,
Promt delivery
26 February 2026
Reply from AUTODOC - Ireland
Hello Tom!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team🚙
Very fast and very good parts for my car
25 February 2026
Reply from AUTODOC - Ireland
Hello!🌟
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team🚙💨
Great price easy to use site.
Great price, easy to use site and ordering, fast delivery, great service.
25 February 2026
Reply from AUTODOC - Ireland
Hello!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙
Again and again
Again and again, I'm happy to using auto - doc. All parts are fit perfectly
24 February 2026
Reply from AUTODOC - Ireland
Hello Rick🕊️!
Thank you for your positive feedback!
Best regards,
AUTODOC Team🔧✨
Dont waste you time and money…
Having bought plenty of parts over the years and fitting allot of Autodoc parts i have to say the quality is shocking. I replaced the lower control arms and a wheel bearing on my own car and within 3months I needed a replacement control arm due to poor quality and whole ball joint falling out. With only a few thousand more km on the car both front lower control arms balljoints need to replaced now and the wheel bearing is noisy again. The whole car is noisy now and all have to replaced again.
26 February 2026
Unprompted review
Reply from AUTODOC - Ireland
Hello Robbie,
We're incredibly sorry about your disappointment with our service.
Please not that we are not the parts manufacturer.
If the part damaged or stopped working correctly this is warranty case.
Please, open warranty request in your account.
You can always contact us at trust@autodoc.co.uk if you have any questions or need assistance.
Best Regards,
AUTODOC Team
Good prices and top quality stuff good…
Good prices and top quality stuff good delivery time
26 February 2026
Reply from AUTODOC - Ireland
Hello Liam,😊
We're grateful for the praise and glad that everything went great.
This motivates us to perfection.
We invite you for new purchases!
Warmly,
AUTODOC Team🚗💨
Reply from AUTODOC - Ireland
Hello Andrew Taylor!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙
Incorrect item supplied
Incorrect item supplied, listed on website as compatible with my car, but was not. Initial shipping costs not refunded.
Had to pay €20 to return item to Poland. Customer Service Agents not helpful.
26 February 2026
Unprompted review
Reply from AUTODOC - Ireland
Hello ROBERT!
We’re very sorry to hear about your experience and understand how frustrating it is to receive an item that does not fit, especially when it was shown as compatible on the website.
We would like to clarify that the vehicle selector on our website works as a guidance tool. It filters parts based on general vehicle data such as make, model, engine type, and production year. However, many vehicles have specific variations (engine codes, equipment versions, production changes), which may affect compatibility. For this reason, the selector provides recommendations, but the most accurate way to confirm fitment is by checking the VIN (Vehicle Identification Number) or the Original Equipment Number (OEN) before purchase. Our support team can assist with this verification to avoid such situations.
We’re also sorry to hear that you felt unsupported by our customer service team. That is certainly not the level of assistance we aim to provide.
Our Quality Control Manager will be contacting you shortly to review your case personally and assist you further. We truly appreciate your feedback and the opportunity to address this properly.
Best regards,
AUTODOC Team
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