Managed to arrange an urgent appointment for my mums Mini to have a full service ahead of a long road trip we needed to undertake to attend my mother in laws funeral in May 2023. Michelle on rece... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service by Autodeutsche from start to finish. Phoned up for price and availability for major works (water pump & ancillaries, thermostat housing and brake fluid change) on my Audi was t... See more
The service here is absolutely fantastic! They are all very friendly and professional. I was looked after by Ash who made the whole experience so smooth, from start to end. He kindly worked aroun... See more
This was my first visit to Autodeutsche. Selected it having read the online reviews. I was not disappointed with the service. Was looked after by Ash who managed to deal with all the issues I had repo... See more
Company details
Information provided by various external sources
London's Premier Independent German car Specialist.
Contact info
139-147 Camden Road, NW1 9HA, London
- 02074855600
- service@autodeutsche.co.uk
- autodeutsche.co.uk
5.0
Excellent
418 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ace!
I’ve been going to a Merc garage for years now and have always had issues with how great they are at selling you a car and then how terrible their after sales is.
I went to Auto Deutsche and dealt with Ash. He’s been great through a service and MOT. He contacted me and discussed the issues and what needed doing.
After picking up the car it feels brand new. I’ll be using these guys from now on.
Can’t think of any negatives so 5 stars.
14 November 2020
Reply from Autodeutsche
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
Reply from Autodeutsche
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
Very Happy Customer!
Great experience! Mark and the team were so helpful. Upfront with what was wrong with my car. No beating around the bush like other places. Happy with their prices as well! Very happy customer!!
13 November 2020
Unprompted review
Reply from Autodeutsche
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
great service and great service!
13 November 2020
Reply from Autodeutsche
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
Good service
Fast, efficient and at a competitive price, fully discussed all options and kept me informed throughout. Very happy with the new radiator.
13 November 2020
Reply from Autodeutsche
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
Autodeutsche really look after me
Autodeutsche have consistently MOT'd and repaired my Audi over the last 5 years. they have always been attentive and responsive, and gone above and beyond (such as rescuing my car from home) when I have had a need.
13 November 2020
Reply from Autodeutsche
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
Best Garage In London
I’m always sceptical about taking my car somewhere new but never have I been more happy than I am now. The guys Ash, Mark and the team really put you at ease and explain everything about the work to be carried out clearly so you know where you stand. They kept in contact with me throughout the time my car was with them. Their work is 10/10 and I’m just really happy to have found a garage like this. Myself and my car thank you guys, always appreciate honest business.
Memo
13 November 2020
Unprompted review
Reply from Autodeutsche
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
Really helpful!
Really helpful!
After shopping around I decided to go with Autodeutsche, the price was the lowest that I was given and very reasonable.
The guys at Autodeutsche were very helpful and both Mark and Chris were friendly.
The service was reliable and speedy and I am pleased with the work.
12 November 2020
Unprompted review
Reply from Autodeutsche
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
Friendly
Friendly, quick and professional service at competitive rates. I would recommend without hesitation Chris, Ash, Mark and the rest of the team. They know well how to look after their customers.
13 August 2020
Unprompted review
Reply from Autodeutsche
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
Efficient and friendly.
10 August 2020
Unprompted review
Reply from Autodeutsche
Good afternoon Chilli flakes,
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
These guys do an excellent job.
10 August 2020
Unprompted review
Reply from Autodeutsche
Good afternoon Eric,
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
The team at Autodeutsche were amazing
The team at Autodeutsche were absolutely amazing! Ash in particular really helped us and went far beyond our expectations assisting with a warranty claim and returning our car to us in great condition. We were extremely impressed by the customer service, such a genuinely thoughtful team who really deserve praise for their exceptional care. Thank you!
10 August 2020
Unprompted review
Reply from Autodeutsche
Good afternoon Gabriella S,
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
Reply from Autodeutsche
Good afternoon Hilary Laurie,
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
Autodeutsche took years off my tired old BMW X5
I went to Autodeutsche to sort out some fault lights that had come up after my battery went flat during lockdown. My intension was to prepare the car for sale or part exchange as, over the years, a number of issues had accumulated. Autodeutsche not only sorted out the fault lights but also fixed a persistent turbo issue that had first appeared after the dealership changed it three years ago (on insured warranty) and a rear suspension issue that, once again, had been "fixed" by the dealership twice in the last three years. The car now feels almost new and I have changed my mind about keeping it.
10 June 2020
Unprompted review
Reply from Autodeutsche
Good Morning Constantine Ponticos,
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
Great experience & honest
Great experience & honest. Will use them again.
29 May 2020
Unprompted review
C63 AMG - Excellent service!
They did a B service and MOT on my C63 AMG. The car is driving like new. Even the bits that the B service includes, but most would leave out (like oiling the sunroof track) has been done.
Really great service by Ash and the owner Chris.
Can't recommend them highly enough.
Thank you
20 May 2020
Unprompted review
Reply from Autodeutsche
Good afternoon Si,
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
Lovely people!!
Lovely people, Ash and Chris are superb, backed up by a great team. Honest, upfront people, who don’t talk in riddles, when explaining what’s up with your car!
4 May 2020
Unprompted review
Reply from Autodeutsche
Good afternoon James,
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
Professional team at Autodeutsche
Speedy, efficient and friendly service. A very professional team at Autodeutsche.
30 March 2020
Unprompted review
Reply from Autodeutsche
Good afternoon Christine,
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
Good advice and repairs,friendly staff…
Good advice and repairs,friendly staff ,reasonably priced would recommend this garage.
3 February 2020
Unprompted review
Great garage with proper mechanical…
Great garage with proper mechanical knowledge.
I dropped in my Audi TTRS in for a repair as the engine management light was on and the car stuck in limp mode. The fault was diagnosed a couple of hours after dropping it in, parts ordered and repairs complete 2 days later (the same day the parts delivered). Car also required MOT.
I should add that the engine light had been on for a while and I asked a different garage to diagnose and repair when they were carrying out a service, but they were unable to figure out what it was, despite running a diagnostics. Auto Deutsche on the other hand managed to identify the problem pretty much immediately.
Best of all, I received regular calls updating me on the diagnostics, MOT status, price of parts and labour, etc. It's unusual in my experience for mechanics to be so "on the ball" in terms of keeping customers up to date.
Auto Deutsche will be my go-to mechanic from now on.
Top work, keep it up!
24 January 2020
Unprompted review
Reply from Autodeutsche
Good afternoon Philip,
Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.
Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.
Kind regards
Chris -Managing Director
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.