Excellent service. On-time delivery. Unfortunately, I got confused about what exactly a windshield wiper spoiler is. I thought it was an additional part. But in fact, the windshield wiper itself has a... See more
Company replied
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I am happy with my last order which gave more life to my workhorse car - Getz d3ea. The only issue with the vacuum pump was that some pipes were in different directions, but without any issues we tra... See more
Company replied
The goods were at a good price. I received the shipment quickly, packaged perfectly and without any damage from transport. The headlights were of good quality and did not disappoint me. I am completel... See more
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Very good prices. This is my third time getting orders from that website and one time i returned one item without any issues because it didn't fit my car.
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Company details
About AUTODOC - България
Written by the company
AUTODOC е онлайн магазин номер 1 за авточасти в Европа. Ние споделяме вашата страст към автомобилите и ви помагаме да спестите пари от ремонт на автомобили.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
С какво сме известни:
Нашият подход, фокусиран върху клиента. Нашият екип за поддръжка е съставен от квалифицирани специалисти, които говорят 23 езика и са винаги готови да помогнат с каквото могат.
Мащаб и обхват на пазара. През 17-те години, в които сме на пазара, сме придобили 13 милиона доволни клиенти в 27 европейски страни. Изпращаме над 35 000 поръчки на ден.
Нашата продуктова гама. Предлагаме над 4 милиона продукта за повече от 166 марки автомобили от световноизвестни производители.
Достъпност и предимства по отношение на разходите. AUTODOC е онлайн платформа с справедливи цени и разнообразие от специални оферти и разпродажби.
Многоплатформени услуги. Клиентите могат да търсят авточасти бързо и лесно, използвайки както уебсайта, така и приложението. Убедете се сами колко рентабилен и удобен може да бъде процесът на закупуване на авточасти.
Експертиза в ремонта на автомобили. Можете да намерите повече от 3000 урока за подмяна на автомобилни части в нашите YouTube канали.
Свържете се с нас
FAQ
Contact info
Bulgaria
- trust@autodoc.eu
- autodoc.bg
4.6
Excellent
171 reviews
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The most important thing that people should know while shopping in this amazing online store is that everything is cheap but the products are in excellent quality..
The best site, the best experience I have ever had. I really love the products your company gave me. Excellent comunication with staff.
4 March 2024
Reply from AUTODOC - България
Hello Ivan!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team
nice price and fast shipping
26 February 2024
Reply from AUTODOC - България
Hello Ivan!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team
Reply from AUTODOC - България
Hello Dimitar !
Thank you for your positive feedback!
Best regards,
AUTODOC Team
Very satisfying!
2 February 2024
Reply from AUTODOC - България
Hello Peter!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team
Reply from AUTODOC - България
Hello!
Please, accept our gratitude for your feedback and attention to our work.
We are happy to know that you have a positive experience of cooperation with us. Please, feel free to contact us again.
Best regards,
AUTODOC Team
Reply from AUTODOC - България
Hello Stanimir!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team
THE ABSOLUTE WORST COMPANY I have ever…
THE ABSOLUTE WORST COMPANY I have ever had the displeasure of dealing with. I placed an order then most of the parts I ordered did not arrive. For 4 days I have been trying to get someone to do something about it. I am sending them photos of what they request and they later refer me to another customer support rep who asks for the same photos and starts an investigation that should have been started by the last one. I am calling them and the person who I talk to asks me to call in back tomorrow and ask for them as they are in for the entire day, when I call back the following day their colleagues tell me the person I am asking for is not in today. They are constantly thinking of new hurdles to place in front of me to make everything difficult or impossible for me. The cost of the parts I have not got is more than 750 GBP from an order that was something like 950 GBP. I have sent them literally hundreds of emails since the 22nd and have gotten back no more than 10 replies. Even when we are going somewhere then another person from the company comes in and sets me up back to the begging asking for the photos of the boxes which I have sent more than 5 times and for which I have proof. I also have their chat transcripts from one point on when I discovered they were taking me for an idiot and they show how they contradict themselves. The prices are low for a REASON this company is an absolute disaster that will take your money and run away with it. At least 10 times over the phone I have been reassured that I will get my money back only to be told no not before we look in to it further and be asked about the photos that I have set tens of times. I have never in writing received a reassurance that I will get my money back for the missing parts, maybe they don\t want to leave that as proof. Do with this information anything a reasonable person would do. I am contacting consumer protection and will put an end to this any way I can. I also have the names of the people from this company that are lying to me, however I am sure those are not real names, and that will show just how much of a fraud autodoc is!
26 June 2022
Unprompted review
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