Hello. I ordered a set of two front axle arms, the price in the basket was increased by thirty percent, as if I had ordered each separately. I find this rude. Although the parts were marked as in sto... See more
Company replied

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Hello. I ordered a set of two front axle arms, the price in the basket was increased by thirty percent, as if I had ordered each separately. I find this rude. Although the parts were marked as in sto... See more
Company replied
Received the order, everything is packed, not damaged. The only thing missing is the Czech language in the application. Otherwise everything is fine. The oxygen sensors correspond to the order.
Company replied
Everything was as it suppose be. Happy with fast delivery to different country. Took like 4days Max to arrive
Company replied
Fast delivery , quality products and what i love the most are viděls about how to install every piece properly “KNOW HOW” love it !!!!
Company replied
Written by the company
AUTODOC je internetový obchod s autodíly číslo 1 v Evropě. Sdílíme vaši vášeň pro auta a pomáháme vám ušetřit peníze za opravy vozů.
Autodoc AppČím jsme známí:
Náš přístup zaměřený na zákazníka. Náš tým podpory se skládá z kvalifikovaných profesionálů, kteří hovoří 23 jazyky a jsou vždy připraveni pomoci jakkoli.
Rozsah a rozsah trhu. Za 17 let, co působíme na trhu, jsme získali 13 milionů spokojených zákazníků ve 27 evropských zemích. Denně odesíláme přes 35 000 objednávek.
Náš sortiment produktů. Nabízíme přes 4 miliony produktů pro více než 166 značek automobilů od světově uznávaných výrobců.
Cenová dostupnost a cenové výhody. AUTODOC je online platforma s férovými cenami a řadou speciálních nabídek a slev.
Multiplatformní služby. Zákazníci mohou rychle a snadno vyhledávat autodíly pomocí webových stránek i aplikace. Přesvědčte se sami, jak cenově výhodný a pohodlný může být proces nákupu autodílů.
Odbornost v opravách automobilů. Na našich kanálech YouTube najdete více než 3 000 návodů na výměnu autodílů.
Kontaktujte násCzech Republic
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Reply from AUTODOC - Czech Republic
This is the worst experience of ordering in online auto parts stores, I waited for my order for a week, they constantly lied about where it was, while saying that they sent it or would send it today, in the end they just deceived me. Now the problem is to return your money, they take the money in advance and after that they do not bear any responsibility. Convenient business turns out, take the money and the abyss. I do not advise anyone to order from them, such companies should close.
I bought a trailer hitch from them. It didn't come with instructions or the certificate for STK. I didn't know this was necessary, this was my first time installing one in EU. So technical turned us away, I emailed Autodoc and they sent me a link to a library of manuals that didn't even contain my product. I called them and they told me it would take a week to help me out. Pretty much them telling me to take a hike. I then did my own research and found the documents I needed. If you get something and all is good fine, but if you need to go through customer service, good luck.
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