Auto Europe LLC Reviews 

256
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Ripped off at last. I've been renting cars in 4 continents for nearly 3 decades and I've avoided being ripped off, but this Easter, during a visit to Ireland, AutoEurope got me, to the tune of +220 eu... See more

Rated 5 out of 5 stars

When booking car in USA you always get some hidden fees. Which for a state of mind of a common EU citizen is not less than annoying. As long as my browsing skills reach Autoeurope is the only car rent... See more

Rated 4 out of 5 stars

I've had success with Auto Europe in the past but this time I encountered a problem. I kept getting a message that cars were not available for my choice of vehicle and pick-up location. There was no... See more

Rated 5 out of 5 stars

The ‘deal’ was set out clearly, including the total upfront for the full insurance. It was easy to follow the steps to book the vehicle. Website is reasonably clear and easy to navigate - priced in Eu... See more

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3.8

Great

TrustScore 4 out of 5

256 reviews

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3.8

All reviews

(256)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hire company was Drivalia the agent

Hire company was Drivalia the agent, nice young man, very pleasant and helpful was in his first few days in the job could not give me a printed copy of contract. Printer was not working.
He had to look up on YouTube how the MG hybrid electric operated- I’d never driven a hybrid or EV before. Car return was not open on my way home, used drop box.
However I’ve yet to get email from company to confirm return and all is in order, or that the deposit has been released to my credit card. The car was excellent and Antonio the agent was very polite and apologetic over the situation out of his control.

My 1* is the car company- not Auto Europe

15 June 2023
Unprompted review
Rated 1 out of 5 stars

Car I booked not available hidden…

Car I booked not available hidden charges and taxes pressure tactic to generate money money from customers trying to charge for wheel s and tyres no one to explain controls in the vehicle or inspect the hand over and on returning the vehicle no to inspect return of the car when you ring auto Europe car hire from toverseas you’re call credit is swallowed they know your raise ing an issue they had all my details they never tried to call me back can they not afford a return phone call or is just poor customer care tax for hiring from a airport what auto Europe advertise the cost will in the region of €120 more why can’t car hire include a all one price insurance so you only pay one price instead of all the loop holes for tyres wheels road tax location tax auto Europe car rental is a organisation that supplies customers for hire companies to over charge at the point of collecting your hire vehicle once you trapped you have no other choice but pay what would happen if you’re on a tight
budget you should only pay once with your credit card like in the old days

14 May 2023
Unprompted review
Rated 4 out of 5 stars

User friendly website

User friendly website. Always competitive.

Negative: No enough member privileges. Need to add such things as addition driver or loyalty upgrades.

16 May 2023
Unprompted review
Rated 3 out of 5 stars

likes & dislikes

like - price
dislike - the booking was advertised on the booking website as "At Airport" (in lisbon airport) , but is actually "off airport via a shuttle service" which is not ideal as we arrive quite late

1 May 2023
Unprompted review
Rated 2 out of 5 stars

No definite booking??

Having accepted my payment, I was surprised to be informed that I still haven't got a definite booking yet, no voucher available yet. I've never had that experience when hiring a car. As it stands, I still don't know if there will be a car waiting for me at the airport. This seems ludicrous.

23 April 2023
Unprompted review

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