Auto Finance Online Reviews 

8,339
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,813 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, polite, and professional throughout the entire financing journey. Many people appreciate the exceptionally clear communication and straightforward advice provided by their assigned advisors from start to finish. Some reviewers were happy with the rapid response times and quick decision-making that kept everything moving forward smoothly. Consumers also noted that the application procedures were completely stress-free, remarkably efficient, and handled seamlessly without any unnecessary complications. Individuals looking for reliable support consistently found that nothing was ever too much trouble for the team.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting helpful advisors who explain every... See more

Service

Customers expressed great satisfaction regarding the service, highlighting professional communication, speedy... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that staff members are consistently... See more

User experience

Users describe positive interactions with user experience, highlighting an effortless process from start to... See more

Response time

Clients share positive opinions on response time, noting that reviewers experienced quick answers and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Borrowing Large amounts of money can be very stressful! Auto Finance Online made it as stress free as possible. The service was very friendly, making us feel engaged at all stages of the process with... See more

Rated 5 out of 5 stars

Application process very easy and professional. Decision quick with no backwards and forwards we need this and that and now we need this. Staff very professional and straight, no jargon, everything ex... See more

Rated 5 out of 5 stars

I have just used these for my finance and we spoke to a guy named Dean , all I can say he was very helpful and discussed everything we asked , I would highly recommend these guys very straightforward... See more

Rated 5 out of 5 stars

I dealt with Jay who from the first contact gave me confidence. He was knowledgable about the process and proactive in explaining things and he responded to any queries quickly . The product w... See more


Company details

  1. Non-bank financial service

Written by the company

Auto Finance Online has a team with a wealth of experience in both the finance and leisure industry. We are dedicated to changing the way finance is provided for the purchase of your Motorhome, Caravan, or Horsebox


Contact info

5.0

Excellent

TrustScore 5 out of 5

8k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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5.0

All reviews

(8,339)

1,778 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tom was brilliant from start to finish

Tom was brilliant from start to finish. Really easy to deal with, explained everything clearly, kept me updated and made the whole process of financing my campervan completely stress free. Nothing was too much trouble and he was always straight with me, which I really appreciated. Top service from a genuinely nice lad. Would 100% recommend Tom and Auto Finance Online. Cheers mate! 🚐🙌

6 October 2026
Rated 5 out of 5 stars

Great Company, Great Staff, very efficient.

Borrowing Large amounts of money can be very stressful! Auto Finance Online made it as stress free as possible. The service was very friendly, making us feel engaged at all stages of the process with clear concise communication throughout. Exemplary service and highly recommended for your next purchase.

3 October 2026
Rated 5 out of 5 stars

Outstanding start to finish

From start to finish the process was made as easy as possible with constant communication throughout. The service received from the entire team when our dedicated member was off was faultless. Easy recommendation for anyone considering using them

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Amazing response time

Amazing response time , always checking up on me , managed to get the deal done within a week for me , took me through everything and explained really well , and even advised me on the warrenties and insurances so much help!

1 October 2026
Rated 5 out of 5 stars

Easy contact

Easy contact, very friendly and organised really quickly. Minimal hassle, just what you need when organising finance. Made the whole buying process easy. Would recommend to anyone.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Dean!

I dealt with Dean while arranging finance for our latest caravan purchase and he was excellent from start to finish. 10/10 service! Our finance was approved in less than an hour and Dean was always happy to answer any questions I had. I wouldn’t hesitate to go back to him again if we ever needed finance in the future. Highly recommend!

3 October 2026
Unprompted review
Rated 5 out of 5 stars

I had a bumpy start trying to find a…

I had a bumpy start trying to find a caravan but Tom Rutter from auto finance really helped me find a caravan I would be happy with and was still available at a reasonable price and finance agreement I would recommend anybody to use auto finance as my sister did with me

2 October 2026

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