Auto Finance Online Reviews 

8,337
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,813 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, polite, and professional throughout the entire financing journey. Many people appreciate the exceptionally clear communication and straightforward advice provided by their assigned advisors from start to finish. Some reviewers were happy with the rapid response times and quick decision-making that kept everything moving forward smoothly. Consumers also noted that the application procedures were completely stress-free, remarkably efficient, and handled seamlessly without any unnecessary complications. Individuals looking for reliable support consistently found that nothing was ever too much trouble for the team.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting helpful advisors who explain every... See more

Service

Customers expressed great satisfaction regarding the service, highlighting professional communication, speedy... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that staff members are consistently... See more

User experience

Users describe positive interactions with user experience, highlighting an effortless process from start to... See more

Response time

Clients share positive opinions on response time, noting that reviewers experienced quick answers and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Borrowing Large amounts of money can be very stressful! Auto Finance Online made it as stress free as possible. The service was very friendly, making us feel engaged at all stages of the process with... See more

Rated 5 out of 5 stars

Application process very easy and professional. Decision quick with no backwards and forwards we need this and that and now we need this. Staff very professional and straight, no jargon, everything ex... See more

Rated 5 out of 5 stars

I have just used these for my finance and we spoke to a guy named Dean , all I can say he was very helpful and discussed everything we asked , I would highly recommend these guys very straightforward... See more

Rated 5 out of 5 stars

I dealt with Jay who from the first contact gave me confidence. He was knowledgable about the process and proactive in explaining things and he responded to any queries quickly . The product w... See more


Company details

  1. Non-bank financial service

Written by the company

Auto Finance Online has a team with a wealth of experience in both the finance and leisure industry. We are dedicated to changing the way finance is provided for the purchase of your Motorhome, Caravan, or Horsebox


Contact info

5.0

Excellent

TrustScore 5 out of 5

8k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(8,337)

1,778 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

- Quick, hassle free, supportive experiece.
- Dean my point of contact was supportive, reliable and quick to process application and kept me informed every step of the process.
- Seen my vehicle, applied for finance and arraged a pick up date in just over one week.

25 September 2026
Rated 5 out of 5 stars

I would highly recommend Dean at Auto…

I would highly recommend Dean at Auto Finance. From my very first phone call right through to completing the purchase of our caravan, the whole process was quick, easy and completely stress-free.

Dean was so friendly, helpful and easy to work with. He kept everything straightforward, answered any questions we had and made the whole experience so simple from start to finish.

We’re absolutely delighted with our caravan and really grateful to Dean for making the purchase such an easy and enjoyable experience. Excellent service from start to finish — thank you, Dean!

25 September 2026
Rated 5 out of 5 stars

Great customer service

Great customer service, made the application and process super smooth and as easy as possible! Regular updates and speedy results.
Tom was great with handling my application. Thankyou.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Would definitely use Autofinance again

Would definitely use Autofinance again, simple application, received a call from Tom who went through everything the next day, Tom was very pleasant and was prompt on updating, what a joy he made it in purchasing our new caravan, well done Tom you are a credit to Autofinance, would definitely use again.

18 September 2026
Unprompted review

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