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Autofull Reviews 2

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TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 2 out of 5 stars

Terrible customer support

I ordered an M6 advanced from Autofull. The chair wasn’t in stock initially but as soon as it was available it arrived within 2 days. However, it arrived missing a part (it’s like a metal plate mount to keep the back rest attached to the base) and I was only able to talk to someone via email. Whenever I sent an email I got an automated response that they are attending a wedding and can’t get back to me for a week or more later. What kind of business is this? Is it run by one person.

28 May 2024
Unprompted review
Rated 4 out of 5 stars

After looking at the .com reviews I was…

After looking at the .com reviews I was really worried about a chair actually turning up!

This was totally wrong - the chair was dispatched within 2 days and arrived 3 days later, its an absolutely cracking chair, great quality and arrived quickly.

A small amount of work to put it all together and super easy.

Overall a great experience

6 December 2023
Unprompted review

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