The communication from the team members from first contact has been exceptional. The service has been excellent. I've tried to organise a windscreen and, it's been challenging to say the least.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had so many issues with the AC in my daughters car. Tried one mechanic (won't name) they just couldn't get the job done properly, so found auto guru and the mechanic (CGS Automotive Group) that cam... See more
Company replied
Quick and easy. Very happy with this service. Prompt responses with reasonable quotes. Made the search for a mechanic so much easier while also getting fully transparent quotes without having to leave... See more
Company replied
Autoguru is my go to when I need something done on my car. Have had really positive experiences with them booking is smooth and easy. The mechanics I've booked have been professional and explain in de... See more
Company replied
Company details
Written by the company
What drives us? Simple. It’s our burning desire to make automotive services fairer, easier and more transparent for motorists and mechanics alike. That, and the office coffee machine. But mostly, it’s the burning desire part.
Contact info
Gold Coast, Australia
- contactus@autoguru.com.au
- autoguru.com.au
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Autoguru is very easy to navigate
Autoguru is very easy to navigate, easy to get a quote, to book in, protects your identity for security taking the stress away! A1 Service 👌🏾
3 March 2026
Unprompted review
Reply from AutoGuru
Simple, smooth, sorted – glad we could deliver, Michaela!
AutoGuru is a great concept and very…
AutoGuru is a great concept and very easy to search/match service providers how the execution is a little hit and miss with selecting available dates/times and then the service provider reschedules/cancels the appointment. This happened twice however "Mark" from AutoGuru called me personally and managed to find me an alternative car service last minute.
6 March 2026
Unprompted review
Reply from AutoGuru
Thanks for giving AutoGuru a go Annalisa, and we’re glad Mark was able to help. We appreciate you booking through AutoGuru!
Finding a mechanical business to carry out a logbook service and replace tyres with ease.…
Finding a mechanical business to carry out a logbook service on my Holden was super easy using AutoGuru's web suite. Being able to compare several businesses without ringing all over the place, talking with different people and waiting for return calls with different quotes made this web suite a dream.
What's more, everything that AutoGuru claimed was spot on. Thank you, AutoGuru.
8 March 2026
Unprompted review
Reply from AutoGuru
Prompt, convenient, and simple… we’ll take that win! 🚀Thanks Peter!
AutoGuru was great
AutoGuru was great. I obtained my quote, prepaid. The mechanic confirmed, showed up on time. It was a seamless transaction. I would definitely recommend using AutoGuru.
5 March 2026
Unprompted review
Reply from AutoGuru
Happy to hear booking was simple Timothy — we’re here to make your mobile mechanic experience stress-free!
Easy to use and book with good price
Easy to use and book with good price
5 March 2026
Unprompted review
Reply from AutoGuru
Awesome to hear, Karla. Thanks for booking with us!
Clarity
proficient & easy to navigate. However, no quote given or confirmation of customer pick up and drop off.
20 February 2026
Unprompted review
Reply from AutoGuru
We appreciate you booking through AutoGuru. Please contact us to investigate your booking. Thank you
Freezing AC 👍🏼
We had so many issues with the AC in my daughters car. Tried one mechanic (won't name) they just couldn't get the job done properly, so found auto guru and the mechanic (CGS Automotive Group) that came out was awesome, He knew exactly what he was doing, did have to wait a couple of weeks whilst he sourced a part from over east but it was worth the wait. My daughter now has freezing AC for our HOT Perth Summers. I would 100% recommend.
9 February 2026
Unprompted review
Reply from AutoGuru
Awesome to hear, thanks for booking with us!
Good booking system
Haven't had the mechanic come out and service my car yet, but the booking process was seamless.
3 February 2026
Unprompted review
Reply from AutoGuru
Cheers for the great feedback
Data Harvesting
On the first page, they ask for your suburb. They then harvest all your information and then after taking your information, they then inform you they have no mechanics near you.
29 January 2026
Unprompted review
Reply from AutoGuru
Hi Gareth, thanks for using the website and providing your feedback. Like all website providing a service, there is information required in order to provide the service. As we have workshops all over Australia, we do ask you for your suburb so we can display mechanics near you. If you make a booking, we also ask for your personal details in order to send you the booking information. If you would like us to remove your details please send us an email and we will help you, contactus@autoguru.com.au - Thanks, The AutoGuru Team.
So easy use and support customer easy…
So easy use and support customer easy find out location services car
21 January 2026
Unprompted review
Reply from AutoGuru
We’re so glad your AutoGuru booking was a breeze, happy driving!
Staff were very helpful even though it…
Staff were very helpful even though it took time
13 January 2026
Unprompted review
Reply from AutoGuru
Glad we could make it easy and friendly for you!
So easy to book online.
11 January 2026
Unprompted review
Reply from AutoGuru
Awesome to hear, thanks for booking with us!
Great and easy to use
Great and easy to use. Just disappointed with belt options only had timing chain/belt to select wouldn't let me select fan belt other than that good.
2 January 2026
Unprompted review
Reply from AutoGuru
Cheers for the great feedback Tony.
First time I’ve booked online for a…
First time I’ve booked online for a service and it was very thorough.. which worked out well for me.
2 January 2026
Unprompted review
Reply from AutoGuru
Welcome to AutoGuru, Ina! Glad you had a great first time experience. Thank you for the review.
Reply from AutoGuru
Great to hear! Cheers, Robert.
Fast efficient service
16 December 2025
Unprompted review
Reply from AutoGuru
Cheers, Shane. Thank you for the review!
Easy to use and fast results
Easy to use and fast results. Lots of quotes to choose from, pricing up front and easy to book a mechanic.
7 December 2025
Unprompted review
Reply from AutoGuru
Prompt, convenient, and simple… we’ll take that win!
All good except logbook not being…
All good except a full report for record keeping.
9 December 2025
Unprompted review
Reply from AutoGuru
Thank you for the review and stars. Please reach out to us if you need anything further.
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