Autohero España Reviews 9,215

Very good experience. It was quick, polite and as easy as such a procedure can be. I was looking for an online car saler and am super satisfied with what I got. Recommend 👍🏼

Smooth transaction. Thanks to Julio, Fatima and Virginia for explaining the process and to Ismael for communicating and delivering the car. I'm very happy with the Autohero experience, and now for the car!

Great experience, very satisfied, I can only recommend it!

I can only recommend this company with 5 ⭐️ in reality it should be 10 ⭐️ I have had an absolute delight in dealing with Autohero. Very responsive, friendly and helpful at every stage of my
Purchase

The whole process buying the car was easy, well communicated and painless. I was a little apprehensive purchasing a car completely online, however strong reviews here gave me the initial confidence and then the team at Autohero sold it! They were always available to answer my questions and talk me through the process.
The team called me to update me on the status of the delivery of the car and helped schedule a time that worked for me. When it arrived, the delivery was very professional with all details of the vehicle being covered and explained.
The car itself was very well presented on delivery, inside and out, and I am very happy with my purchase so far.
I can really recommend Autohero highly and say that, in so far as we have experienced it, their customer service is brilliant. Thank you to the team!

It has been a great experience with AutoHero. They are very professional. The best thing about them is that, they are transparent and any imperfections of the car are put on their website.

They helped me with the finance option and I received the car earlier than the time they promised. After receiving my car, I found an issue with the microphone and they kindly got it fixed. I loved the experience so far and would definitely recommend them to anyone who is looking to buy a car.

The process was very smooth and the car arrived in an amazing glass wagon...delivery was within 2 weeks...

Amazing assistance and all the details of the cars and the imperfections were clearly mentioned.

I bought a BMW 3 series car from Autohero. It arrived to my home in Valencia in just over a week.

The car is in perfect condition. Even much better than I thought based on the pictures. The delivery process was smooth as ever. Huge shout out to Maria and Virginia for answering all my questions in English. I will recommend Autohero 100% to anyone, even if you don't speak fluent Spanish. Buying process made easy. Thank you!

The car was in excellent condition, mostly better than described on webpage. People are ALWAYS available on phone and always polite and professional. Every question, every issue was solved imedeately.
Great experience, which I can recomend.

I was really pleased that I discovered Autohero. It made car purchase in Spain so convenient for me. No need to spend hours visiting showrooms, really good information on the cars on offer. Very courteous staff to talk to and most importantly the quality and presentation of the car I purchased met my highest expectations. Well done Autohero!!

I purchased a VW Touran from Autohero Spain a few weeks ago, after a model that fit my requirements was listed on their web site. The process was very easy, with excellent communication from the company at all steps of the process ( for example with updates about date and time of delivery). The vehicle was as advertised, and was delivered to our home within approximately three weeks after purchase. Autohero also took care of the paperwork (car registration, or permiso de circulación), avoiding the need to go to the local traffic authority. Autohero offers a basic one year warranty on their vehicles, with the possibility to purchase an extended warrant (to cover more components of the vehicle, or for a longer period). Their terms and conditions are clearly sated on the contract. Overall, I recommend Autohero without reservation.

A few weeks after I got my car thr battery run empty. The local taller adviced me to replace the battery quick, because I had to get my kids from the airport and I did not want to teke the risk of having a low battery again. Maria Silva told me to mail the the invoice to the aftersales department of Autohero because I had a 12 month guarantee. No discussion at all and I received the money on my bank account within 2 weeks.

I was a bit unsure at first about buying a car from the internet especially as I dont really speak Spanish and also the added complication of not living on the mainland. Im so happy that I took the plunge and went for it...the car is lovely and service from auto hero has been absolutely flawless. Special mention to Maria Silva in customer services, she is an absolute star and a credit to the company. She speaks perfect English and was there every step of the way to deal with all questions and issues. She even managed to sort out an issue with the delivery process that was entirely my fault and made sure things worked out perfectly. I would have no hesitation recommending this company to my friends and family...thank you Autohero and thank you Maria!

Excellent services!! Would do It Again.

Excellent, very good deal, very good service very nice car

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Everything turned out as planned. The car look exactly as it was described.

Auto Hero are an excellent company to deal with when buying a car in Spain, the process is simple, the staff are so friendly and helpful. Whatever car you choose is shown to you clearly on the website and delivered to you in excellent condition. I would highly recommend Auto Hero when buying a car in Spain,

Everything excellent!