I bought from your online store [order #PED6TIY0W] a set of "CPC200-Tbox Plus Android 12.0 Internet AI Box-Wireless Apple Carplay & Android Auto" on 2023/04/20. The product has been working great... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'll leave my feedback here. I've been using the product for about one year and had never experienced any problems. Today, however, I had a small, trivial issue: a setting on the box was preventing th... See more
Company replied
I updated CPC200 and got error after update. QR code remained on the screen and could not move nor deleted. It's annoying and disturbing. I sent email to support team, and exchanged several respons... See more
Company replied
Carrying CarPLay on my Tesla 2001, it works and has fully support on CarPlay apps. It works in a brrowser but it is relatively fast in reaction to touch and clicks I'm sure with newer Tesla platform i... See more
Company details
Written by the company
We are committed to producing a high-end, cost-effective CarPlay Adapter Dongle. We have a factory and independent R&D team to design and produce exclusive private model products with customized configurations with quality products, excellent pre-sales and after-sales service, and many years of market experience. Autokit Carplay has achieved brilliant achievements, gained huge sales, and a good reputation all over the world.
Contact info
4.8
Excellent
146 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought from your online store [[order #PED6TIY0W] a set of "CPC200-Tbox Plus Android 12.0 Internet AI Box-Wireless Apple Carplay & Android Auto
I bought from your online store [order #PED6TIY0W] a set of "CPC200-Tbox Plus Android 12.0 Internet AI Box-Wireless Apple Carplay & Android Auto" on 2023/04/20. The product has been working great until 2026/05/27 and found the device keep reboot itself after connected to Internet. I sent an email to Autokitcarplay technical support and got the reply shortly from Nikki, one of their technical consultants, who helped to resolve the problem professionally. I was impressed in the professional after sale support services from Autokitcarplay despite my purchase was more than 3 years ago.
Regards
Jack from Sydney Australia.
27 May 2026
Unprompted review
Reply from Autokitcarplay
Hi Jack,
Thank you so much for your wonderful review and kind words!
We’re delighted to hear your CPC200-Tbox Plus is back in good working order after the troubleshooting. It’s our responsibility to offer reliable after-sales support no matter how long ago your order was placed.
We really appreciate your trust over the years and wish you a pleasant driving experience!
Best regards,
Autokit Carplay Team
Coco supported me for device issue
Coco supported me for device issue, and now works great.
20 May 2026
Unprompted review
Carlinkit CPC200-CCPA
I am using the Carlinkit CPC200-CCPA for an custom CarPlay project. The device is very reliable and easy to use.
Regarding the customer service, I have positive experience. I asked a firmware update and I got the answer almost immediately with a detailed instruction from Coco.
30 April 2026
Unprompted review
Having purchased the CPC200-CCPA…
Having purchased the CPC200-CCPA Wireless CarPlay Dongle for my 2025 BYD Song Plus, i was happy to find out it works seemlessly with car's infotainment system.The small instruction guide was very helpful and also watching a few videos on youtube gave me an idea of what to expect from this nifty and capabale device. Once it is all setup Apple carplay nicely starts when the cars is turned on without requiring any intervention on my end. I have default BYD AC controls at bottom of the carplay UI and other car critical shortcuts which you can customize to show up at the bottom of your carplay UI. OVerall i am very happy with my purchase and will recommend this product to anyone looking to use Carplay with their android infotainment.
28 March 2026
Unprompted review
Had massiv problems with my Carplay
Had massiv problems with my Carplay. Coco supported me and now it works 100% stabil. Great service
3 March 2026
Unprompted review
Carrying CarPLay on my Tesla 2001
Carrying CarPLay on my Tesla 2001, it works and has fully support on CarPlay apps. It works in a brrowser but it is relatively fast in reaction to touch and clicks I'm sure with newer Tesla platform is super quick. But I use it daily. With this you can evaluate to suspend the Tesla abo because it uses your phone data for maps. I had some problem of connections due to a Tesla update, but support was very helpful, Mrs Estella guided me in the AutoKit firmware update and everything returend to work.
24 February 2026
Unprompted review
Autokit for Tesla
I have Autokitcarplay for my Tesla. I love it when it's working, but it has been inconsistent. I will say, however, that I have contacted support, and Coco has been immediately responsive to my concerns and . extremely helpful in resolving my problems. It is now working, thanks to her, and I hope that it will continue.
16 January 2026
Unprompted review
Carlinkit 5.0 Android Auto with Google Pixel 10pro
Hi, i recently swapped from the Pixel7 pro to the 10pro and my Carlinkit 5.0 device freezed after the connection.
I contacted Carlinkit and got immediately professional help from Rita.
My device works now perfectly like before.
Great customer service and thanks to Rita.
16 January 2026
Unprompted review
I highly recommend it.
I'll leave my feedback here. I've been using the product for about one year and had never experienced any problems. Today, however, I had a small, trivial issue: a setting on the box was preventing the use of a specific function. I contacted support by email and the agent Coco was very helpful; after a few emails the problem was resolved. Therefore, I can say I highly recommend buying their products. Mine, specifically, is the TBOX UHD.
2 December 2025
Unprompted review
Reply from Autokitcarplay
Thank you so much for taking the time to share your detailed feedback after using our TBOX UHD for nearly a year—we truly appreciate your support and trust in our product!
It brings us great joy to hear that you’ve had a smooth experience with the device over the past year, and we’re thrilled that our support team was able to assist you promptly and resolve the minor setting issue efficiently. Your recognition of our after-sales service is a huge motivation for us to keep improving.
We’re committed to providing reliable products and responsive support to every customer. Should you encounter any questions or need further assistance in the future, please don’t hesitate to reach out to us—we’re always here to help.
Once again, thank you for your glowing recommendation! We wish you continued satisfaction with your TBOX UHD.
Very useful wireless Android Auto products.
Very useful products to bring wireless connectivity to an existing wired Android Auto infotainment system.
Friendly and efficient support.
11 October 2025
Unprompted review
Reply from Autokitcarplay
Thank you so much for taking the time to share your feedback—it means a lot to us!
We’re thrilled to hear our wireless Android Auto product has been useful for you, especially that it successfully added wireless connectivity to your existing wired Android Auto infotainment system. And we’re equally glad our support team could provide friendly and efficient help for you.
Your recognition is a great motivation for us to keep improving our products and services. If you have any other needs or suggestions in the future, please don’t hesitate to reach out.
Amazing service by Nikki
Amazing service by Nikki.
I was about to throw my CarlinkIt away but thought of trying my last option and email the support team.
Got a new firmware and solved my issue instantly.
Thank you Nikki!
13 September 2025
Unprompted review
Reply from Autokitcarplay
Thank you so much for taking the time to share your experience—we’re absolutely thrilled to hear Nikki’s support made such a difference for you!
It means a lot to know you gave our support team a final try before considering setting aside your CarlinkIt, and that the new firmware solved your issue right away. We’ll be sure to pass along your kind thanks to Nikki—this feedback will definitely make her day!
Your trust and patience mean the world to us. If you run into any other questions down the line, don’t hesitate to reach out.
I had to update my CPC200
I had to update my CPC200 cause i got lags while navigating. Coco send me the right firmware and the instructions how to update. Lags are gone now, many thanks.
27 August 2025
Unprompted review
Reply from Autokitcarplay
Thank you so much for your wonderful feedback! We’re absolutely thrilled to hear that updating the firmware for your CPC200—with the correct file and instructions kindly provided by Coco—has completely resolved the navigation lag issue.
Your satisfaction means a great deal to us, and it’s incredibly rewarding to know our support helped get your device working smoothly again. Should you have any further questions or need assistance with your CPC200, please don’t hesitate to reach out. We’re always here to help!
I updated CPC200 and got error after…
I updated CPC200 and got error after update. QR code remained on the screen and could not move nor deleted. It's annoying and disturbing.
I sent email to support team, and exchanged several responses.
Finally customer support resolved the problem, once after I contacted via Amazon communication route.
Usual guifance to connect to phone's network could not resolve the issue, finally CS said they scanned on behalf of me. I could not understand what I shoul have done, but anyway the issue could be resolved.
23 August 2025
Unprompted review
Reply from Autokitcarplay
Thank you so much for taking the time to share your experience with the CPC200 update and the resolution process—we truly appreciate your patience as we worked through this issue with you.
Thank you for all your great assistance…
Thank you for all your great assistance with my purchase now fitted and works great
19 August 2025
Unprompted review
Reply from Autokitcarplay
You’re so welcome! We’re absolutely thrilled to hear that your purchase is now successfully installed and working perfectly—it’s the best feedback we could ask for.
Thank you for trusting us and for your patience throughout the process. If you ever have questions about using the device, need help with future updates, or just want to share more about your experience, don’t hesitate to reach out. We’re here to support you every step of the way.
Good support experience
Support was timely and helpful in troubleshooting and diagnosing the issue with my Tbox Max. Although the root cause of the issue turned out to be the data port in the car, Coco, my tech support representative went above and beyond to ensure that any questions or concerns I had were addressed and answered.
4 August 2025
Unprompted review
Reply from Autokitcarplay
Thank you sincerely for taking the time to share your experience! We’re delighted to hear that our support team was able to assist you promptly with troubleshooting your Tbox Max, and we’re especially grateful for your recognition of Coco’s dedication—going above and beyond to address your questions and concerns is exactly the level of service we strive to provide.
While we’re sorry the issue ultimately stemmed from your car’s data port, we hope the support process still gave you confidence in our commitment to helping our customers. Please don’t hesitate to reach out if you need further assistance in the future—we’re always here to help. Thank you again for your support!
Niki was very helpful in solving my…
Niki was very helpful in solving my problem. Thanks to his kindness and expertise I was able to use Carlink on my Tesla S100.
thanks
30 June 2025
Unprompted review
Reply from Autokitcarplay
You're very welcome! We're thrilled to hear that Niki was able to assist you effectively and that you're now able to use Carlink on your Tesla S100. It's always our goal to provide helpful and knowledgeable support, so we truly appreciate you taking the time to share your positive experience. Please don't hesitate to reach out if you need any further help in the future. Have a great day!
Very professional and quick response
Very professional and quick response, thank you Coco!
20 June 2025
Unprompted review
Reply from Autokitcarplay
You're very welcome! Thank you for your kind words—they mean a lot to us. If you need any further assistance, feel free to reach out. Have a great day! 😊
Carlinkit 4.0
Coco is great at giving support. Very helpful. The Carlinkit 4.0 is the only device that worked on my vehicle.
14 May 2025
Unprompted review
Reply from Autokitcarplay
Thank you so much for your kind words! We're thrilled to hear that we provided excellent support. It's always rewarding to know our team and products make a difference. If you ever need help in the future, feel free to reach out. Enjoy your experience with the Carlinkit 4.0!
T-BOX plus
Nikki help me to activate me T-Box plus. Great job!
Carlinkit T-Box plus is very good product, I'm very happy to buy it
23 April 2025
Unprompted review
Reply from Autokitcarplay
Thank you so much for your kind words and positive feedback! We're absolutely thrilled to hear that you're satisfied with the Carlinkit T - Box plus and that it's meeting your expectations. It's always rewarding to know that our products bring joy and convenience to our customers' experiences.
If you ever need any further assistance, have questions, or want to share more of your thoughts, don't hesitate to reach out. We're here to make sure you continue to have a great experience with our products.
Once again, thank you for your support and for taking the time to leave such a wonderful comment. We look forward to serving you in the future!
Fast, accurate and reliable
Coco is friendly, fast and accurate in giving the right support - nothing that you can expect more! Well done and can only recommend it highly!
17 April 2025
Unprompted review
Reply from Autokitcarplay
Thank you so much for taking the time to share your positive feedback! We're absolutely thrilled to hear that our assistance met your expectations. Providing excellent support is at the core of what we do, and it's incredibly rewarding to know that our efforts have made a difference.
Your kind words and recommendation mean the world to us. They not only motivate us but also serve as a testament to our commitment to delivering top-notch service. If you ever have any other questions or need further help in the future, don't hesitate to reach out. We're here to support you every step of the way!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.