AutoLeap has been a game-changer for my shop. The platform is easy to use, keeps everything organized, and saves me time on scheduling, estimates, and customer communication. The automation featu... See more
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Review summary
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AutoLeap really went above and beyond when trying to help us transition from QBO to their services. The implementation team bent over backwards trying to make sure everything was smooth between the tw... See more
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The program is relatively easy to process and understand how to use it. The people are great and on the spot with help when needed, Our trainer Emile is fantastic! and always upbeat and ready to help... See more
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Katie is knowledgeable, relatable, funny and deeply professional. She clearly cares about doing a good job and did far more than required to ensure my team felt supported. Having her as our onboard... See more
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Company details
Written by the company
AutoLeap is an award-winning, cloud-based shop management software. It has proven to be a game-changer for thousands of auto repair and tire shops across the USA and Canada. AutoLeap enables new and expanding shops to modernize daily operations and boost profitability with powerful shop management features, multi-location functionality, an easy-to-use interface, and responsive support. Within a year of using AutoLeap, businesses have reported increased revenue, higher profit margins, decreased no-shows, higher estimate approval rates, fewer admin hassles, and more time freed up to spend with family and friends. What’s making this possible? The magic is in AutoLeap’s comprehensive suite of features. This includes: Estimates: Build estimates quickly, accurately and easily with AutoLeap’s built-in parts libraries and labor guides. Send estimates directly to customer phones via SMS and email for approval. Technician App: Want to boost technician productivity? With AutoLeap's Tech App, you can assign jobs, run inspections, track time logged against a service, and much more! QuickBooks: Eliminate double entry and human error with AutoLeap’s QuickBooks Online integration. Automate data sync, capture invoices and payment data and track your cash flow. DVI Build trust and drive sales by leveraging the convincing power of photos, videos, audio recordings, and text notes with AutoLeap's Digital Vehicle Inspections (DVI). Scheduling: Streamline your shop's calendar for the coming days, weeks, and months with AutoLeap. Categorize every job and include detailed notes to give your team the context they need to get started. Invoices: Instantly convert estimates to invoices with a single click, send digital invoices to customers via text and email, and track payment status in real time with AutoLeap. Payments: Simplify your payment process, empower customers with digital and in-store card payment options, and protect your repair business with secure online payments. Reports: Know your exact sales and technician profitability, and make better business decisions with AutoLeap's business performance reports. Google Reviews: Boost shop visibility online and attract new customers with AutoLeap's Google Reviews integration. Easily send digital review requests to collect feedback and generate five-star feedback. Marketing: Attract new customers and boost repeat business with AutoLeap's marketing module. Automate powerful SMS and email campaigns to market shop services. Work Board: Simplify workflow management with AutoLeap's intuitive workboard. Track everything in one window from repair orders, job status, assigned technician, payment status, and more! Live Chat: Tired of playing phone tag? AutoLeap offers two-way text and emails to connect with customers for status updates, estimate approvals, follow-ups, and more. Appointments & Reminders: Reduce no-shows, boost shop efficiency, and upsell shop services with AutoLeap's automated appointment and estimate approval reminders. Integrations: AutoLeap is proud to partner with leading software solutions in the automotive industry. These include: QuickBooks Nexpart PartsTech RepairLink TireHub MOTOR CARFAX Google Reviews Global Payments WorldPac Speed Dial Google Book Online Mitchell1 ProDemand Every AutoLeap subscription comes with a dedicated account manager, fully assisted onboardings, custom training, and live chat support. Get a personalized demo to learn more about what AutoLeap can do for your business!
Contact info
3405 Piedmont Rd NE, Suite 220, 30305, Atlanta, United States
- (855) 560-0088
- sales@autoleap.com
- autoleap.com
4.8
Excellent
224 reviews
Replied to 75% of negative reviews
Typically replies within 1 week
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Great customer service and easy to use system
Very responsive and did not feel rushed. THorough and clearly addressed my issues and concerns.
26 September 2025
Unprompted review
Reply from AutoLeap
We’re happy to hear you had a great experience with our customer service team and found the system easy to use. It’s great to know your questions and concerns were addressed thoroughly.
Best regards,
Team AutoLeap
The system is exactly what we needed
The system is incredible. Very well designed, able to track everything. Training was awesome and very very helpful. This is exactly what my business needed.
1 September 2025
Unprompted review
Reply from AutoLeap
We’re thrilled to hear that AutoLeap is exactly what your business needed. It’s great to know you found the system well-designed and the training helpful. Thank you for sharing your experience and for being part of the AutoLeap family.
Best regards,
Team AutoLeap
Kat did an excellent job
Kat did an excellent job. She took the time to make sure we fully understood the system before letting us go. Anytime she didn't have an answer to something she was great about following up with it and having the answer for us by the next call.
23 September 2025
Unprompted review
Reply from AutoLeap
We’re so glad to hear that Kat made your onboarding experience a great one. It’s wonderful to know she took the time to ensure everything was clear and followed up with the answers you needed. We’ll be sure to share your kind words with her.
Best regards,
Team AutoLeap
The helpfulness and not leaving us out…
The helpfulness and not leaving us out to dry after we got going
22 September 2025
Unprompted review
Reply from AutoLeap
We’re happy to hear that you’ve had a supportive experience with our team. We’re always here to help and make sure you feel confident using AutoLeap every step of the way.
Best regards,
Team AutoLeap
Katie is exactly the type of person you hope to get.
Katie is knowledgeable, relatable, funny and deeply professional. She clearly cares about doing a good job and did far more than required to ensure my team felt supported.
Having her as our onboarding person made it clear that we made the right choice choosing AutoLeap.
1 September 2025
Unprompted review
Reply from AutoLeap
We’re so happy to hear about your great experience with Katie.
It’s wonderful to know she went above and beyond to make your onboarding smooth and that her support reinforced your decision to choose AutoLeap. We’ll be sure to share your kind words with her and the team.
Best regards,
Team AutoLeap
Truly loved the overall experience and…
Truly loved the overall experience and customer service was amazing. Highly recommend to everyone!
17 September 2025
Unprompted review
Reply from AutoLeap
We’re thrilled to hear you loved your overall experience and that our customer service team made a great impression. Thank you for the recommendation and for being part of the AutoLeap community.
Best regards,
Team AutoLeap
Autoleap has delivered…
Autoleap has delivered on everything they promised. Results with professionalism!
17 September 2025
Reply from AutoLeap
We’re delighted to hear that AutoLeap has delivered on its promises and that you’ve had a professional experience with our team. Thank you for sharing your feedback and for trusting us with your business.
Best regards,
Team AutoLeap
Made set up very easy and any questions…
Made set up very easy and any questions were quick and very helpful
16 September 2025
Reply from AutoLeap
We’re glad to hear the setup process was smooth and that our team was able to answer your questions quickly and helpfully. Thank you for sharing your experience with AutoLeap.
Best regards,
Team AutoLeap
Reply from AutoLeap
Thank you for your kind words! We’re thrilled to know our support team has been helpful. We’ll be sure to share your feedback with them.
Best Regards,
AutoLeap Team.
Switching from Napa Tracs to AutoLeap…
Switching from Napa Tracs to AutoLeap has been the best choice our shop has made! Everyone we have worked with at AutoLeap has been so helpful and quick to respond. Talia was our implementation specialist and I can't say enough kind things about her! She was there every step of the way and made the transition so seamless. We couldn't have done it without her! We absolutely love all of the features AutoLeap has to offer. We love that we have more communication with our customers, detailed reporting and it is so easy to use! I would recommend AutoLeap to anyone in the automotive industry, it's worth every penny.
4 September 2025
Reply from AutoLeap
Thank you for the amazing feedback! We’re so glad AutoLeap has been a great fit for your shop and that Talia made your transition seamless. We appreciate your recommendation and look forward to supporting your continued success!
Best Regards,
AutoLeap Team.
Reply from AutoLeap
Thank you for your feedback! We’re glad to hear the onboarding team made your experience quick and organized.
Best Regards,
AutoLeap Team.
Reply from AutoLeap
Thank you for sharing your experience! We’re happy to hear the price point worked well for your shop and that integrations were seamless.
Best Regards,
AutoLeap Team.
Excellent product that does what they…
Excellent product that does what they say it does.
28 August 2025
Unprompted review
Reply from AutoLeap
Thank you for the great feedback! We’re thrilled to hear AutoLeap is delivering exactly what you need.
Best Regards,
AutoLeap Team.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Absolutely Game-Changing for Our Shop!
AutoLeap has completely transformed the way we run our auto repair business. From scheduling appointments to managing invoices, tracking work orders, and handling customer communication—it does it all in one easy-to-use platform.
The interface is clean and intuitive, and the learning curve was minimal. What really sets AutoLeap apart is their support team. They’re incredibly responsive, knowledgeable, and genuinely want to help your business grow.
Since choosing AutoLeap, we’ve saved countless hours on admin tasks and improved customer satisfaction with faster turnaround and better communication. If you’re in the auto repair industry and looking for a solution to streamline your operations, I highly recommend giving AutoLeap a try.
It’s hands-down one of the best investments we’ve made for our business!
1 July 2025
Unprompted review
Reply from AutoLeap
Thank you for such an incredible review! We’re thrilled to hear how AutoLeap has transformed the way your shop operates—from scheduling and invoicing to customer communication. It’s especially rewarding to know that our support team has made a meaningful difference. Saving you time and helping you deliver a better experience for your customers is exactly what we strive for, and we’re honored to be one of the best investments you’ve made for your business.
Best Regards,
Team AutoLeap
Autoleap has been a great upgrade for me!
Autoleap has been a great upgrade from the previous system I was using. The reminder text for appointments has definitely helped people make it to their appointment. The one thing I dislike is everything you click on opens a new window.
18 August 2025
Reply from AutoLeap
Thank you for sharing your experience. We’re so glad to hear AutoLeap has been a valuable upgrade and that the reminder texts are helping reduce missed appointments. We also appreciate your feedback about new windows opening. We’ll make sure this is shared with our product team as we work on continuous improvements.
Best Regards,
Team AutoLeap
Reply from AutoLeap
Thank you for your feedback! We’re glad to hear you’re finding both the support and features valuable. Your success is always our priority.
Best Regards,
Team AutoLeap
Work Efficiency
Their team members are on top of making sure everything is working right for you as a shop and constantly helping improve work flow through their program.
19 August 2025
Reply from AutoLeap
We truly appreciate your feedback. It’s wonderful to hear that our team has been proactive in supporting your shop and helping to improve workflow with AutoLeap. We’re committed to making sure everything runs smoothly for you.
Best Regards,
Team AutoLeap
Best Team!
From start to present moments, the Autoleap team has been wonderful to work with and truly there every step of the way! A multitude of thank yous to Devon E, Adrien G, and Jad H for providing all the stepping stones and answering all the questions (even if the same question was asked multiple times). Autoleap has simplified our day to day and created better communication between techs, advisors, and customers!
12 August 2025
Reply from AutoLeap
Thank you so much for your kind words! We’re thrilled to hear that AutoLeap has helped simplify your day-to-day operations and improve communication across your team. We’ll be sure to pass along your shoutout to Devon, Adrien, and Jad; they’ll be delighted to know they made such an impact. It’s been a pleasure supporting your shop, and we look forward to being by your side every step of the way.
Best Regards,
Team AutoLeap
Autoleap-Jad Chanko
Jad was available for us every second day so we could review our progress and challenges. Seems obvious, but my experience tells me that it is your way of doing business and I acknowledge that it is a conscious effort. We felt we were accompanied. All questions were answered. Not all to our satisfaction, in that the program has its limitations. Jad understood what we were looking for and offered solutions. He made himself available outside of the planned appointments for quick follow ups.
13 August 2025
Reply from AutoLeap
Thank you for sharing your thoughtful feedback. We’re delighted to hear that Jad was able to consistently support you, understand your needs, and provide solutions along the way. We also appreciate your honesty regarding the program’s limitations—our team takes this seriously as we continue to improve AutoLeap. It’s wonderful to know you felt accompanied and supported throughout the process.
Best Regards,
Team AutoLeap
Great New System
Invoicing has been streamlined. The vehicle management system has been working out really well.
13 August 2025
Unprompted review
Reply from AutoLeap
We’re so glad to hear that invoicing has become more streamlined and that the vehicle management system is working well for your shop. Your feedback means a lot, and we’re excited to continue supporting your team as you grow.
Best Regards,
Team AutoLeap
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