While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was in an auto accident and my truck was a total loss. Insurance company made a payout offer for my truck that I felt was not fair value. I reached out to Auto Loss and was assisted by Monica. She w... See more

Rated 5 out of 5 stars

USAA offered me a ridiculous low amount of money ($380) for my diminished value on my 4 Runner that sustained almost $15,000 in damage when it only had 27,000 miles. Monica did a very detailed and acc... See more

Rated 5 out of 5 stars

My new Polestar was damaged by a delivery truck while parked. The insurance for the trucking firm refused to pay for my Diminished Value claim. When a new car gets a CarFax damage report some buyers w... See more

Rated 5 out of 5 stars

All the people that I worked with at Autoloss were very helpful to me during the loss of my Ford F350 Diesel Pickup Truck which was stolen from an airport parking lot. Monica was so nice and helpful t... See more

4.2

Great

TrustScore 4 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(91)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Auto Loss Tripled the Insurance Companies Offer

I argued with the insurance company on my loss for 3 months. Once I got Monica involved the claim was settled in 2 weeks, and she was able to triple the company's original offer. If I ever need auto claims assistance again autoloss.com will be my 1st call.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

Monica and her team are very good at…

Monica and her team are very good at what they do, my initial offer was $900, after the back and forth and some well drawn up letters from Monica we got that to where I told them what I wanted in the end was $4,000.00. Amazing!

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service and results…

The customer service and effectiveness of AutoLoss is absolutely exceptional. Communication during the appraisal process was simple and easy. Their staff's responses were always prompt and helpful. And perhaps most importantly, AutoLoss was able to negotiate a value for our totaled vehicle that was $3,000 higher than the value initially quoted us by our insurance company. I'd recommend AutoLoss to anybody anytime.
Stephen S.
10/10/23

10 October 2023
Unprompted review
Rated 4 out of 5 stars

Responsive service and successful outcome

Monica and her team were quick to respond and provided me support not just with the appraisal, but also helped me draft up responses to the insurance agency throughout the process. Some of the documentation seemed rushed with typos and formatting, which is why I subtracted 1 star. In the end, I'm happy I chose autoloss and I am satisfied that I was able to receive a a fair settlement with their help!

28 September 2023
Unprompted review
Rated 5 out of 5 stars

Call AUTOLOSS now and have Monica Help YOU!

All the people that I worked with at Autoloss were very helpful to me during the loss of my Ford F350 Diesel Pickup Truck which was stolen from an airport parking lot. Monica was so nice and helpful to me during the month to month battle with my Insurance company. Monica held her line and would not accept any low ball offers from my insurance adjuster, we settled for $5000 more than what the original insurance company offered to me. Many many thanks Autoloss!

22 September 2023
Unprompted review
Rated 5 out of 5 stars

To receive reimbursement for a lost…

To receive reimbursement for a lost value, we used Autoloss. Monica was extremely helpful and made sure we refused the low-ball offers. In light of how much they were able to assist me get, the money I paid Autoloss was more than worth it. If you believe the claim of decreasing value is unjustified, I would highly advocate using their services.

22 September 2023
Unprompted review
Rated 5 out of 5 stars

AMAZING AMAZING!!

Monica is Amazing and can work some magic! This is my 2nd time using her services. The most recent was for my dad. We wasted several days and hours dealing with Statefarm on a more reasonable settlement for the total loss. I wish I went to Monica from the start. Once I got her involved she had this wrapped up in a couple days. Thank you so much for your help Monica! Truly appreciate the quick turn around.

31 August 2023
Unprompted review
Rated 5 out of 5 stars

Monica Fisher and her company total…

Monica Fisher and her company total loss is truly remarkable!!
I used Monica's company for an insurance claim which involved a total loss of my motorcycle. My insurance company offered me only $ 1,500 for the complete loss of my vehicle, which was a very lowball offer. That is what the insurance companies will do. I then contacted Monica Fisher and her company, and after her expert negotiations with my insurance company, I received an offer of $8700 for my vehicle. I suggest contacting Total Loss and talking to Monica Fisher to avoid getting the runaround from your insurance company. They will always offer you a lower amount than your vehicle is worth and count on you not contacting Monica Fisher's company, which will always come through for you to give you the best deal possible for the value of your vehicle.

Sincerely,
Dr. Callaway

24 August 2023
Unprompted review
Rated 5 out of 5 stars

The best

From day one, this company was great regarding all aspects of determining the diminished value of my High Altitude Jeep, including factual research, honesty, subject knowledge, and very responsive to questions. Their results were very accurate based on my own research. In summary, their fee was one of the best investments I have ever made, and I could not be more satisfied.. They are the best at the work they supply.

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Autoloss definitely worth using!

Autoloss was very helpful in getting me a much larger offer and settlement for the diminished value of my vehicle. The process was smooth and Monica team was very helpful along the process. It was definitely worth using their service.

16 August 2023
Unprompted review
Rated 5 out of 5 stars

My daughter totalled her car

My daughter totalled her car. The insurance company offered me $2,850 on a $5,500 car, according to kbb.com and NADA.

I contacted Monica at Autoloss, which a close family friend had used before and recommended.

The final settlement was for $9,850. Worth every penny and very professional. Highly recommend.

3 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent resource

Excellent resource: consulting for auto valuation after auto accident. Referred to Monica from trusted friend. Connecting to her easy and well received: She is courteous, friendly, but professional and insightful.
She testified and gave her expertise for a friend with high end car (Ferrari) and gained a large settlement in his favor. I would unhesitatingly consult her services again in future. Highly recommend.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy & Quick

Monica at Autoloss was amazing to work with. My mother had her car totaled parked on a busy street. The insurance company was offering us an amount that was way lower than what our vehicle was worth. Thanks to Autoloss we were able to receive 3,500 more than the original offer! I am so glad I found this company through a google search because I cannot thank this company enough. 5/5 STARS for us .

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Autoloss was invaluable

Autoloss was extremely helpful with our claim. They provided valuable information regarding what to expect from the insurance company and how to respond to them. I wouldn't have been able to get the settlement I did without them.

3 July 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look