We had purchased a Heat Exchanger for our above ground pool and having set it all up we had an E6 error Bearing in mind this was 3.30 on a Friday before the Bank Holiday the gentleman video called us... See more
Company replied
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Review summary
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I callaed today regarding a technical issues with a product I purchased from a private seller and spoke with a gentleman from this company who gave me some fantastic advice and helped me sort it out.... See more
Company replied
The AES team are so patient, knowledgeable and helpful. I've had so many questions and separate orders for parts as I learn to build a system. They have supported me all the way and have so much inf... See more
Company replied
Wow what an amazing company to deal with. We were let down by a previous company when our submersible grinder pump started to fail. A few emails with Tina (who answered lots of question's with patienc... See more
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Company details
- #1 of 11 best companies in Water Pump Supplier
- #1 of 3 best companies in Indoor Swimming Pool
- #2 of 6 best companies in Outdoor Swimming Pool
- #1 of 7 best companies in Pumping Equipment Supplier
- #1 of 7 best companies in Swimming pool supply shop
About Automated Environmental Systems
Written by the company
The fastest growing area of our business is swimming pool equipment, specifically swimming pool heat pumps. We have helped thousands of customers find cost effective heating solutions for their pools, a heat pump can save you up to 80% on the cost of heating your pool compared with traditional heating methods.
We also supply pumping stations, ranging from small tanks for dealing with surface water to large complex builds for commercial, industrial, building and renovation projects.
We are able to source a vast range of pumps from most major manufacturers, so whether you need a drainage pump, sewage pump, booster set, engine pump or a specialist pump that can handle chemicals or hot water, we have the solution for you.
Automated Environmental Systems provide preventative servicing, emergency response breakdown and repairs for sewage pumping stations, storm water pumping stations and effluent pumping stations. VISIT OUR WEBSITE
Contact info
Unit B, Anglian Lane, IP32 6SR, Bury St Edmunds, United Kingdom
- +441284658770
- sales@automatedenvironmentalsystems.co.uk
- automatedenvironmentalsystems.co.uk
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Automated Environmental Systems
Hi Christine, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Good service Thank you
22 April 2026
Reply from Automated Environmental Systems
Hi Kevin, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Product was supplied in good time and…
Product was supplied in good time and the follow up was also very good, can recommend.
Michael Jupp.
20 April 2026
Reply from Automated Environmental Systems
Hi Michael, thank you for your feedback and for your recommendation, it is much appreciated :)
Kind Regards,
The team at AES
Haven’t received the order despite…
Haven’t received the order despite several days of staying in and promises
29 April 2026
Reply from Automated Environmental Systems
Thank you for taking the time to leave feedback, it is obviously regrettable that the courier did not deliver the goods in a timely manner as expected, I know our MD has been in touch with you personally to resolve this issue.
Very helpful videos & solutions
Very helpful videos, great range of solutions for connecting pumps and hoses. V speedy delivery.
28 April 2026
Reply from Automated Environmental Systems
Hi Paul, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Reply from Automated Environmental Systems
Hi Garry, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Excellent service all around…
Helpful website backed up by help from a knowledgeable sales person. Would definitely recommend them for providing pool equipment
13 April 2026
Reply from Automated Environmental Systems
Hi Andy, thank you for your feedback and for your recommendation, always happy to help :)
Kind Regards,
The team at AES
Reply from Automated Environmental Systems
Hi Steve, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
great service and guidance
great service and guidance, prompt dispatch and delivery. Will definately be dealing with in the future
10 April 2026
Reply from Automated Environmental Systems
Hi, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Reply from Automated Environmental Systems
Hi Andy, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Quckly helpful advise
Contact with the company was quickly replied to and advise offered
8 April 2026
Reply from Automated Environmental Systems
Hi Gail, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Super service as per usual- fair price…
Super service as per usual- fair price and delivered direct to site. Appreciated for the service AES, thank you.
14 April 2026
Reply from Automated Environmental Systems
Hi Clint, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Great customer service
Great customer service, friendly and informative. Good prices. Would recommend.
13 April 2026
Reply from Automated Environmental Systems
Hi Andy, thank you for your feedback and for your recommendation, always happy to help :)
Kind Regards,
The team at AES
Reply from Automated Environmental Systems
Hi Nigel, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Customer service was excellent
Customer service was excellent, bought the original pool equipment over 5 years ago which required new parts. AES referenced the original order, secured the parts I needed and got them to us extremely quickly. Great service all round including the knowledge of the individuals who helped me. Fully recommend 👍🏻
9 April 2026
Reply from Automated Environmental Systems
Hi Paul, thank you for your detailed feedback, always happy to help, and thanks for the recommendation :)
Kind Regards,
The team at AES
Reply from Automated Environmental Systems
Hi Jackie, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Excellent service and informative…
Excellent service and informative making decisions easy.
7 April 2026
Reply from Automated Environmental Systems
Hi Karan, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Amazing service from this company
Amazing service from this company , if only other companies could take a leaf out of their book - customer service is second to none , absolute pleasure to deal with this company 👏
31 March 2026
Reply from Automated Environmental Systems
Hi Mel, thank you for your great feedback, always happy to help :)
Kind Regards,
The team at AES
Speed of reply to enquiry and speed of…
Speed of reply to enquiry and speed of delivery.
26 March 2026
Reply from Automated Environmental Systems
Hi Mark, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Delivered the unit the next working day…
Delivered the unit the next working day as promised. Communication was clear.
23 March 2026
Reply from Automated Environmental Systems
Hi Dale, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
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