Autopointcarparts 

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Rated 1 out of 5 stars

Toatally unprofessional, lies lies lies

Agree with previous review
Awful people. Returned faulty battery and after 2 weeks I called and was told they never received it. Gave proof of delivery, then they found it?!? Promised replacement and never received. 32 attempted calls in 8 weeks. If they do answer they will take your details and promise to call back. They NEVER do. Have now had to seek legal advice. Wish I'd paid £20 more locally. Be careful.

3 April 2017
Unprompted review
Rated 1 out of 5 stars

Various websites and names, same dodgy trader behind all of them

This trader operates under several different names. Each website has the same phone number and each 'business' attracts the same kind of very negative reviews.

I ordered a car battery from autopointcarparts.co.uk aka justcarbatteries.co.uk aka MINTEXBRAKESHOP.co.uk aka boschcarbatteries.co.uk aka caraccessoriesandparts and other trading names from the same address in Preston: 11 Langcliffe Rd, Preston PR2 6UE. Check google maps for a tiny shop on a housing estate - not the professional companies presented on their websites.

I'm still waiting on my order and haven't even been sent a confirmation email, or any form of acknowledgement, even though they took full payment from my credit card right away. Their phone is constantly engaged or rings out. They completely ignore emails.

EDIT: I managed to get one answer to multiple phone calls. A woman answered "hello" like you were phoning someone's house. Promised a confirmation email that never arrived.

I've now received a battery. Not the one I ordered. No paperwork, product packaging, receipt, warranty details or anything. The battery was loosely wrapped in thin bubblewrap and put in a loose cardboard box. I'm not even sure it's a new battery as the labels are peeling and it's scratched in places. I've written a complaint to my credit card company.

Disgusting way to treat customers

18 November 2016
Unprompted review

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